Sold by: Hexaware Technologies
Deployed on AWS
Our innovative SAAS solution empowers retailers to transform their business with an intelligent solution powered by AWS Bedrock. It analyzes all your product reviews to generate an overall summary highlighting key themes. Business users can also ask any question about reviews through an interactive Q&A section. Simply input your review file and our AI assistant will automatically craft targeted advertisement copy. Additionally, the app identifies customers who rated a product poorly and allows you to send personalized emails to better understand their experience and improve satisfaction. By leveraging AI to understand what your customers really think and intelligently using that knowledge to enhance communications, our single dashboard solution aims to help marketing efforts become more efficient and impactful for your bottom line.
Overview
Gen AI Powered App for retailers to Review Analytics & Tag-Ad generation accelerates e-retail, with an in-depth analysis of customer reviews. Powered by Generative AI, it enables marketers get to the bottom of customer reactions. Use unstructured data from vast e-inventories to generate deep insights on customers, products, and services in minutes.
Boost your sales efforts by decoding customer ratings and reviews. With an intuitive Dashboard, your teams can access tools to deliver brand experience, with customer feedback leading the way. Simplifying the digital landscape, it reels in value from unstructured data and shapes business strategies.
Based on the uploaded reviews, its features let e-commerce retailers-
Generate summary from Reviews- Derive summaries from large volumes of reviews and understand customer sentiment. Discover opportunities for marketing and product upgrades.
Ask Questions for Detailed Insights- Your product/service experts can ask questions for deep insights on customer behavior, trends, emerging brands, and new product specifications.
Create Ad Content for social media platforms- Create targeted ad content for Facebook, Instagram, and Twitter based on reviews and feedback.
Generate Personalized Emails for Reviewers- Generate tailored emails with compelling content to inform, engage, and captivate reviewers, boosting conversions and nurturing customer loyalty.
Highlights
- Analyze product reviews and generate an overall summary of all reviews. The SME can also ask queries in a Q&A section to get insights from the reviews.
- Generate customized ad content and marketing materials to promote products on social media.
- Send personalized email to end customer based on product rating for customer retention.
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Silver | Silver-limited plan supports 10 Million Tokens and 15000 Reviews. | $100.00 |
Dimensions summary
This listing offers one contract plan, called Silver (Users). You buy it as a fixed commitment rather than paying per hour or by actual usage. The plan sets usage caps: it supports up to 10 Million Tokens and 15,000 Reviews. Tokens measure the volume of text the generative AI processes for tasks like review analytics and tag or ad generation. Reviews cap how many customer reviews you can analyze. Since only this one option exists, pricing does not scale across tiers; you work within these fixed limits for the contract term.
Top-of-mind questions for buyers
A token is a small chunk of text the generative AI reads or writes. Words, punctuation, and spaces each convert into tokens as the model processes review analytics and generates tags or ads. Longer reviews and richer generated output consume more tokens. Your plan caps token processing at 10 Million alongside a 15,000-review limit.
Both limits apply independently within the same contract. Whichever cap you reach first governs your remaining usage. Analyzing 15,000 reviews may still leave token headroom, or heavy token use per review may exhaust tokens before you reach 15,000 reviews. Contact the vendor about options once either cap is met.
You buy the Silver (Users) plan as a fixed contract commitment, not pay-as-you-go. Charges do not meter by hour or by each token processed. Instead, you pay for the contract term and work within the set caps of 10 Million Tokens and 15,000 Reviews.
hexaware.com
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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