Enhance security with robust DNS and threat prevention features
What is our primary use case?
The use case varies. I use it as a gateway, and others use it for microsegmentation in the cloud. Additionally, some deploy it on-premises to protect specific environments. Most of the use cases are in cloud environments.
What is most valuable?
The most valuable features are the DNS security and threat prevention capabilities. The DNS security significantly enhances security through visibility and detection, allowing control over crucial traffic like DNS, which is often exploited by ransomware. Additionally, threat prevention and URL security are crucial licenses I recommend to customers, raising the security level substantially.
What needs improvement?
There are continuous developments with many new features coming every year. Although I receive feature requests from customers, I don't have any particular areas for improvement in mind right now.
For how long have I used the solution?
I have been working with
Palo Alto Networks VM-Series for more than ten years.
What was my experience with deployment of the solution?
Setting up the VM-Series is usually very easy. The firewall can be deployed and set up within half an hour, though it depends on the complexity of the configuration.
What do I think about the stability of the solution?
In terms of stability, I would rate it eight out of ten. Perfection is unlikely as the dynamic nature of traffic and constant changes can result in occasional bugs despite regular updates. Perfection in stability remains challenging for any vendor.
What do I think about the scalability of the solution?
I rate the scalability of
Palo Alto Networks VM-Series ten out of ten. It is easy to use with an excellent graphical user interface and extensive documentation, which contributes to its high scalability.
How are customer service and support?
I conduct most of the support myself and rate the overall support a nine out of ten. However, sometimes cases take longer to resolve, and there's always room for improvement, especially in terms of response time from higher support levels.
How would you rate customer service and support?
How was the initial setup?
The initial setup is straightforward and easy. The process involves registering and configuring the software, and with flex mode, it is easy to scale by purchasing additional credits for more CPU and RAM without needing new hardware.
What's my experience with pricing, setup cost, and licensing?
The pricing is more on the expensive side, but it is justified due to its functionality, reliability, and throughput, even with all features enabled. In comparison to
FortiGate, Check Point, and Cisco, the performance does not degrade significantly. Although I rate the cost six out of ten, the features justify the higher expense.
What other advice do I have?
Overall, I rate Palo Alto Networks VM-Series an eight out of ten. While no product is perfect, I am satisfied with its performance and value.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
User-friendly CLI and efficient dashboard streamline operations with robust security features
What is our primary use case?
We usually recommend Palo Alto Networks VM-Series for BFSI companies.
What is most valuable?
I find Palo Alto Networks VM-Series easy to deploy, and none of my customers have had significant complaints. My customers have high certifications provided by Palo Alto Networks. The friendly dashboard and the ability to easily command and use the CLI make Palo Alto Networks VM-Series a better product. It offers robust solutions, making it valuable to my customers.
What needs improvement?
It may be beneficial if the firewall can monitor all internal elements like VMs pulling from HP servers. Consolidating these insights into a single dashboard would be advantageous.
For how long have I used the solution?
I have been familiar with Palo Alto Networks for four or five years.
What do I think about the stability of the solution?
The performance of VM instances has some limitations in terms of threshold and throughput compared to appliances.
What do I think about the scalability of the solution?
I would rate scalability as eight out of ten.
How are customer service and support?
Palo Alto Networks offers better technical support, maintaining SLA efficiently, and resolving issues promptly.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
In some cases, I have migrated from Cisco to Palo Alto Networks VM-Series smoothly.
What's my experience with pricing, setup cost, and licensing?
Pricing for Palo Alto Networks is higher than other OEMs, but considering the robustness and features, it gains customer trust. Technical configuration is a focus area due to its high commercial profile.
Which other solutions did I evaluate?
I consider Check Point alongside Palo Alto Networks, as well as Cisco for wireless solutions.
What other advice do I have?
When evaluating, consider the customer’s environment and pain points since both Check Point and Palo Alto Networks have their advantages. Overall, I rate Palo Alto Networks VM-Series eight out of ten.
Détection de menaces alimentée par l'IA et protection autonome en temps réel
Qu'aimez-vous le plus à propos de the product?
En utilisant la détection préventive des menaces et la protection autonome en temps réel, les pare-feu de nouvelle génération de Palo Alto Networks permettent aux organisations d'identifier et de neutraliser rapidement les potentielles violations de sécurité. Cela leur permet d'optimiser les performances en priorisant les processus critiques lors du démarrage, ce qui conduit à des temps de démarrage nettement plus rapides. Cela permet également une analyse pilotée par l'IA du comportement du système dès le début.
Que n’aimez-vous pas à propos de the product?
Bien que l'intégration de l'IA offre de nombreux avantages, un inconvénient potentiel est le manque de transparence. Il est difficile de comprendre pourquoi le trafic est bloqué ou les menaces signalées, créant un effet de « boîte noire », ce qui entrave la confiance et rend l'audit difficile.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Les pare-feu de nouvelle génération de Palo Alto Networks utilisent l'analyse des logiciels malveillants et le sandboxing pour identifier et empêcher les logiciels malveillants de nuire à nos systèmes. Cela permet à notre entreprise de gagner du temps et de l'argent en évitant les violations de données et autres incidents de sécurité.
Secures remote work with advanced threat protection and efficient traffic management
What is our primary use case?
I am using
Palo Alto Networks VM-Series because almost all my application infrastructure is hosted on
AWS.
AWS supports deploying
Palo Alto Networks VM-Series in their marketplace, and Palo Alto is a leader in security in the firewall market. I also use the
GlobalProtect VPN from Palo Alto Networks.
What is most valuable?
Palo Alto Networks VM-Series is very strong in security features like antivirus, anti-spyware, and machine learning capabilities that help scan for antivirus and anti-spam. This ensures high security for internal and external traffic. They frequently update antivirus patterns and application threats, which provides reliable protection. I also value
GlobalProtect VPN for supporting remote users as most of my employees work remotely. Additionally, Palo Alto Networks helps me visualize and manage network traffic effectively, blocking risky files and enhancing network security.
What needs improvement?
Currently, I do not have specific suggestions for Palo Alto Networks VM-Series improvements. I am happy with the rich features provided. As I have only used it for four months, I might need more time to explore and suggest enhancements.
For how long have I used the solution?
I have been using Palo Alto Networks VM-Series since December 2020, around four months.
What was my experience with deployment of the solution?
Deploying Palo Alto Networks VM-Series was a bit challenging. I rate it a six out of ten for ease, as it required going through extensive documentation to set it up. Deployment took nearly a week to complete.
What do I think about the stability of the solution?
I rate the stability of Palo Alto Networks VM-Series as seven out of ten. I have not experienced any major problems or downtime, but I haven't yet explored all its features.
What do I think about the scalability of the solution?
Currently, I do not have a clear answer about the scalability of Palo Alto Networks VM-Series as I have not scaled it yet.
How are customer service and support?
I have not directly used Palo Alto's technical support as I rely on vendor support. The vendor provides me with documentation when needed.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before using Palo Alto Networks VM-Series, I used a physical box on-premises. The switch was due to moving all infrastructure to AWS, necessitating a virtual solution.
How was the initial setup?
The initial setup of Palo Alto Networks VM-Series was somewhat challenging, requiring extensive documentation review. I rate it a six out of ten for ease.
What about the implementation team?
I handled almost 100% of the deployment myself. However, for specific features, I consulted the vendor engineer, who provided online documentation for guidance.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing of Palo Alto Networks VM-Series as six or seven out of ten. The cost involves purchasing through a vendor, which might mark up due to the supply chain. I've had no complaints about Palo Alto's pricing.
Which other solutions did I evaluate?
I did not evaluate other options before choosing Palo Alto Networks VM-Series, as it is a leader in the market.
What other advice do I have?
Overall, I rate Palo Alto Networks VM-Series an eight out of ten. I am happy with its performance and rich features.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
La fonctionnalité et la performance du pare-feu de nouvelle génération sont bonnes.
Qu'aimez-vous le plus à propos de the product?
Le seul pare-feu capable de classifier le trafic en fonction de l'identification précise de l'application est ce qui est le mieux à propos des pare-feux de nouvelle génération de Palo Alto Networks.
Que n’aimez-vous pas à propos de the product?
Les pare-feu de nouvelle génération de Palo Alto Networks sont plus complexes à configurer et leur coût est plus élevé que les autres options de pare-feu disponibles.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Palo Alto pare-feu de nouvelle génération avec une interface claire, visible et facile à comprendre, ainsi que la surveillance et le filtrage du trafic réseau et de la sécurité.
utiliser le pare-feu cloud Palo Alto dans l'entreprise comme pare-feu frontal pour gérer tout le trafic entrant
Qu'aimez-vous le plus à propos de the product?
facile à gérer, rapide à apprendre en utilisant le produit même sans formation
Que n’aimez-vous pas à propos de the product?
dans l'ensemble bien, la sauvegarde a un problème à prendre depuis le pare-feu
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
ajout de la première couche de sécurité pour les services
Une solution de pare-feu solide et fiable.
Qu'aimez-vous le plus à propos de the product?
J'apprécie vraiment la manière dont les pare-feu de Palo Alto Networks traitent la détection des menaces avancées. Ils excellent à reconnaître et neutraliser même les menaces les plus complexes, ce qui me procure une grande tranquillité d'esprit. L'interface est simple et conviviale, garantissant un processus d'installation facile. Je crois que l'efficacité de ces pare-feu dans la gestion de la détection des menaces avancées est remarquable, évitant de manière fiable les dangers potentiels. Dans l'ensemble, c'est une solution fiable pour protéger nos systèmes et gérer nos politiques avec un stress considérablement réduit.
Que n’aimez-vous pas à propos de the product?
Choisir quelque chose peut être difficile, car le processus d'installation peut sembler accablant, en particulier pour les nouveaux venus. C'est aussi coûteux, avec certaines fonctionnalités nécessitant des licences supplémentaires qui augmentent le coût total. Néanmoins, une fois opérationnel, il fonctionne efficacement.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Nous utilisons des pare-feu Palo Alto pour protéger notre réseau contre les menaces externes et pour empêcher l'accès non autorisé. Ces systèmes nous permettent de détecter et de bloquer le trafic malveillant avant tout dommage potentiel. Avec une gestion centralisée et une intégration transparente avec nos outils existants, les processus de surveillance et de réponse ont été optimisés. En conséquence, nous avons considérablement réduit les temps d'arrêt et amélioré la sécurité de nos systèmes.
Can overcome complex threat landscapes with robust threat intelligence and great reliability
What is our primary use case?
I am the team manager responsible for various security products. My customers use Palo Alto Networks products, and I am working with Palo Alto partners. We support a variety of solutions including Strata firewalls, Prisma SD-WAN, and Wildfire for advanced threat protection.
What is most valuable?
Wildfire, a sandboxing product, allows for analyzing malware in virtual machines. Its strength lies in threat intelligence, which is significant for proactive defense. Palo Alto's robust threat intelligence supports new updates, and I can open cases directly with their Threat Intelligence team. Customers appreciate the throughput and reliability of VM-Series Firewalls, as they can be managed efficiently through Panorama.
What needs improvement?
I find it difficult to reach technical support at Palo Alto Networks. Most customers go for partner-enabled support, which involves multiple layers, leading to delays. Additionally, the technical maturity level of support is not always high, resulting in dissatisfaction. The pricing of Palo Alto is relatively high, particularly for smaller companies.
For how long have I used the solution?
I have been familiar with Wildfire for nearly five years. I have been working with the VM-Series for nearly two years.
What do I think about the stability of the solution?
Palo Alto products are stable compared to others. Stability issues may arise when exceeding throughput limits, but hardware is generally very stable.
What do I think about the scalability of the solution?
Scalability is a strength of Palo Alto VM-Series. They are easy to upgrade, and with credit licensing, they scale effectively according to demand.
How are customer service and support?
I can give Palo Alto Networks technical support a six out of ten. It is very hard to reach, and the process can be lengthy and frustrating because support involves several layers.
How would you rate customer service and support?
How was the initial setup?
Initial setup is easy, especially in public cloud environments where VM-Series can be obtained from the marketplace.
What was our ROI?
Our ROI is measured in terms of catch rate, however, customers often focus on the total price of the product rather than detailed ROI calculations.
What's my experience with pricing, setup cost, and licensing?
Palo Alto is expensive in terms of pricing, particularly when comparing features to cost. Their Premier Support is also very expensive and not widely chosen by customers.
Which other solutions did I evaluate?
I would recommend Check Point and Fortinet as alternatives for companies where the budget is a concern.
What other advice do I have?
I would recommend Palo Alto VM-Series to others and rate it an eight out of ten. However, for companies below midsize, it may not be a fit due to cost. For those companies, I suggest considering products like Check Point or Fortinet.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Qa Engineer
Qu'aimez-vous le plus à propos de the product?
The firewalls are improving during tge years and we are seeing a better protection against new threats
Que n’aimez-vous pas à propos de the product?
I like most of the things and there is nothing i dislike
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
It's organizing the access methods over the network
Very likely
Qu'aimez-vous le plus à propos de the product?
The most thing I like about Palo alto it's engin and reliability, easy configuration
Que n’aimez-vous pas à propos de the product?
Little bugs and GUI it's confusing me
Updates when upgrade box
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Secure my company, control and make restrictions to employees, wildfire analytics it's more important
