HelpNow Agentic AI Platform Professional Service

Bespin Global offers a variety of technology services leveraging generative AI.

The service leverages the latest AI technologies, including Amazon Bedrock, to support the entire process of planning, developing, and implementing industry-specific AI agents optimized for your business environment. This allows you to build AI agents tailored to a variety of use cases, including business process automation, customer support, and internal knowledge retrieval, all within AWS's secure and scalable environment.

By leveraging Amazon Bedrock and various LLMs, Bespin Global leverages the HelpNow Agentic AI Platform to configure multi-agents, orchestrate agent workflows, and implement AI agents optimized for each field. Furthermore, with a flexible architecture designed for post-deployment operation and scalability, and designed in compliance with AWS best practices, Bespin Global provides AI agents that can be reliably used over the long term.

Key Features Building Customized AI Agents for Work Efficiency Based on our experience from numerous generative AI projects, Bespin Global supports a wide range of use cases, including conversational agents, document analysis, enterprise system integration, and external service integration.

Leveraging the HelpNow Agentic AI Platform, you can configure advanced multi-agent systems. Multiple AI agents with diverse roles collaborate(orchestrate) to execute a series of business processes, enabling automation of complex tasks.

Service Scalability By leveraging AWS's serverless architecture, we provide a stable and scalable system that flexibly responds to fluctuating traffic.

Use Cases RAG Agent Implement a conversational agent that comprehensively searches and summarizes internal documents to provide contextually relevant answers. Leveraging Retrieval-Augmented Generation (RAG) technology, we accurately answer even highly specialized domain-specific questions.

Data Analysis Agent Analyze, aggregate, and visualize operational data and metrics based on natural language queries, enabling applications for strategic planning, sales, marketing, and other diverse tasks.

Order Automation Agent Convert incoming phone calls into STT to extract order information and automate order processing by integrating with legacy systems.

Application/Contract Verification Agent Automatically verifies applications and contracts according to rules and regulations defined by HR, finance, and legal departments, and expedites the processing of large volumes of documents.

Market Research Agent Collects and analyzes web data to automatically organize and report on competitor trends, product information, industry news, and more, reducing research time and providing rapid insights.

Learning Support Agent Based on textbooks and other learning materials, this agent provides a personalized learning experience tailored to each student's learning level and needs, and provides teachers with lesson planning ideas.