Comviva NGAGE: AI-Powered Omnichannel CPaaS and Network API Platform

Comviva NGAGE is a next-generation CPaaS and Network API platform designed to help enterprises build seamless, scalable, and secure customer interactions. It enables businesses to integrate multiple channels—SMS, Email, Voice, WhatsApp, RCS, Push Notifications. The NGAGE Network channel brings 19 CAMARA APIs under 9 API families.

Key Features & Benefits:

• AI-Powered Automation – Leverage Generative AI and NLP for smart chatbots, conversational AI, and customer journey orchestration.
• Omnichannel Communication – Unified platform to manage messaging across multiple channels – SMS, Email, Voice, WhatsApp, RCS, and more
• Seamless network integration with support across HTTP (XML, JSON), HTTP/2, Diameter interfaces, and across Telco IT ecosystem.
• Standards compliant with 3GPP Rel 16 and GSMA Open Gateway CAMARA certification for our Network API suite
• Aggregate or get aggregated for regional and global use cases.
• Scalable & Developer-Friendly – 130+ APIs, SDKs, and pre-built integrations for seamless deployment across diverse enterprise environments.
• Real-Time Analytics & Monitoring – Intuitive dashboards, campaign performance tracking, and actionable insights for optimizing engagement.

Why Choose Comviva NGAGE?

• Trusted by leading global enterprises and telecom operators
• Highly flexible white-label platform for branding and customization
• AI-driven automation for reduced costs and enhanced efficiency
• Seamless integration with CRMs, ERPs, and customer service platforms
• Faster GTM: Launch communication solution in hours, not months in future ready cloud-native architecture designed for flexibility and growth
• Accelerates ROI with flexible options: Take advantage of pay as you go model that reduces cost by 25%-75%, supports scalable flexibility and promotes sustainable growth.
• Next-gen platform: Empowers telcos to monetize communication capabilities, providing flexibility to launch and expand channels as needed with cloud native architecture.
• Plug and play connectivity: Enable seamless telco integration and a unified platform for delivering global service to enterprise customers.
• Enterprise Grade Security: Leverage AWS’s robust security infrastructure, designed to safeguard data with industry leading standards.