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    PLATFORM MANAGEMENT SERVICE SAP ECC

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    Access expert support and comprehensive administration for your SAP ECC platform on AWS. Our services are designed to adapt to your requirements, offering the flexibility of an hourly model or the robustness of a comprehensive service. Choose the solution that best fits your business goals.

    Overview

    Our consulting services offer expert and proactive management of your SAP ECC ecosystem running on AWS. Designed to meet your specific requirements, we provide the flexibility of an hourly model or the robustness of a comprehensive, managed service. This service ensures security and SLA (Service Level Agreement) compliance for your SAP ECC environments on AWS.

    • Our team, certified in both AWS and SAP, provides:
    • Operating system administration.
    • Database management for SAP (SAP HANA, Sybase, or SAP-compatible databases).
    • Proactive monitoring of the SAP ECC application.
    • Applying patches and updates.
    • Incident resolution and continuous improvements.

    The modular approach of our services allows for easy scalability, adjusting to your business's demands and specific needs.

    This service package is designed to complement other SAP-related solutions on AWS Marketplace, such as AWS EC2, Amazon RDS for SAP-compatible databases, AWS Support, and AWS high-availability solutions, ensuring a smooth and efficient integration.

    Highlights

    • Proactive Support and Administration on AWS with SAP and AWS Certified Staff: We offer specialized and proactive management of your SAP ECC environment on the AWS cloud, handled by a team with certifications in both platforms.
    • Flexible Models: Our service models adapt completely to your needs. You can opt for the agility and control of an hourly model or the peace of mind of a comprehensive service that covers everything, guaranteeing complete and reliable support.
    • Maximum Availability and Efficiency: We implement proactive monitoring and patch management to ensure operational continuity and strict compliance with SLAs (Service Level Agreements).

    Details

    Delivery method

    Deployed on AWS

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    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Support

    Vendor support

    Support email: info@pyramidconsulting.us 

    Available phones: +57 350 8562573 (Colombia); +1 786 589 9310 (USA); +593 98 343 0262 (Ecuador); +51 964 33 8086 (PerĂş); +1 786 589 9310 (Mexico); +502 23868800 (Guatemala)

    Page: https://pyramidconsulting.co/ 

    Support level: specialized support with a quick response for incident resolution, technical inquiries, and scheduled activities; support according to SLA and escalation with certified consultants.

    Software associated with this service