We deploy the FortiGate Next Generation Firewall (NGFW) mainly in education, with retail, big retails, and other industries such as manufacturing, agriculture, and some banking.
Fortinet FortiGate (BYOL) Next-Generation Firewall
Fortinet Inc.External reviews
External reviews are not included in the AWS star rating for the product.
Next-gen firewall strengthens security focus and offers valuable features while opportunities for application identification improvements remain
What is our primary use case?
What is most valuable?
Some of the best features with the FortiGate Next Generation Firewall (NGFW) particularly are its security focus, the easy to configure IPS, the Layer 7 capabilities, and the easy way to configure different VDOMs in each equipment so we can separate the different features or the different sites that the client may use in one data center.
The application control feature has helped manage the network traffic with filtering and antivirus capabilities. When we use it in SD-WAN solutions, we can apply in a unified and easy way the different profiles for each branch, and we can also have one profile for the hub if they have a data center with some servers connecting to the FortiGate. We can have different profiles, and it helps us to detect easily any threat that we may have in the network and control the outbound traffic to the internet, restricting those applications or those web services that the final users don't need to have access to.
The FortiGate Next Generation Firewall (NGFW)'s anti-malware protection is very effective, as we have demonstrated through our work with this feature.
The FortiGate's analytic tools have provided insights into network security events by implementing the IOC license, Indicator of Compromise, in some customers, which has been very helpful because it demonstrates that we can identify the threats more easily or the difference in the way that the customers use the network. We can identify the possible behavior of the customers on the network and can identify the possible threats and isolate that customer if we receive any threat for the network or the company.
The web filtering has also helped for maintaining network security because we have been implementing some filters in customers so they don't have access to potential sites that can make a threat to our network, for example, to access peer-to-peer networks or any other sites that are not allowed in the company.
What needs improvement?
The FortiGate Next Generation Firewall (NGFW) could be improved in application control if they can have a bigger baseline of applications that they can identify, because this is something that is always growing. I know that Fortinet with the team is updating this database, but it's something that grows at a pace that is very difficult sometimes to keep up. This applies to all vendors, not only Fortinet.
How are customer service and support?
I would rate their support for the FortiGate Next Generation Firewall (NGFW) on a scale of one to ten as 7.5.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
The pricing for the FortiGate Next Generation Firewall (NGFW) is fair.
What other advice do I have?
My company has a business relationship with Fortinet as we are both resellers and we also use the technology. If they had any questions regarding my feedback on the FortiGate solution, not the NGFW, but the FortiGate, it would be okay for them to contact me in that regard. I rate the FortiGate Next Generation Firewall (NGFW) 8.5 out of 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
User-friendly features boost network security and threat prevention
What is our primary use case?
We put FortiGate Next Generation Firewall (NGFW) after the ISP; we use the internet, and before we put our server through the internet, we put FortiGate Next Generation Firewall (NGFW) as a firewall in our internal network.
We follow ISO 27001, which includes web filtering, spam, and IPS functionality.
What is most valuable?
We sometimes face challenges if we have new server configurations and need to consider compatibility with FortiGate.
We hope that FortiGate uses AI to carefully identify something abnormal, and we believe that will be helpful.
The multi-threat protection feature helps us secure our organization.
What needs improvement?
We understand that FortiGate cannot be standalone without others, such as FortiManager, so for small businesses, if FortiGate can provide something similar to FortiManager, it will be better.
For how long have I used the solution?
I have been using FortiGate Next Generation Firewall (NGFW) for about nine years.
What do I think about the stability of the solution?
I would rate the stability of FortiGate Next Generation Firewall (NGFW) as a nine.
What do I think about the scalability of the solution?
I would rate the scalability as a nine also.
How are customer service and support?
I would rate the technical support as a seven.
How was the initial setup?
The installation of FortiGate Next Generation Firewall (NGFW) is actually moderate; it depends on the needs, so it's not so easy but it's not so difficult.
The installation requires a couple of days, and actually, it takes about one day because some parameters need to be set, especially if there are a lot of users.
What about the implementation team?
I have a person in charge of that.
What's my experience with pricing, setup cost, and licensing?
From a cost perspective, I think it's quite reasonable, not so cheap, but I think it's quite similar compared to others.
What other advice do I have?
Two people are involved in the maintenance.
We use many FortiGates. We are using the 60F and 100F, which are the newest versions.
Our staff handles maintenance ourselves; we are not using a third-party service.
About 30 people are using this product in our organization.
We are payroll outsourcing consultants, so basically they calculate payroll.
I would recommend FortiGate Next Generation Firewall (NGFW) to others.
I would rate FortiGate Next Generation Firewall (NGFW) in general as an eight.
Which deployment model are you using for this solution?
Deep inspection capabilities require improvement while good GUI and features enhance network performance
How has it helped my organization?
What is most valuable?
What needs improvement?
What other advice do I have?
Implementation improves efficiency and provides greater visibility over issues
What is our primary use case?
What is most valuable?
What needs improvement?
For how long have I used the solution?
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
How are customer service and support?
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
How was the initial setup?
What about the implementation team?
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
What other advice do I have?
Firewall functions have improved security with threat prevention and VPN capabilities
What is our primary use case?
I use the FortiGate firewall for ordinary firewall functions, including SSL inspection, VPN, and site-to-site VPN.
What is most valuable?
The most valuable features of the FortiGate firewall include SSL inspection, VPN functionality, and threat intelligence features for preventing threats. These features are essential and provide significant functionality for our organization.
What needs improvement?
There should be more testing before releasing software since it can be a little buggy sometimes when new features come out after updates.
For how long have I used the solution?
I have been working with the FortiGate firewall for many years.
How are customer service and support?
I am satisfied with Fortinet support. Usually, it is fast and provides advice effectively.
How was the initial setup?
The initial setup of FortiGate was an easy process. It took about three months for a full deployment across the entire organization.
What was our ROI?
The FortiGate firewall provides good value for the money. It usually is cheaper than the competition, contributing to cost savings.
What's my experience with pricing, setup cost, and licensing?
The pricing of the FortiGate firewall is good. It offers cost savings as it is generally cheaper than the competition.
Which other solutions did I evaluate?
Palo Alto is an alternative solution. While it may be better for filtering and category white-listing, especially in areas like banking, it is more expensive than FortiGate.
What other advice do I have?
Overall, I would rate FortiGate an eight out of ten.
For some use cases like banking, Palo Alto may perform better due to its filtering capabilities.
Robust user management and bandwidth control with an easy setup
What is our primary use case?
The company uses FortiGate to offer protection for clients transitioning from MPLS to Internet, ensuring security for this new type of connection. In Brazil, clients typically seek protection, and FortiGate is used to offer such solutions. We start with this new kind of connection, explaining and training clients about the product.
How has it helped my organization?
With the FortiGate solutions, I see a benefit in controlling the bandwidth and managing users' access. It's important for leading the market and helping IT managers use the solution.
What is most valuable?
The common valuable feature for FortiGate is its UTM functionality, which includes various features under a license that is commonly implemented. FortiGate is widely used across fifty percent of the solutions in Brazil, making it a prevalent choice for many clients. It's beneficial because it allows the orchestration of networks with multiple vendors like Huawei, Cisco, and Juniper.
What needs improvement?
Improvements could be made when companies expand and need better equipment and more licenses. Additionally, a way to upgrade equipment when increasing Internet bandwidth is necessary. Companies often have to quickly close negotiations due to exchange rate changes affecting budgets.
For how long have I used the solution?
I have had about five years of experience with FortiGate.
How are customer service and support?
FortiGate offers good support, especially for telcos that have engineers inside the SOC to provide solutions to problems.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, I worked with FortiGate. Now, I am studying to use Huawei. My current company has various solutions, though their firewall is not as developed. FortiGate is known for its firewall solutions, however, with Huawei, it’s a hard work to establish the offering.
How was the initial setup?
The initial setup for FortiGate is straightforward and easy. The company frequently conducts meetings to present their solutions in Brazil, helping to streamline the process.
What was our ROI?
Using FortiGate has enabled us to increase security, control user access, manage bandwidth, and enhance the ability to provide a variety of operations solutions to clients.
What's my experience with pricing, setup cost, and licensing?
We work with a price list that changes every three or six months, however, we purchase in dollars. The exchange rate between the local currency and dollars affects the budget of our clients, so we need to quickly close negotiations.
Which other solutions did I evaluate?
The clients in Brazil often use Fortinet, given its familiarity and integration with existing networks comprising vendors such as Huawei, Cisco, and sometimes Juniper.
What other advice do I have?
It’s crucial to understand the client’s necessity first and implement only the solutions needed initially, expanding later with more solutions as required.
I'd rate the solution nine out of ten.
Enhancing network protection with advanced firewall and VPN features
What is our primary use case?
We use the FortiGate Next Generation Firewall for our customers. We mainly utilize firewall and VPN features.
How has it helped my organization?
The solution has helped us protect our customers' networks effectively due to its firewall and VPN capabilities.
What is most valuable?
The firewall and VPN features are the most valuable in protecting our customers' networks. The stability of the product is also appreciated.
What needs improvement?
I would like to see improvements in the IPS/IDS feature to enhance protection against attacks from attackers, including ransomware protection.
For how long have I used the solution?
I have been using FortiGate Next Generation Firewall for about five years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
We don't need scalability because our customers are small companies.
How are customer service and support?
We do not use FortiGate support directly; we must use distributor support.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
The pricing of FortiGate Next Generation Firewall is competitive. The licensing cost is approximately thirteen thousand.
Which other solutions did I evaluate?
We evaluate Palo Alto against FortiGate, and would be considering it if the price is lower.
What other advice do I have?
I would rate FortiGate Next Generation Firewall an eight out of ten. I would like to see AI capabilities in the future.
I'd rate the solution eight out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Reliable with enhanced threat detection with effective content filtering
What is our primary use case?
We are using the FortiGate Next Generation Firewall, and we are also providing this solution to our customers.
How has it helped my organization?
Customer is investing in this solution. We have observed a reduction in order value costs, approximately one lakh rupees per order, which contributes to reducing overall security costs.
What is most valuable?
In our territory, the most usable features include WAP content filtering, which is more utilized than IDS, sandbox license, and multiple internet connectivity. These are the primary features we are offering as a solution.
FortiGate's threat detection capability is excellent. Compared to other solutions, FortiGuard Lab has a very high capacity to detect malware and malicious content.
What needs improvement?
I would like to see improvements in some of the hard drive features on FortiGate so that we can generate reporting within a single box.
For how long have I used the solution?
We have been working with FortiGate Next Generation Firewall for the last ten years.
What do I think about the stability of the solution?
It's reliable and works well within our needs.
What do I think about the scalability of the solution?
FortiGate is scalable. That said, you must change the hardware to scale in capacity.
How are customer service and support?
Technical support has improved over the last two or three years, as Fortinet now operates 24/7 support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have also worked with SonicWall. Compared to SonicWall, FortiGate allows us to make a DNS server, which SonicWall cannot do. SonicWall offers the advantage of providing a free reporting solution.
What's my experience with pricing, setup cost, and licensing?
The price is very aggressive in India as India is a rapidly growing market, the original equipment manufacturer offers competitive pricing.
Which other solutions did I evaluate?
We have evaluated other solutions like SonicWall and Sophos.
What other advice do I have?
For very small companies, with five to ten users and where cost is a concern, I would not recommend going with FortiGate.
If only cost is a concern, then it would not be recommended. It is a little bit expensive - the entry-level model is the FZ FortiGate. At the same time, Sophos XZ 86 is an entry-level model, which is more suitable for very small networks.
I'd rate the solution eight out of ten.
Procures intelligence about the threats and incorporate the mitigation and protection against those threats
What is our primary use case?
Conventionally, the solution is used for perimeter security. Whenever we find our organization's customer without an existing firewall, we use FortiGate Next Generation Firewall both for perimeter security as a firewall and as a VPN appliance to allow work-from-home employees at the VPN end. In the aforementioned instance, our company also uses the solution to connect different branches.
If our organization is establishing the network for a company with different branches spread geographically, we will use the VPN in IP set and FortiGate. The solution is highly flexible and is available at a cost-effective price.
How has it helped my organization?
When using FortiGate Next Generation Firewall, availing the FortiGuard subscription is very important due to the vast threat intelligence with an international network.
Using the aforementioned network, FortiGate has been able to procure intelligence about the threats and incorporate the mitigation and protection against those threats in FortiGuard. So when you have FortiGuard integrated with the firewall, you have a robust perimeter solution to protect against malware.
What needs improvement?
The pricing of the solution should be more affordable.
For how long have I used the solution?
I have been working with FortiGate Next Generation Firewall for seven years.
What do I think about the stability of the solution?
FortiGate Next Generation Firewall has excellent stability. Fortinet is a top-tier IT security infrastructure company.
What do I think about the scalability of the solution?
I would rate the scalability a nine out of ten. The solution exhibits impressive stability. Once the solution is installed, it's used 24/7.
How are customer service and support?
We never had to rely on or communicate much with the tech support. The free resources, documentation, training, and community feedback have been enough to resolve 99% of our company's issues with the product. In our organization, we directly interacted with the support team once or twice and had a positive experience. I would rate the tech support eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used Cisco previously, but it was too expensive for our company. FortiGate Next-Generation Firewall was available at a better price and performance; it was a better fit for our company as a networking vendor.
How was the initial setup?
I would rate the initial setup an eight out of ten. Our company deals with only the on-premise version of FortiGate Next Generation Firewall. It took about half a day in our organization to deploy the solution.
Our company has several firewall projects. When our organization identifies a company that needs a firewall but doesn't have one, we contact them. Our company strongly advises potential customers to adopt a firewall, and we provide reasons why the company shouldn't operate without a firewall today, we try to sell them the FortiGate Next Generation Firewall and FortiGuard solutions.
If the potential customer doesn't have access points or the latest switches, our company tries to sell that as well in the form of an integrated solution.
What about the implementation team?
Our company prefers to program solutions as much as possible in-house before approaching the customers.
What was our ROI?
FortiGate Next Generation Firewall has a very high ROI. A customer can realize nearly 100% ROI when it is used along with FortiGuard to establish a robust perimeter firewall based on an international vendor with a global-level threat intelligence network.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing a seven out of ten. There are penalties if you don't renew the FortiGuard subscription, and I think the vendor should've refrained from imposing such penalties. If a customer fails to renew for a year, there shouldn't be any penalties on Fortinet solutions, the vendor should eradicate such policies.
Which other solutions did I evaluate?
We evaluated Palo Alto, but we still chose Fortinet because, as per our company's evaluation, Palo Alto doesn't offer switches or access points. Before adopting FortiGate Next Generation Firewall, we also concluded that Fortinet offered everything for networking infrastructure, including switches, access points, antivirus, and firewalls.
What other advice do I have?
FortiGate has end-to-end solutions, they have switches, access points, and a native antivirus and threat management solution. When you onboard FortiGate Next Generation Firewall, you choose a vendor that covers every aspect of the IT infrastructure.
So, if you avail yourself of other products from the same vendor later on, it makes the management processes easier, as the command interface is similar across all the products from Fortinet, including switches, access points, and firewalls. The aforementioned benefit removes the need for training your team when a new solution is onboarded in the organization.
I would advise others to do a proper assessment in terms of the sizing before onboarding FortiGate Next Generation Firewall. Before adopting the solution, one should know how many users need access to the Internet so that the firewall can be sized or scaled ideally.
A sizing chart is available online to assist users in procuring the correct firewall size. FortiGate Next Generation Firewall offers comprehensive reports on user activity; potential customers should also analyze the reporting aspect before choosing the solution.
FortiGate Next Generation Firewall handles new and latest security threats satisfyingly. FortiGuard has some AI influence in its threat intelligence features in its international network. I would overall rate FortiGate Next Generation Firewall an eight out of ten.
Which deployment model are you using for this solution?
Reliable and has a user-friendly interface
What is our primary use case?
We use the solution as a firewall device.
What is most valuable?
The solution is very stable and reliable in terms of security management. The solution has a user-friendly interface.
What needs improvement?
The solution’s pricing is high.
For how long have I used the solution?
I have been using FortiGate Next Generation Firewall for four to five years.
What do I think about the scalability of the solution?
The solution is used in an enterprise company.
How was the initial setup?
The solution's deployment was very simple and took less than one day.
What's my experience with pricing, setup cost, and licensing?
Although the solution's pricing is high, compared with other products, it may be cheap. We pay around 1,000 for the solution per year.
What other advice do I have?
The solution is worth the price we paid for it. It was pretty easy to integrate the solution with other tools for security. I would recommend the solution to other users.
Overall, I rate the solution an eight out of ten.