Riverbed Aternity is the AI-driven optimization engine for the digital enterprise and the first vendor in the market to provide a truly holistic look at user experience.
Riverbed Aternity also offers a solution to monitor employees digital experience on mobile devices to help the IT proactively identify and resolve issues affecting the full range of mobile apps and devices used by the workforce.
Riverbed Aternity shows you the end user experience on any application or device.
Aternity ensures exceptional employee experience by correlating together device performance and health, a view of application performance as seen by the employee in the context of a business process, and qualitative measures of employee sentiment. Our lightweight agent is deployed the employee device and provides insights into end user issues and automated remediation so IT can identify and resolve them quickly.
Highlights
Optimize Business Critical Apps for Enhanced DEX:
Aternity focuses on every app, regardless of its type with real-time performance assessment to contextualize app usage within business processes, and gauge user sentiment.
IT teams can swiftly address issues and improve DEX.
Optimize app performance, align with business processes, and ensuring employees can work efficiently.
Total Experience:
Aternity covers both employee AND customer experience.
Qualitative AND quantitative measures of user experience.
Measure DEX on laptops, PCs, virtual AND Android & iOS mobile.
Address IT AND business use cases, with our application insights.
Drill down from user device to application transaction with DEX AND APM.
Unify DEM for customers interacting with the website & employees serving them in the contact center, retail branch, etc.
The DEX component of the AI-enabled RVBD Platform: Our open platform streamlines operations, reduces complexity, & enhances service quality while enabling customers to purchase only what they need. Unlike standalone DEX vendors or traditional ITSM platforms, Aternity, the DEX component of the AI-automation driven RVBD Platform, empowers organizations to resolve digital experiences swiftly & optimize costs by applying advanced ML & AI to the broadest range of telemetry across all IT domains.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
You buy these options under a contract, mostly priced per device or user. The Aternity endpoint monitoring licenses come as Enterprise, Essentials, and Mobile options, each covering different device types. An Application Add-On extends endpoint monitoring. Separate network monitoring units apply, with one version for Aternity Enterprise customers and one for those without it. The Intel module covers Thunderbolt and Wi-Fi visibility. Riverbed IQ uses a base unit including 200,000 node executions per month, with an add-on unit for extra executed nodes. Aternity 360 and an all-in-one SaaS bundle round out the choices.
Top-of-mind questions for buyers
What counts as one device for the Aternity Enterprise, Essentials, and Mobile licenses?
Each license covers one device. Enterprise and Essentials each count one Windows, Mac, or Virtual Desktop device. The Mobile license counts one iOS or Android device. You license each physical or virtual device separately, so your total depends on the device count you monitor.
How do Riverbed IQ charges scale as my node executions grow?
The base unit includes 200,000 node executions per month per tenant. If you run more, you add IQ_NODES units, each covering up to 100,000 executed nodes per month per tenant. You stack these add-on units to match your monthly execution volume. Both charges appear on the same contract.
Which network monitoring unit applies to me — the Enterprise or non-Enterprise version?
Both cover the same NPM modules for the Unified Agent and NPM Plus. Choose NPMP-4-ATNY-ENT if you already hold an Aternity Enterprise license. Choose NPMP-4-NOT-ENT if you do not. Your existing Aternity Enterprise status determines which single unit you buy.
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