MENLO SECURE INTERNET with Premium Support

What do you like best about the product?

The Menlo Security product delivers exactly what is required by our organisation. Browser Isolation with it's fully flexible options is a key security tool, with a simple intuitive platform that is easy to use. Its end user impact is minimal, running quietly in the background with minimal impact on performance. Our users are often unaware that it handles all their web browsing. The management console is straightforward to use, with an easy to configure policy system. Implementation and Integration was straightforward. Any issues are handled quickly by Menlo Support, delivering solutions in no time at all. Being an administrator of the product, and using it everyday, I can say that overall, Menlo Security is a leading web isolation/security solution.

What do you dislike about the product?

Occasional issues with browser isolation affecting website/application functionality

What problems is the product solving and how is that benefiting you?

Reducing Risk to the organisation via different methods - Browser Isolation, DLP, Threat Mitigation etc

What do you like best about the product?

What I like most about Menlo Security is how easy it is to administer and how transparent it is to the end users. From an admin perspective, the management console is straightforward and intuitive, which makes it easy to roll out policies, monitor activity, and make changes without unnecessary complexity. Day-to-day operations don’t require constant tuning, which saves a lot of time for our security team.

On the user side, Menlo runs quietly in the background. Most employees don’t even notice that their browser traffic is being protected because there’s no noticeable impact on performance or browsing experience. This balance—strong security without disrupting productivity—is what really sets Menlo apart for us.

What do you dislike about the product?

There isn’t much to dislike overall, but if I had to point something out, it would be the initial setup and fine-tuning, especially around regional routing and localization. For organizations outside major regions, some websites may behave slightly differently at first due to cloud egress locations. It’s not a deal-breaker, but it does require some coordination during onboarding.

That said, Menlo’s support team has been responsive and helpful whenever we’ve raised concerns, and once everything is properly configured, the platform runs very smoothly with minimal ongoing issues.

What problems is the product solving and how is that benefiting you?

Menlo Security addresses the risk of users unknowingly accessing dangerous or malicious websites. No matter how strong user awareness training is, there will always be cases where someone clicks a suspicious link or visits an unsafe site. With Menlo’s browser isolation and cloud-based protection, those threats are contained before they can ever reach the endpoint or our internal network.

The biggest benefit for me as an administrator is the confidence it provides. I have peace of mind knowing that even if users make mistakes while browsing, the organization remains secure. This allows us to focus less on reacting to web-based incidents and more on improving our overall security posture, while users can work freely without feeling restricted.

What do you like best about the product?

Simplicity and the added features they are incorporating into the platform.

What do you dislike about the product?

I believe the DLP solution could improve, but its not my primary use case.

What problems is the product solving and how is that benefiting you?

It is allowing us to isolate and control web filtering, and explicitly allow the bank to control downloads/uploads to sites.

What do you like best about the product?

The browser isolation functionality and private accessfunctionality.

What do you dislike about the product?

Not enough spent on development of new functionality.

What problems is the product solving and how is that benefiting you?

Allowing contractors access to internal tools with DLP oversight and functionality. Also sending uncategorized traffic to browser isolation.

What do you like best about the product?

The Customer Support Team based in Singapore is excellent; they always respond very promptly whenever we encounter any issues. I also find the Browser Isolation feature to be very effective.

What do you dislike about the product?

Occasionally, the Browser Isolation feature can create problems for users, such as rendering issues in the browser or difficulties logging in, which can be inconvenient. Nevertheless, these inconveniences are not significant and do not pose a major problem.

What problems is the product solving and how is that benefiting you?

This tool benefits our organization by offering Browser Isolation, allowing users to access websites in a Secure Isolated Mode. Additionally, when conducting investigations, the logs are valuable for tracking user history.