We use the solution for reporting, including ad hoc reporting. The source is our own IDT Universal, an alarm product. We are a PR gate responsible for revenue accounting for different addresses. Customers mainly receive reports.

There are many valuable features. First, we can create ad hoc reports on a priority basis and deliver them to users quickly. The source is you can write a free end screen. Secondly, We can create reports with dynamic input controls, which is handy for showing data trends to users. Lastly, the sections and breaks features are handly and can merge multiple data providers.

The solution is pushing too much into the cloud, which is difficult. Reporting is powerful but could be more dynamic, like in Tableau or other front-end tools.

Visualization could be strengthened.

I have been using the SAP BusinessObjects Business Intelligence Platform for over ten years. We are using v4.2 of the solution.

The product is stable. No product comes close to the SAP BusinessObjects Business Intelligence Platform. It is both user-friendly and easy to build for end users. It has good features, but the visualization part is entirely redundant. The visualization capabilities are not as good as Tableau's. We are using Tableau for visualization.

We have managed 500 users and five administrators, and scalability has not been a problem. I haven’t faced any issues in adding new users.

The free version has a time limitation, even for version 4.2. After a certain period, the first level of technical support is no longer available. The full version of the platform does not have this limitation. When you ask them any questions, they do reply, of course. However, they often come up with additional suggestions, such as "Why don't you buy this?" or "Why don't you do that?”. Every time they have a marketing pitch, it makes it more detachable.

Neutral

The initial setup is straightforward. I have been using it since 2005. I have migrated from Duo 6.5 to XAR2, then to 3.1, and finally to 4.5 and 4.2. The deployment has never been that difficult. The migration is still easier in 4.2 and 4.3 than in previous versions. In earlier versions, you have the same folders and structures. However, this limitation is no longer there when migrating from 4.2 to 4.3.

The solution’s pricing is very high.

The features are pretty good, but there are also problems. The security rights can be confusing because security rights are universal.

Overall, I rate the solution a seven out of ten.

In my company, the solution is used when I get involved in scenarios to get more insight into the analytics part before presenting different options to the company's CEO, because of which I stress over those scenarios related to externalities.

I can create and manipulate scenarios, which has helped me a lot because before we started with SAP BusinessObjects Business Intelligence Platform, I worked on Excel documents. Excel documents used to get modified by a lot of people in our company, so no one could follow all the patterns when working on the Excel sheet. Within SAP BusinessObjects Business Intelligence Platform, I have been able to follow a path and know who or why modifications were done.

The most valuable feature of the solution stems from the fact that none of the users can modify a status if I don't allow it.

The financial area in the solution has certain shortcomings that need improvement. The solution's financial area needs to improve because a lot of the segment reports have been working with the finance part, so a lot of projects can be done now that our company couldn't do in the past.

Sometimes, there is a possibility that our company has to share some files with certain external users, and we find it hard to provide them with all the information that they want even after using SAP BusinessObjects Business Intelligence Platform. The aforementioned area can be considered for improvement.

The machine learning part in the solution is an area of concern that should be considered for improvement.

I have been using SAP BusinessObjects Business Intelligence Platform for three months. I don't remember the version of the solution.

Stability-wise, I rate the solution a nine out of ten.

Scalability-wise, I rate the solution an eight out of ten.

I don't use the technical support provided for the solution since I prefer to use the web or the internet to search for information related to the product.

I have programming experience, and now I work on business intelligence tools like Power BI and Tableau.

The initial setup of SAP BusinessObjects Business Intelligence Platform was easy since the solution is user-friendly.

The solution is deployed on-premises.

Based on my ability to understand the information related to the solution, it does help in providing me with a higher profit. I cannot be exactly sure about the ROI since I don't know the price of the solution.

I recommend those planning to buy the solution to try it for a few days.

I rate the overall product a nine out of ten.

We use this SAP solution for designing reports. This is a purely analytic application for designing reports to cater to higher management and specific business use cases.

There are features within Business Objects that can be leveraged to scale out, and scale up. All SAP products are scalable these days. 

Some configurations related to business objects are a little tricky. Integrations with things like Active Directory and LDAP tend to be a little complex. There's not enough documentation available on the net. 

We've been using this solution for almost 10 years. 

Stability can be affected by configurations related to business objects which tend to be somewhat complex. It's not a very widely used product and that in itself is a problem.

The solution is scalable. There are features that can be leveraged to scale. 

The customer support is pretty good. 

The installation can take anywhere from three to five days. The solution has installers that are directly available for download from the SAP download center. There are certain prerequisites that have to be carried out on the server. The host has to be prepared, there's a runtime environment and a database that needs to be pre-installed. We use two to three admin people per deployment. 

The ROI depends on whether there's a significant volume. If there's not enough volume there might not be a return. 

The SAP model for licensing is quite complex and they generally don't deal with service providers.

There are mixed reviews on this product from our customers. You won't find as many companies use it as you'd find with HANA. It's not widely used. 

I rate this solution seven out of 10. 

We primarily use the solution for business intelligence as more people ask for that.

We're a financial business, and this has helped us make important decisions. 

This is the easiest way to gather information and have everything together. We have manipulated the information effectively in the way we want. 

It is a stable product.

The solution can scale. 

The platform should be a bit more user-friendly. There should be an easier way to use the solution.

I've used the solution for about a year. I have not used it for that long just yet.

I'd rate stability ten out of ten.

The scalability is good. I'd rate scalability eight out of ten. 

We have around 50 users using the solution at this time. 

Likely, we will increase usage in the future. 

I've never contacted technical support. I do not know how helpful or responsive they are in general. 

I was not part of the process of selection.

I'm not sure about the initial setup. I wasn't a part of the deployment process. 

I am not familiar with the pricing of the solution. 

We have used the latest version of the solution. However, I don't know the exact version number. 

New users need to understand a bit about business intelligence in order to prove the usefulness of the solution. You also need to have an idea of what you'd like to get out of the solution, and that should be decided at the outset.

I'd rate the solution ten out of ten. 

The primary use case for BusinessObjects today is for comprehensive Business Intelligence reporting. Most organizations using BusinessObjects today primarily use Web Intelligence or Crystal Reports or both for critical enterprise reporting and ad-hoc query and analysis. 

We managed multiple BO deployments for multiple organizations, from the local and federal government to healthcare providers and from insurance to manufacturing. 

In all these organizations, timely and accurate reporting is essential, and BusinessObjects is solid, reliable, and versatile. You can produce professional drillable formatted reports quickly and either interact with them or publish and distribute them in commodity formats like PDF and Excel.

They've made it more efficient and able to respond to both report and ad-hoc requests in a timely fashion.

The world still runs on reports. Reports are needed for financial statements, compliance, auditing, and dozens of other areas.

BusinessObjects has proven to be a report engine powerhouse where we can quickly create these reports and get them to the right destination in the right format.

The speed of turning around report requests has really had the most impact on the organizations we manage.

The semantic layer or BusinessObjects universe behind the Web Intelligence report provides the ability to create contexts and calculations that can be easily shared across multiple reports.

The ability to merge dimensions in a report is great.

The new features in BI 4.3 that allow you to use a Web Intelligence report as a data source have helped to create "master" reports that can be delivered to casual users, who can then create their own derived reports from this "master" report.

Shared Elements allow commonly used charts, tables, and graphs to be saved and re-used in other reports.

We would like to see the semantic layer opened up to other popular BI tools like Tableau and PowerBI. This integration makes a lot of sense for most organizations.

We would also like to see a native version of BusinessObjects and Web Intelligence created for the cloud.

It would be nice to see some native integration with Artificial Intelligence (AI) tools and capabilities to really take Web Intelligence to the next level of Business Intelligence. This could be integrated with existing popular AI tools instead of new development.

I have been using BusinessObjects almost as long as the product has existed - 30 years, believe it or not. The most current version BI 4.3 has been out for just over 18 months and is currently at Service Pack 4 (SP4) which was released in December 2023.

The stability is very good. After 30+ years of development, this is a very solid platform.

BusinessObjects scales all the way from one or two users to global enterprises with hundreds of thousands of users.

Technical support is not bad. Sometimes the responsiveness could be better. Once someone is assigned to the call, it is handled well.

Neutral

The setup is straightforward after you have done it at least once. You would need some hand-holding the first time.

We are the vendor team that helps with implementation.

We saw an ROI within six to 12 months.