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Fortinet FortiGate Next-Generation Firewall

Fortinet Inc. | 7.6.3

Linux/Unix, Other 7.6.3 - 64-bit Amazon Machine Image (AMI)

Reviews from AWS customer

22 AWS reviews

External reviews

67 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Dima Kantargi

VPN connections get streamlined as connectivity requirements are met

  • June 05, 2025
  • Review from a verified AWS customer

What is our primary use case?

For FortiGate Next Generation Firewall (NGFW), I use it primarily to connect with other companies through IPsec VPN. Any other security measures are on AWS itself, not on FortiGate. I'm someone who's familiar with FortiGate from previous jobs, so I use that, but it's how we're using it right now.

The IPsec feature of FortiGate Next Generation Firewall (NGFW) is valuable to our company because we need to connect quickly VPN connections with other companies in our networks, and there are many connections in some cases. We need to keep it as secure as possible, maybe one-way connections or particular ports. FortiGate is the best option, at least that I'm familiar with, that can answer all of that in one product that is mostly easy to use.

In our case, the deployment options of FortiGate Next Generation Firewall (NGFW) are not scalable, but in terms of connectivity to other companies, that's exactly what we needed, and that's exactly what it does perfectly, what is needed.

What is most valuable?

The most valuable feature for our company using FortiGate Next Generation Firewall (NGFW) is the IPsec feature, but actually FortiGate is known for good UTM products such as application filter and web filtering. We don't use it here, but in previous companies I used it on a daily basis.

One of the benefits I've realized from using FortiGate Next Generation Firewall (NGFW) is that it's secure and allows functions such as VPN. You can control Wi-Fi and other things from within, if you have FortiNet devices. It's an easy to use product, yet it allows you all that is needed, or at least all that you can do. Whenever there is a security breach, FortiGate is known to patch it very quickly from what I've seen.

Since FortiGate Next Generation Firewall (NGFW) was implemented, there was a thought in the company about using the VPN that AWS itself provides, but it's far from being as good as FortiGate.

The process can be improved in terms of explaining exactly how the installation should be done step-by-step on AWS, because there are network considerations such as security groups. From what I could find, I didn't do extensive research, but it didn't seem obvious enough in that case.

What needs improvement?

I do not utilize the intrusion prevention and web filtering features of FortiGate Next Generation Firewall (NGFW).

The ability of FortiGate Next Generation Firewall (NGFW) to inspect SSL encrypted traffic is not applicable in the current position, but in previous companies, it was really seamless whenever we used it. It just worked seamlessly.

I don't recall if we use a centralized management console for FortiGate Next Generation Firewall (NGFW) in maintaining oversight across distributed networks.

In my opinion, FortiGate Next Generation Firewall (NGFW) could be better by having specific models for home usage. I'd wish to have a FortiGate in my home, but the licensing isn't something that I want to purchase for home usage.

For how long have I used the solution?

I have been using FortiGate Next Generation Firewall (NGFW) almost since day one at this company, which I have been with for three years and something.

What do I think about the stability of the solution?

I experienced the stability and availability of FortiGate Next Generation Firewall (NGFW) more in the previous company. In terms of stability, mostly it is okay; however, in some cases, there are features, especially the UI, that tend to have issues. In some cases, you need to restart it, but mostly, it's working flawlessly, especially if you have an HA environment, high availability.

What do I think about the scalability of the solution?

In our case, the deployment options of FortiGate Next Generation Firewall (NGFW) are not scalable, but in terms of connectivity to other companies, that's exactly what we needed, and that's exactly what it does perfectly, what is needed.

I'm certain that what it allows us in terms of connections to other companies is a straightforward solution that you don't have to use something else. It's easy to configure a new connection, and it works in a few minutes if everything works fine.

How are customer service and support?

In this company, I may have worked with FortiGate Next Generation Firewall (NGFW) support one time, but in my previous company, I actually worked with them extensively. We had multiple FortiGate devices across multiple offices around the world, and we needed to switch them from one account to another sometimes. So I encountered FortiGate support quite frequently.

I would evaluate the level of support for FortiGate Next Generation Firewall (NGFW) somewhere between seven and eight. My experience might be outdated because lately, I haven't had much experience with that. In some cases, you need to come prepared because the people there work by the book and ask for particular things. If you don't have them, you cannot proceed, but if you know what they need, after some time, it's pretty easy to get support or whatever you need.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I don't have enough information on other products that I can tell the pros and cons of FortiGate Next Generation Firewall (NGFW) versus its competitors.

How was the initial setup?

The setup was already done, but from what I read, we considered putting it in another environment that we have, yet we didn't because we didn't actually need the environment at all.

What was our ROI?

I don't know if my company has seen return on the investment from FortiGate Next Generation Firewall (NGFW), but I'm certain that what it allows us in terms of connections to other companies is a straightforward solution that you don't have to use something else. It's easy to configure a new connection, and it works in a few minutes if everything works fine.

What's my experience with pricing, setup cost, and licensing?

Pricing isn't something applicable for me regarding FortiGate Next Generation Firewall (NGFW) because it was already set up once I came to this company.

Which other solutions did I evaluate?

Since FortiGate Next Generation Firewall (NGFW) was implemented, there was a thought that crossed in the company about using the VPN that AWS itself provides, but it's far from being as good as FortiGate.

What other advice do I have?

I would rate FortiGate Next Generation Firewall (NGFW) as a solution a 10 out of 10. I do love FortiGate.

I give it a 10 because, in my experience, FortiGate Next Generation Firewall (NGFW) is a product that allows you to do many things very easily. If you don't appreciate something about the way it works, you have enough playground to change it to suit your needs.

For someone considering FortiGate Next Generation Firewall (NGFW) for their company, there was a demo online version that they have on their website that is easy to access. You can play with it and see almost all the features in action. That's an easy thing to actually test. Obviously, you cannot connect it to your network and see things live in your case, but it is still a good example of how things work.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Hector Aaron Gonzalez

Has protected against emerging security threats with valuable features and reliable support

  • May 22, 2025
  • Review from a verified AWS customer

What is our primary use case?

I have experience with Fortinet solutions.

I have had experience recently with FortiGate as well.

All the basic and important features needed for perimeter solutions to protect branches and headquarters are valuable with the FortiGate Next Generation Firewall (NGFW).

The FortiGate Next Generation Firewall (NGFW) is deployed in a company that is a carrier of telecommunication services, providing solutions to all kinds of companies around the world, especially in Mexico.

It addresses new and emerging security threats in the telecommunications industry, as we recognize that it is a highly effective solution that provides robust protection. That's the reason it was the main product we used to sell for perimeter security.

What is most valuable?

We use FortiGate Next Generation Firewall (NGFW) for the access points and their switches.

All the basic and important features needed for perimeter solutions to protect branches and headquarters are valuable with this solution.

The antivirus, malware, anti-malware, anti-spam, IP VPN connections, and firewall rules bring the most value for me and my clients. 

The segmentation capabilities enhance our security posture because they work effectively combined with the switching solutions, allowing us to easily combine switching with the firewall, as we could segregate the VLANs. They were powerful and appropriate for the solution we needed while supporting all the adequate features we required.

What needs improvement?

I'm not completely sure how Fortinet can improve the FortiGate Next Generation Firewall (NGFW), however, there were situations of availability related to their switching solutions due to box errors. Fixing the bugs in their switching solutions is necessary because I have faced several situations where we lost connectivity because of their firmware.

For how long have I used the solution?

I have almost 12 years of experience with FortiGate Next Generation Firewall (NGFW).

What do I think about the stability of the solution?

Regarding next-generation firewalls, I would give the FortiGate Next Generation Firewall (NGFW) a rating of ten out of ten for stability.

What do I think about the scalability of the solution?

The scalability of the FortiGate Next Generation Firewall (NGFW) is quite good; it is easy to make it scalable.

I would place the scalability between nine and ten on a scale of one to ten.

How are customer service and support?

I would rate Fortinet's support a ten out of ten. They are excellent and very available whenever we needed their help.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used to struggle with Cisco because it didn't have most of the features that Fortinet has, and when comparing with Palo Alto or Check Point, the prices are higher, which is important for solutions needed by mid-sized companies.

What about the implementation team?

Their deployment team is substantial, consisting of between 100 and 150 people.

What was our ROI?

Most clients realize the benefits from deployment immediately. They look for internet availability and the security needed for their endpoints.

What's my experience with pricing, setup cost, and licensing?

Fortinet has good prices compared to other vendors; there were cheaper options, and when we compared Cisco, Fortinet's prices were lower.

What other advice do I have?

I don't remember how I bought the FortiGate Next Generation Firewall (NGFW), so I can't say if it was purchased through AWS Marketplace.

The FortiGate Next Generation Firewall (NGFW) helps with the economic aspect because it effectively protects what we needed with the companies in designing the products and solutions.

I'm not familiar with how the FortiGate Next Generation Firewall (NGFW) utilizes artificial intelligence or if it has AI-driven features to improve threat detection and response, so I cannot detail its existence or help.

I would recommend FortiGate Next Generation Firewall (NGFW) to others. It is a very good product. In my position, I sold approximately 1,000 units.

On a scale of one to ten, I rate this solution a ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Ahmed Darawsheh

Secure, stable, and provides excellent filtering features

  • June 13, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the solution in our network.

What is most valuable?

IPsec is valuable. Internet filters are valuable features. The solution is secure. The VPN is good.

What needs improvement?

The performance can be improved.

What do I think about the stability of the solution?

The tool is stable.

What do I think about the scalability of the solution?

We have around 90 users.

How are customer service and support?

We contacted support while we worked with IPsec. The support team helped us.

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment of IPsec took around 5 hours for 90 users.

What was our ROI?

The security provided by the product is our return on investment.

What's my experience with pricing, setup cost, and licensing?

The tool is moderately priced. We pay $500 per year for the license.

What other advice do I have?

Overall, I rate the product a ten out of ten.


    Lucas Borges

Comes with good interface that is easily undestandable by customers

  • March 04, 2024
  • Review provided by PeerSpot

What is most valuable?

The tool's most valuable feature is IPS. In my experience, I haven't encountered any issues with integration. It easily integrates with the FortiGate solution. However, verifying through documentation and assessing their support is necessary.

Its interface user-friendliness is good. When we present this interface to customers, they find it easy to understand and manage.

What needs improvement?

Support for courses available on the platform

What do I think about the stability of the solution?

I rate FortiGate's NGFW's stability a ten out of ten. 

What do I think about the scalability of the solution?

The tool's scalability is good and it has helped our company. I rate it a ten out of ten. We have around 3 customers and 500~800 users. 

How are customer service and support?

There has been a delay in support where I had to wait for a day to receive a response. I believe I might not have used the correct procedure, leading to inaccurate information. Consequently, I did not receive the prompt answer that I was expecting.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

The Cisco Firepower is less stable compared to FortiGate NGFW. Cisco Firepower has a complex interface. 

How was the initial setup?

The solution's deployment is easy. 

What's my experience with pricing, setup cost, and licensing?

The tool's pricing is neither cheap nor expensive. Overall, I find it to be competitive in the market.

What other advice do I have?

I recommend FortiGate NGFW because its interface is easy to understand, making firewall deployment and management straightforward. It has a good market reputation and offers information on cybersecurity, including news, threats, etc. I rate it a ten out of ten. 

Which deployment model are you using for this solution?

On-premises


    Matt

Extremely flexible & scalable.

  • February 28, 2024
  • Review from a verified AWS customer

I can automate every aspect of deployment. Central management through FortiManager is perfect for my needs as I can manage all my firewalls across my hybrid deployment from a single console.

3 people found this helpful

    Mark J.

One of the best Gateway Security Solution

  • September 08, 2023
  • Review provided by G2

What do you like best about the product?
Centralize Management of Fortinet Devices. Having Forticloud gives you a very good reporting and analytics in one dashboard. In addition, Zero touch Provisioning will help you add, setup devices and initial configure the local and remote branches with ease.

It has also a free 7 days logging and reporting for fortigate device users.
What do you dislike about the product?
So far, its been serving all the required purposes. Adding wizards of help icon to provide a step by step guidance on the configuration will help users to know what to do next or recommended setup.
What problems is the product solving and how is that benefiting you?
It gives additional reporting and logging storage, especially for fortigate devices that doesnt have internal storage.
It help the user to monitor their devices online and have a single dashboard to see all the device information.


    Elmer M.

It is very useful and user friendly

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
I like the following things about FortiGate Cloud:

Centralized management
Zero touch deployment
Reporting and analytics
Scalability

Overall, I think FortiGate Cloud is a powerful and versatile tool that can help you to simplify your network management and improve your security posture.
What do you dislike about the product?
Based on my understanding, here are some of the things that people dislike about FortiGate Cloud:

The pricing can be expensive, especially for larger organizations.
The learning curve can be steep for new users.
The lack of customization options can be frustrating for some users.
Some users have reported that the FortiGate Cloud interface can be slow and unresponsive.
There have been some reports of bugs and glitches in the FortiGate Cloud software.
Overall, FortiGate Cloud is a powerful and versatile tool that can be a valuable asset for organizations of all sizes. However, it is important to be aware of the limitations and potential drawbacks of the platform before making a decision to deploy it.
What problems is the product solving and how is that benefiting you?
FortiGate Cloud solves the following problems:

Complexity - anaging a large number of FortiGate devices can be complex and time-consuming
Security - FortiGate Cloud is a secure platform that is protected by Fortinet's security infrastructure.
Scalability - FortiGate Cloud can scale to meet the needs of your organization, regardless of its size or complexity


    Allain Gabriel A.

Fortinet Projects

  • September 06, 2023
  • Review provided by G2

What do you like best about the product?
What I like about the Fortigate Cloud is flexibility, easy to managed and centralized. Fortigate provides central management of products and statuses which very useful.
What do you dislike about the product?
Actually, i don't dislike fortigate cloud. It's just sometimes slow but we know that you can improve it over time. The login method seems useful that the previous.
What problems is the product solving and how is that benefiting you?
Centralized management, and visibility of all the fortinet product where in the management is dependent on physical server rather it is now accessible wherever you are.


    Computer & Network Security

Centralized Management

  • September 04, 2023
  • Review provided by G2

What do you like best about the product?
Centralized management, FortiCloud allows organizations to centrally manage their Fortinet security devices, such as FortiGate firewalls, FortiAP wireless access points, and FortiSwitch network switches. This centralized management simplifies the configuration and monitoring of network security policies and devices.
What do you dislike about the product?
Internet Dependency: FortiCloud relies on an internet connection to function. This means that if an organization's internet connection experiences downtime or disruptions, it could affect the ability to manage and monitor Fortinet devices through FortiCloud.
What problems is the product solving and how is that benefiting you?
Subscription Cost, FortiCloud typically involves subscription-based pricing, and costs can add up over time, especially for organizations with a large number of Fortinet devices. Some organizations may find the ongoing subscription fees to be a disadvantage.


    Haroon M.

FortiFate Cloud Review

  • August 29, 2023
  • Review provided by G2

What do you like best about the product?
remote management of security devices, offers real-time monitoring and reporting capabilities, providing insights into network traffic, threats, and overall security posture.
What do you dislike about the product?
d set of features. Advanced users may find certain functionalities missing or less customizable in the cloud version. The costs associated with using FortiGate Cloud, including subscription fees and potential data transfer charges, might be a concern for some organizations
What problems is the product solving and how is that benefiting you?
Our Organization has multiple branches, remote offices, and geographically dispersed locations that face challenges in managing and maintaining consistent security policies across their entire network, so it helps in Centralized Management of Distributed Network Security: