Sold by: GeekFeed Co.,Ltd.
Provide technical support and skill transfer so that you can construct and operate Amazon Connect in-house. We support the construction of an agile development system and breaking free from vendor lock-in.
Overview
Problems
Do you have issues such as wanting to control your contact center system in-house, or wanting to break free from vendor lock-in and continue agile improvements?
Solutions
This is a hands-on support service for customers. We provide practical skill transfer from basic Amazon Connect features to advanced settings and linkage with AWS-related services. Engineers well-versed in AWS participate as advisors and strongly back up your development team through architecture design reviews, pair programming, and troubleshooting.
Expected Effects
Through in-house development, you realize flexible contact center operations that can quickly respond to changes in business requirements. You can establish an agile development system led by your own company.
Highlights
- Practical skill transfer and technical support by experienced engineers
- Establishment of an agile contact center development and operation system led by your own company
- Breaking free from vendor lock-in and responding quickly to changes in business requirements
Details
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Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Support
Vendor support
Email: alliance@geekfeed.co.jp