Sold by: Deloitte
Take your customer and field service to the next level while controlling operating costs. Resolve issues quickly and delight customers with AI-powered self-service. Set your agents up for success with real-time information to boost their productivity with SN. Modernize, optimize, and automate your customer service processes
Overview
Equip you organization with AI to improve deflection, foster productivity, and streamline processes. Automation lets you manage complexity while growing with scale to achieve business objectives. Customer workflows are based on a single system of action making you data more manageable and valuable. Creating a one-stop-shop for your critical capabilities such as: Self-Service, Workforce Optimization, Now Assist, Virtual Agent, Guided Decisions, Knowledge Management, Engagement Messenger, Case Management, Field Service Management, Service Management for Issue Resolution and much more!
Product pricing is subject to a minimum of all Deloitte IL ServiceNow products ordered in total of $120,000.
Note: the prices mentioned below are list prices for the ServiceNow software only. They do not include pricing for AWS hardware. For discounted pricing and private offers please contact us at mitin@deloitte.co.il .
Our proposal does not represent a binding offer of services or agreement and is being made subject to Deloitte Consulting and Technologies LTD completes to its satisfaction its standard engagement and client acceptance procedures and independence checks with respect to this proposed engagement. Certain services may not be available to attest clients under the rules and regulations of public accounting.
Highlights
- Significantly improve the way IT provides customer and field service Simplify with one platform Automate lifecycles Reduce service costs
- For discounted pricing and private offers please contact us at mitin@deloitte.co.il
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Fulfiller User | Customer Service Management Standard | $1,500.00 |
Fulfiller User | Customer Service Management Professional | $2,700.00 |
Fulfiller User | Customer Service Management Enterprise | $3,900.00 |
Fulfiller User | Field Service Management Standard | $1,200.00 |
Fulfiller User | Field Service Management Professional | $2,100.00 |
Fulfiller User | Field Service Management Enterprise | $3,300.00 |
Contractor User | Field Service Management Contractor User | $420.00 |
Transaction Pack | Virtual Agent FSM Conversation Transaction Pack | $25,000.00 |
Fulfiller User | EAM Field Service Technician | $420.00 |
Fulfiller User | Public Sector Digital Services Standard | $2,400.00 |
Vendor refund policy
We do not currently offer refunds
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Note our proposal does not represent a binding offer of services or agreement and is being made subject to the conditions that Deloitte Consulting and Technologies LTD and the Client organization subsequently reach and enter into a mutually acceptable definitive written agreement for the proposed services and Deloitte Consulting and Technologies LTD completes to its satisfaction its standard engagement and client acceptance procedures and independence checks with respect to this proposed engagement. Certain services may not be available to attest clients under the rules and regulations of public accounting.
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