Précis et entièrement fonctionnel
Qu'aimez-vous le plus à propos de the product?
Fonctionnalité de sécurité avancée avec facilité d'utilisation
Que n’aimez-vous pas à propos de the product?
L'interface utilisateur est un peu datée. Une mise à jour serait bien. Cosmétique.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Mise en œuvre de la politique de sécurité pour le trafic interne et externe. GlobalProtect pour tous nos utilisateurs à distance. Site à site avec notre locataire cloud.
Enables us to address a lot of customer queries
What is our primary use case?
I use it for two main reasons. In case there is a customer query, Palo Alto firewall is one of the vendors that we support for syslogs, rule management, change management, and traffic monitoring.
Our product is used to query the firewall and provide a dashboard that raises alarms if any suspicious activity is detected. It involves the management of the firewall. We have a partnership with Palo Alto, and I have worked with VM-Series.
When a customer encounters an issue with our product in accordance with Palo Alto, I analyze the problem and provide solutions. Additionally, I have constructed a lab with network devices for partner training. This lab uses Palo Alto firewalls for communication.
How has it helped my organization?
By using this firewall, we were able to address a lot of customer queries and answer to their VM-Series. This helped us retain our customers and gain confidence from them.
What is most valuable?
Palo Alto is easy to use. The UI is very easy to understand and does not require any certification or highly skilled technician to handle the firewall. It is very user-friendly and straightforward out of the box.
What needs improvement?
An area for improvement would be AI-related features, particularly in rule management or threat intelligence. Focusing on AI-based threat detection would be beneficial.
Additionally, enhancing the ease of accessing technical support would be useful.
For how long have I used the solution?
I have been using Palo Alto Networks VM-Series for about three to four years.
What do I think about the stability of the solution?
Stability is good. Once it is configured, it is stable, and I would rate it nine out of ten. I have not experienced any outages with Palo Alto, unlike other vendors like Sophos.
What do I think about the scalability of the solution?
Scalability is good, and I would rate it eight out of ten. We use it for testing with a low load, and it works well. In production setups, I have observed it being used effectively with a large number of transactions per second.
How are customer service and support?
Reaching technical support is challenging, and I may not be eligible for direct support since I'm not a customer. It involves multiple channels. I would rate their technical support seven out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I previously used Cisco ASA, an older version, due to its market leadership at the time. We moved to Palo Alto due to multiple customer requests for other solutions like Sophos, FortiGate, SonicWall, and WatchGuard.
How was the initial setup?
The initial setup was very easy and can be rated nine out of ten. It is straightforward to configure, and the UI is simple.
What about the implementation team?
I did everything myself. One person is sufficient for the deployment and maintenance of five to seven firewalls.
What was our ROI?
The return on investment is seen in customer retention and addressing their queries rather than in revenue.
What's my experience with pricing, setup cost, and licensing?
I'm not the right person to give a rating for pricing, as I use a not-for-sale license provided by Palo Alto for testing.
Which other solutions did I evaluate?
We evaluated Cisco ASA, but due to diverse customer demands and requests for vendors like Sophos, FortiGate, SonicWall, and WatchGuard, we extended our support to Palo Alto as well.
What other advice do I have?
For software application firewalls, this is the best solution. If you are using it in a cloud or as an application firewall, then Palo Alto Networks VM-Series is the best one for you.
I would rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Le NGF le plus facile à utiliser
Qu'aimez-vous le plus à propos de the product?
La facilité de l'interface graphique et le soutien qu'elle offre à l'utilisateur final
Que n’aimez-vous pas à propos de the product?
La difficulté de mettre à jour et d'entretenir
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Plus de soutien à l'utilisateur final
En janvier, nous avons acheté PAN pour remplacer les sonicwalls que nous avions partout ailleurs.
Qu'aimez-vous le plus à propos de the product?
Le journalisation de PA est incroyable ! Les mises à jour logicielles sont excellentes. Les profils de sécurité par règle de sécurité sont excellents.
Que n’aimez-vous pas à propos de the product?
Je souhaite que PA implémente un filtre de règles de sécurité comme SonicWall. Pouvoir voir toutes les règles pour DMZ à WAN peut être utile. Les étiquettes sont bien, mais je pense que les menus déroulants de zone dans SonicWall offrent une meilleure expérience.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
La seule chose qui lui manque est un produit matériel qui prendrait en charge les machines de jeu grand public telles que les Xbox, les PS4 derrière le pare-feu.
Excellente journalisation, la fonctionnalité de sécurité DNS est géniale !
Qu'aimez-vous le plus à propos de the product?
J'adore l'expertise en service et la communauté d'utilisateurs autour des pare-feu Palo Alto. Les pare-feu n'ont pas beaucoup d'erreurs et j'adore la visibilité des paquets jusqu'à la couche application.
Que n’aimez-vous pas à propos de the product?
Comprendre la fonctionnalité SD-WAN représente une certaine courbe d'apprentissage. La validation de la configuration est un peu plus lente que chez d'autres marques.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Certains de nos clients achètent des pare-feu Palo Alto et nous gérons le pare-feu pour eux.
Examen du pare-feu Palo Alto
Qu'aimez-vous le plus à propos de the product?
Palo Alto nouvelle génération FW a tellement de fonctionnalités ce qui est bien.
Que n’aimez-vous pas à propos de the product?
Complexité de l'interface graphique. Par exemple : l'interface graphique de Fortigate est beaucoup plus conviviale que celle de Palo Alto.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Palo Alto est bien meilleur en ce qui concerne les règles et le filtrage du trafic. Beaucoup plus facile de filtrer le trafic bloqué et autorisé.
Très efficace mais prend du temps à mettre en place
Qu'aimez-vous le plus à propos de the product?
J'aime la sécurité robuste et la facilité d'utilisation.
Que n’aimez-vous pas à propos de the product?
Je souhaite que l'installation soit moins chronophage et qu'elle soit plus abordable.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Détecte les intrusions potentielles dans la base de données.
Palo Alto Networks Next-Gen Firewall : Mon expérience
Qu'aimez-vous le plus à propos de the product?
J'apprécie le pare-feu de nouvelle génération de Palo Alto Networks pour ses solides fonctionnalités de sécurité et sa facilité d'utilisation. L'aspect le plus utile est sa capacité à identifier et bloquer rapidement les menaces, ce qui maintient notre réseau sécurisé. Cependant, la configuration initiale peut être un peu complexe et chronophage, ce qui peut être frustrant.
Que n’aimez-vous pas à propos de the product?
Une chose que je n'aime pas à propos du pare-feu de nouvelle génération de Palo Alto Networks est qu'il peut être assez gourmand en ressources, ce qui pourrait affecter les performances sur du matériel plus ancien. De plus, bien qu'il offre de nombreuses fonctionnalités avancées, il peut être coûteux pour les petites organisations ou celles avec des budgets limités.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Le pare-feu de nouvelle génération de Palo Alto Networks résout plusieurs problèmes clés. Il prévient efficacement les menaces et attaques avancées en identifiant et bloquant le trafic malveillant en temps réel, ce qui aide à protéger les données sensibles et à maintenir l'intégrité du réseau. De plus, ses fonctionnalités de visibilité et de contrôle complètes permettent une meilleure gestion du trafic réseau et de l'activité des utilisateurs. Cela me bénéficie en offrant un niveau de sécurité plus élevé et en réduisant le risque de violations, tout en simplifiant les tâches de gestion du réseau.
Provides excellent filtering and blocking features and enables users to examine reports easily
What is our primary use case?
All the PwC offices in Pakistan use Palo Alto in their environment. It is a global solution.
What is most valuable?
Palo Alto is a good product. The features are up to the mark. No other product can compete with Palo Alto’s features. The filtering feature is good. We can block the traffic and examine the report easily. The blocking functionality works very well compared to other firewalls. I rate the ability of the tool to keep up with the trends in firewalls an eight out of ten.
What needs improvement?
The product must create some awareness in Pakistan. People are less aware of Palo Alto. Everyone knows about Fortinet and Cisco. Very few vendors are promoting the tool.
For how long have I used the solution?
I have been using the solution for four to five years.
What do I think about the stability of the solution?
The stability is fine. I rate the stability a seven out of ten.
What do I think about the scalability of the solution?
I rate the product’s scalability an eight out of ten. We have 2500 users. We use the tool daily. All our traffic passes through it.
How was the initial setup?
I rate the ease of setup a seven out of ten. The setup is moderately easy. The product is deployed on the cloud. The deployment takes two to three days since it has global rules.
What about the implementation team?
The tool was deployed in-house.
What was our ROI?
We have seen an ROI of 60% to 70%.
What's my experience with pricing, setup cost, and licensing?
Companies in Pakistan have limited budgets. Palo Alto is more expensive than other products. So, people are reluctant to put Palo Alto in their environment. It's too costly compared to other tools. I rate the pricing a nine out of ten.
What other advice do I have?
We had deployed the solution in 2018. We used a different product before, but my organization switched to Palo Alto. It was the management’s decision. Overall, I rate the tool an eight out of ten.
Offers threat prevention and WildFire features with outstanding stability
What is our primary use case?
Our company sometimes uses a data center edge firewall from Cisco, Fortinet, Forcepoint, or any other vendor, and the solution is used to cover apps and data.
What is most valuable?
The threat prevention and WildFire features are the most valuable features. DNS is another good feature of the product.
What needs improvement?
The flexible throughput in Palo Alto Networks VM-Series can be improved. The customers of our organization demand 500 meg throughput and the payment also depends on it. The basic firewall from Palo Alto has the size of one gig, and it isn't logical for a customer to buy for one gig when just 500 meg is required. Palo Alto Networks VM-Series should become a more flexible firewall.
VM management in an environment is difficult with Palo Alto Networks VM-Series, but it can be smoothly managed through Panorama. The vendor can work on enhancing and processing that will not affect the server itself or the VM firewall protection. In our company, we have multiple VMs implemented on the same server, and the Palo Alto Networks VM-Series is used to protect these VMs completely. The tools being used should not affect the operations between VMs.
For how long have I used the solution?
I have been using Palo Alto Networks VM-Series for almost four years.
What do I think about the stability of the solution?
I would rate the stability of the product a nine out of ten. I am facing multiple stability issues with other competitor tools in our company.
What do I think about the scalability of the solution?
I would rate the scalability a seven out of ten. I would've rated Palo Alto Networks VM-Series more if the flexible throughput was better. I would rate the scalability of other competitor tools a four out of ten. Palo Alto Networks VM-Series is suitable for businesses of every size or scale.
How are customer service and support?
The vendor provides two support modules: backline and premium support. If you need to open a case directly with Palo Alto to solve a problem, you must purchase premium support.
Premium support is highly expensive—almost five times the cost of availing backline support. Local distributors of the product manage the backline support and have extended response time, and the team might not have mature knowledge to solve issues.
How was the initial setup?
The solution's initial setup process is very easy. A hybrid deployment model is available for Palo Alto Networks VM-Series. Panorama can manage the solution's VM, physical, and cloud versions, making it an impressive monitoring tool.
A more mature and enhanced tool can be used in integration to migrate from other competitor solutions to Palo Alto Networks VM-Series. For instance, if a customer has a legacy firewall from Cisco or Fortinet and there is a need to migrate to Palo Alto, I will require a mature migration tool that will make the process easier for engineers to migrate the rules, policies, and application IDs.
What's my experience with pricing, setup cost, and licensing?
The licensing model should be improved. Palo Alto Networks VM-Series is the most expensive tool among competitors.
Which other solutions did I evaluate?
Palo Alto Networks VM-Series and the competitor products provide multiple series of bandwidth, features, implementation models and capable management tools. But Palo Alto Networks VM-Series is the most stable compared to all other competitor tools. The signature or behavior of the database is more mature in Palo Alto Networks VM-Series than others.
Palo Alto Networks VM-Series allows you to analyze the behavior of any traffic or probable attack.
What other advice do I have?
The solution easily integrates with the client's cloud security architecture. If in our company, we get a customer who's depending on the container, then security is required for the container from OpenShift or any other vendor, I use Prisma to secure the environment instead of traditional firewalls.
The solution's sizing and architecture are highly expensive. It's an effective and stable firewall that detects all attacks. Palo Alto Networks VM-Series can adapt quickly to an organization's changing security or policy needs. Overall, I would rate the product an eight out of ten. I will definitely recommend Palo Alto Networks VM-Series to other users.
