Sold by: BizCloud Experts
BizCloud MSP – Enterprise Plus Plan is the most advanced managed services offering from BizCloud Experts, designed for mission- and business-critical AWS environments. It provides 24/7 expert support with industry-leading <15-minute response SLAs, proactive governance, on-demand reviews, and advanced automation. Customers also gain higher AWS service discounts, multiple training licenses with on-demand AWS expert sessions, and deep technical account management tailored to their workloads and applications.
Overview
BizCloud MSP – Enterprise Plus Plan
Mission-Critical Cloud Management Without Compromise
The Enterprise Plus Plan by BizCloud Experts is purpose-built for enterprises operating highly complex or business-critical workloads on AWS. With the strongest combination of governance, support, automation, and training, this plan ensures organizations achieve maximum resilience, performance, and value from AWS.
Customers receive 24/7 technical support with the fastest SLAs, including <15-minute response time for mission-critical workloads. On-demand Well-Architected and AI strategy reviews, quarterly disaster recovery assessments, and monthly cost and security recommendations provide a continuous cycle of improvement.
In addition, organizations benefit from higher AWS service discounts, 4 free AWS Skill Builder licenses, additional discounted licenses, and on-demand training sessions by AWS experts. A designated Technical Account Manager (TAM) delivers personalized consultative guidance specific to your applications and use-cases, supported by BizCloud’s FinOps tools and custom dashboards for deep cost and usage visibility.
Enterprise Plus goes beyond support with advanced managed services including infrastructure deployment, CI/CD setup, SSO provisioning, automated backups, cloud governance, cost optimization management, and ongoing security operations—giving enterprises complete confidence in their AWS operations.
Key Features
- Pricing: Minimum spend of $15,000 OR 10% of monthly AWS charges
- AWS Training / Skill Builder: 4 free Skill Builder subscriptions, 30% discount on next 5 licenses, and on-demand training sessions by AWS experts
- Enhanced Technical Support: 24/7 phone, web, and chat access to Cloud Support Engineers
- Case Severity / Response Times: - General guidance: < 24 hours - System impaired: < 12 hours - Production system impaired: < 4 hours - Production system down: < 1 hour - Business-critical system down: < 15 minutes
- Cost Recommendations: Monthly cost optimization recommendations
- Security Recommendations: Monthly security optimization recommendations
- Disaster Recovery Reviews: Quarterly disaster recovery review and recommendations
- Well-Architected Reviews: On-demand
- AI Roadmap Strategy Session with AI Leader: On-demand
- Technical Account Management: Designated TAM to provide consultative architectural and operational guidance aligned to applications and use-cases
- Access to FinOps Tool: Access to BizCloud FinOps tool + custom dashboards for spend visibility by business units/applications
- On-Demand Non-AWS Support: Billed at hourly rate (Offshore $35/hour, Onshore $125/hour)
Highlights
- Enterprise-Grade Pricing Model – Flexible spend-based pricing with enhanced training benefits
- Fastest SLA Support – 24/7 coverage with <15-minute response for mission-critical workloads
- On-Demand Strategic Guidance – Access Well-Architected and AI reviews as needed, plus a designated TAM for personalized consultation
Details
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Deployed on AWS
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Support
Vendor support
Experts from BizCloud Experts are here to guide you through every phase—from your initial consultation to assessment delivery. We combine deep AWS expertise with a structured approach to help you get the most out of your cloud environment—when and where you need it.
For support inquiries, contact us via:
Email: support@bizcloudexperts.com Phone: (214) 206-8976 Contact Us.