Digital Accessibility & Quality Management

Crownpeak Digital Accessibility & Quality Management (DQM) is an enterprise platform that helps organizations ensure their digital content is accessible, error-free, brand-compliant, and optimized for search - before it reaches the public. Available as a standalone solution or embedded into any CMS, DQM integrates seamlessly into digital publishing workflows.

What It Does

DQM continuously scans websites and applications to detect:

• Accessibility barriers (WCAG, ADA, Section 508, EAA, and custom policies)
• SEO inefficiencies and structural content issues
• Broken links, misspellings, and editorial errors
• Visual branding and compliance risks

An intuitive dashboard gives teams visibility into digital quality across all pages.

Key Features

• Automated Scanning: Real-time detection using AI and rules-based engines.
• Accessibility Compliance: Supports all major standards with customizable checkpoints.
• Expert Auditor Integration: Human validation and remediation guidance.
• AI Assistant: In-context explanations and prioritized actions.
• Custom Policies: Enforce editorial, branding, and legal consistency.
• Reporting & Benchmarking: Drill-down by region, brand, or business unit.
• DQM Connect: Integrate into CMS workflows for real-time enforcement.

Business Benefits

• Inclusive Experiences - Ensure content is accessible to all users and mitigate compliance risks.
• Faster Time-to-Market - Automate QA and shift checks earlier - reducing manual effort.
• Stronger Brand Control - Enforce consistent voice, tone, and design across markets.
• SEO Growth - Fix SEO-blocking issues and improve search performance - up to 55% organic uplift.
• Operational Efficiency - Reduce rework and improve collaboration with a shared quality hub.
• Scalable Governance - Manage global, multi-language sites with enterprise-level control.

DQM is ideal for:

• Marketing & Content Teams - publishing at speed and scale
• Compliance & Legal - needing defensibility and risk reduction
• SEO & Performance Leaders - improving discoverability
• Digital Owners - managing complex web estates

Why Crownpeak DQM?

• CMS-Agnostic Use - Standalone or integrated with any CMS - including FirstSpirit, AEM, Sitecore, WordPress.
• Cloud-Based Scale - Enterprise-ready, secure, and globally deployable.
• Expertise + Automation - Human and AI-driven validation.
• Actionable Insights - Prioritized, business-aligned recommendations.
• Audit-Ready - Track progress and prove due diligence.

Crownpeak DQM empowers teams to deliver faster, more inclusive, and compliant digital experiences. Whether you're enhancing accessibility, protecting your brand, or driving SEO results, DQM gives you the tools and confidence to raise the quality of your digital presence - at scale.