Our primary use case is for protection. We have general use cases.
Fortinet FortiGate Next-Generation Firewall
Fortinet Inc. | 7.6.3Linux/Unix, Other 7.6.3 - 64-bit Amazon Machine Image (AMI)
External reviews
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FortiFate Cloud Review
FortiGate Cloud Review
Being a cloud-based solution, FortiGate Cloud enables administrators to access and manage their network and security settings remotely, providing flexibility and convenience. FortiGate Cloud may integrate with other Fortinet solutions and services, creating a comprehensive ecosystem for network security and management.
Suitable for medium-range companies and user-friendly interface
What is our primary use case?
What is most valuable?
It is a very user-friendly solution. Moreover, Foritgate offers good performance, where it outperforms Cisco Firepower in various ways.
What needs improvement?
The solution doesn't cover all aspects of protection. There should be better customization in the IPS. The Intrusion Prevention System (IPS) and FortiGuard could benefit from enhancement.
So, in future releases, I want to see improvements in IPS, particularly in terms of customization.
For how long have I used the solution?
I have been using this solution for ten years.
What do I think about the stability of the solution?
The firewall is very stable and reliable.
I would rate the stability a nine out of ten. There's always room for improvement.
What do I think about the scalability of the solution?
We have around three to four customers using this solution.
How are customer service and support?
I can't use the technical support because of some sanctions in Iran.
How was the initial setup?
The setup process is easy and very fast. The setup process is very fast, typically taking only one to two days.
What about the implementation team?
The purchasing process is straightforward, and then the normal deployment process.
Moreover, a single person can handle the deployment and maintenance tasks.
What's my experience with pricing, setup cost, and licensing?
There is a licensing fee; it is on a yearly basis. The pricing iss actually quite normally priced.
Which other solutions did I evaluate?
I have used Cisco. I find impressive about Cisco is its powerful enterprise-grade solution, comparable to Fortinet firewall. FortiGate is not superior to Cisco, but it stands out for its user-friendly interface.
What other advice do I have?
Overall, I would rate the solution an eight out of ten. It is a suitable solution for medium-range companies due to its well-designed user interface.
Which deployment model are you using for this solution?
A highly scalable solution that can be used for network security
What is our primary use case?
We use FortiGate Next Generation Firewall mainly for network security.
What is most valuable?
The solution's application control is very powerful. Another valuable feature is the integration between the firewall and the switches we have. The FortiSwitch extended security fabric is one of the things that we like about the solution.
What needs improvement?
The solution's stability should be improved because it is extremely unstable.
For how long have I used the solution?
I have been working with FortiGate Next Generation Firewall (NGFW) for eight years.
What do I think about the scalability of the solution?
FortiGate Next Generation Firewall is a very scalable solution. Approximately 32 customers are working with the solution.
How are customer service and support?
The solution's technical support team needs more improvement. The technical support team has a slow response and needs more experienced support agents to interact with the customers.
How was the initial setup?
The solution's initial setup is easy and straightforward.
What about the implementation team?
Since it's a security solution, it needs considerable time to deploy. We need to analyze the network, the customer requirements, and the policies we need to add, which can take a couple of days.
For any security solution, there is no straightforward deployment process. It depends on the survey on the customer side and what we are doing for the customer. One security engineer is required for the deployment and maintenance of the solution.
What was our ROI?
Since FortiGate Next Generation Firewall is a slightly expensive solution, the use case determines the ROI. However, since it's quite expensive for general usage, it has a lower ROI.
What's my experience with pricing, setup cost, and licensing?
FortiGate Next Generation Firewall is an expensive solution with a yearly subscription. There are no extra costs in addition to the standard licensing fees.
What other advice do I have?
The solution has a lot of features that we like. We don't need additional features because they compromise the solution's stability when they add more features. As a security gateway, we need to be much more stable than adding more features.
FortiGate Next Generation Firewall comes in two versions, namely, the hardware version and the cloud version. For the on-premises version, hardware is to be implemented on-site; for the cloud, it's a cloud security solution. So it depends on which version your customer is using. The licensing is very different for the on-prem and the cloud solution.
When it comes to complex solutions, I highly recommend FortiGate Next Generation Firewall.
Customers looking for SD-WAN and good application control should go for FortiGate Next Generation Firewall. Customers looking for high stability should avoid the solution.
Overall, I rate FortiGate Next Generation Firewall an eight out of ten.
Scalable platform with efficient filtering features
What is our primary use case?
We use the product for security and filtering purposes.
How has it helped my organization?
The product helps block multiple ports during ransomware attacks.
What is most valuable?
FortiGate Next Generation Firewall (NGFW) 's most valuable features are reporting and filtering.
What needs improvement?
The product's data guard feature should support a USB port when the internet connection is unavailable.
For how long have I used the solution?
We have been using FortiGate Next Generation Firewall (NGFW) for three years.
What do I think about the stability of the solution?
I rate the platform's stability a ten out of ten.
What do I think about the scalability of the solution?
Our organization has 500 FortiGate Next Generation Firewall (NGFW) users. We utilize the platform 24/7. I rate its scalability a ten out of ten.
How was the initial setup?
The platform's initial setup process is easy. I rate the process a ten out of ten. It takes a couple of days. The deployment involves integrating it with SSO in FortiGate. It helps with filtering access to user accounts through Active Directory. One executive is required for deployment. Additionally, one executive is needed to take care of packet updates for maintenance.
What about the implementation team?
We implemented the product with the help of our in-house team.
What other advice do I have?
I rate FortiGate Next Generation Firewall (NGFW) an eight out of ten.
Which deployment model are you using for this solution?
The solution is easy to deploy and provides good technical support, but it is not stable and hangs frequently
What is our primary use case?
We use the solution for security.
What is most valuable?
User identification and application identification are valuable features.
What needs improvement?
The product keeps hanging. One of our customers was unhappy because it didn’t work sometimes.
For how long have I used the solution?
I have been using the solution for six years.
What do I think about the stability of the solution?
The solution is not stable for small companies.
What do I think about the scalability of the solution?
The tool is scalable. Our customers are small, medium, and enterprise-level businesses.
How are customer service and support?
The technical support is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I also work with Palo Alto and Cisco. Each product has its advantages and disadvantages. Palo Alto has a lot of features. It provides application identification features and big data analysis. Palo Alto is more stable than FortiGate.
How was the initial setup?
The initial setup is very easy. It takes us some days to deploy the solution.
What about the implementation team?
We need about six people to deploy the solution. It is easy to maintain the product.
What other advice do I have?
I would recommend the solution to others. The product is for commercial clients like the oil and gas sector. It might not be suitable for banking. Overall, I rate the product a seven out of ten.
Enhanced security compared to traditional firewalls, providing protection against various types of attacks
What is our primary use case?
There are many features that we can use. We can see all the logs. Additionally, we can connect with other devices like the FortiManager. We also have a new feature.
We mainly use the Next Generation Firewall for enhancing security. It has powerful capabilities compared to traditional firewalls, especially when dealing with current threats like those in Azure. The Next Generation Firewall can handle more effectively.
What is most valuable?
The FortiGate Next-Generation Firewall is always updating. For example, if there is a big attack, they fix it in their firmware. They release new firmware with the necessary patches to address the vulnerabilities.
Mainly, we are more secure than with the traditional firewall. The Next Generation Firewall helps a lot in defending against various types of attacks.
What needs improvement?
In terms of solutions, for now, we don't have any SD-WAN. Yeah. We are planning to implement SD-WAN due to some failures we experienced last year. For our high availability design, this would be beneficial.
So I would like to have SD-WAN as a part of the Next Generation Firewall. It would enhance high availability.
For how long have I used the solution?
I work with the FortiGate Next-Generation Firewall. We started using FortiGate about five to six years ago. We have been using various versions and migrated to newer ones over time.
What do I think about the stability of the solution?
It's stable, quite stable. We also have it set up as a firewall with high availability. We were also talking about SD-WAN for our future plans for our stores, mainly for the internal lines, because this SD-WAN technology is something we would like to implement.
What do I think about the scalability of the solution?
It is a scalable solution. We can connect it to any network or with other brands, not only Fortinet. For instance, we can configure it with Cisco or any other brand for connectivity.
In our company, it protects around 500 endpoints.
How are customer service and support?
Customer service and support have different levels of support—level one, level two, level three—based on the severity of the issue. They can also provide scheduled delivery. We usually never face any significant problems with their support.
I am satisfied with the support. They have good knowledge.
How was the initial setup?
The first setup process was easy to do. It was not difficult at all.
What about the implementation team?
We set it up ourselves. We created policies, firewall rules, IPsec VPN configurations, and everything was handled by our team.
The deployment took around five days, and the process was quite easy. The setup was straightforward. If we encountered any issues, we could contact Fortinet support. They were helpful and provided support through the hotline in urgent issues.
Maintenance is quite easy. I did it myself. It's user-friendly. We can use the GUI, or we can use the command line, but the GUI is more user-friendly. So it's good.
What's my experience with pricing, setup cost, and licensing?
The price is not very expensive compared to Cisco or Palo Alto. Like Palo Alto, which is the most expensive product.
Which other solutions did I evaluate?
We have always been using Fortinet. It has been quite stable for us.
What other advice do I have?
I would recommend it to other users. Overall, I would rate the solution a nine out of ten. It is a good solution.
Which deployment model are you using for this solution?
A scalable solution that allows easy integration with Fortinet defense systems
What is our primary use case?
We use FortiGate Next Generation Firewall first and foremost for the main site's security, remote sites, and establishing the connection between the firewalls they use. More recently, we have been using it when implementing SD-WAN.
How has it helped my organization?
The total ownership of equipment has several benefits when using one platform for administration. Training is then more focus-oriented to technology like Fabric. From the operations point of view, we have better savings by using this solution.
What is most valuable?
I like the common administration and the possibility of adding Fortinet defense systems.
What needs improvement?
I see problems with the licensing. If I have to add a new feature, we need to add a license. There may then be extra costs for our maintenance budget.
For how long have I used the solution?
I have been using the solution for the past five years.
What do I think about the stability of the solution?
Fortigate is very stable.
What do I think about the scalability of the solution?
FortiGate is a very scalable solution.
Which solution did I use previously and why did I switch?
We used SonicWall. We switched to FortiGate looking for better security technology, and better fabric technology based on security. In this approach, FortiGate is still better than SonicWall.
How was the initial setup?
With the initial setup, it's important to sit with the team to establish the application and the main issues to get the best possible script to implement in Fortinet equipment. We had to spend some time to implement it better.
Deployment could take one week, depending on the site, or even three weeks to implement the solution. Around four people were involved in the deployment.
What about the implementation team?
We contacted an external company to provide some professional services through engineers who have better experience in certain kinds of implementations.
What's my experience with pricing, setup cost, and licensing?
The pricing is better compared to other solutions like Check Point, Arista, or Cisco.
What other advice do I have?
To anyone who plans on supporting this solution, refer to training resources in the Fortinet training center. There are people who have some experience that could provide some guidelines to people who start with basic issues and basic tasks, to then grow with experience by implementing some maintenance windows. I rate FortiGate Next Generation Firewall a nine out of ten.
Which deployment model are you using for this solution?
A reliable tool for connectivity with strong WiFi ports and SD-WAN
What is our primary use case?
I’ve worked with network and security information since 1999. My use cases for FortiGate are in the telecom environment. In my experience, we have used Fortinet to connect sites. I’m working with an SMB in São Paulo, and we work with small equipment. I have a project to define a model from the end products, and to do that I’m working with a local network to deploy our services. After defining this product, I wire the product through my team so they can make configurations. Sometimes, I work directly with configuration, with third level support.
What is most valuable?
FortiGate’s connectivity and the SD-WAN is perfect. Likewise, the WiFi ports from Fortinet are very strong.
What needs improvement?
FortiGate's connectivity for small businesses is not as strong as it can be. If Fortinet includes more information and marketing to small businesses, their presence will be improved.
For how long have I used the solution?
I have 15 years of experience with Fortinet.
What do I think about the stability of the solution?
The solution is very stable and doesn’t have any problems.
How are customer service and support?
They are very good and they are quick at solving problems. I have had no problems with them.
How would you rate customer service and support?
Positive
What about the implementation team?
I work with a distributor in Brazil, and their people have a lot of experience with the technology and they are good to work with.
What's my experience with pricing, setup cost, and licensing?
The cost depends on the equipment required. The cost is okay.
Which other solutions did I evaluate?
Compared with Sophos, for example, Fortinet is similar but simpler to access and the licenses are easier and start using the solution. Sophos’ technology is very similar, but Fortinet has a stronger name and better technology for our technicians.
What other advice do I have?
In Brazil, there is no doubt that Fortinet is the leader when it comes to security solutions. Fortinet works better in a scenario with more of one presented from the same customer. There are many options from other brands for the same customer. When users need one solution to stay securely connected to many sites, Fortinet works well. 40% of all purchases are Fortinet, while another 30% are Sophos and another 30% are Cisco.
I rate FortiGate NGFW a nine out of ten.
An easy-to-deploy solution with a seamless user interface and a helpful support team
What is most valuable?
The usability of the solution is its best feature. The product has a great UI. The UI is seamless and easier to navigate compared to other firewalls. The reporting and logging are good too. Additionally, Fortinet Security Fabric is another great feature.
What needs improvement?
Being a great product, some changes in the pricing would make it a great choice for even more organizations.
For how long have I used the solution?
I have been using the solution for two to three years.
What do I think about the stability of the solution?
I rate the tool’s stability a nine out of ten.
What do I think about the scalability of the solution?
Currently, we have around ten customers. Our customers are mostly medium-sized businesses. We also have small and enterprise-level customers.
I rate the tool’s scalability a nine out of ten. FortiGate's VDOM is a great feature for scalability.
How are customer service and support?
Support is good. A local organization provides us with first-level support. I have raised a few cases with them.
How would you rate customer service and support?
Positive
How was the initial setup?
I rate the ease of setup a nine out of ten. Most organizations like to have everything deployed within the premises. The initial setup can be done within a few hours if the planning is done beforehand. The policies and other requirements are added gradually.
What's my experience with pricing, setup cost, and licensing?
In our country, pricing is very important. The product is not cheap. Although companies do invest in one-time setup, retaining license renewal is not the same for every organization. I rate the pricing a five out of ten. Support should be purchased as per various levels and other licenses for security features, like Application Control and Web Filtering, should also be purchased.
What other advice do I have?
Overall, it is a great technology to use. It is imperative to train employees to get the best out of the product and robust implementation. FortiGate has a great learning platform and commendable documentation for that which should be utilized. Overall, I rate the solution a nine out of ten.