Ragic

What do you like best about the product?

Ragic is a wonderful tool for businesses. It can work as an easy, no code solution for many businesses. The no code components are powerful and allow for a wide range of database uses. Ragic has been flexible enough to serve as a CRM, resource management, and laboratory information management system. With no code solutions, we were complemented on the thoroughness of our systems by 3rd party assessors. All of this was easy to implement.

As we've grown, so have our database needs. We've expanded our Ragic development into Javascript, which has allowed us create a very strong and robust system for our laboratory, client management, and resource management. Javascript takes Ragic to new heights with data validations, workflows, and automation. Just when we thought we couldn't do more with Ragic, the world opened up for us with Javascript. Ragic integrates readily with many other platforms through API, which extensively expands its usefulness.

Throughout our 8 year journey, Ragic support has been very helpful. They are responsive and friendly. Ragic support takes each request seriously and we've always felt supported. This sets them apart from other services we've considered in the past.

Overall, Ragic is a sandbox ready for your business and can satisfy many industries with their environment. They are not limited by modules like other platforms. And it's easy to learn! Ragic is our number one platform used in our company and we use it every day.

What do you dislike about the product?

There isn't much to dislike about Ragic. However, there is room for improvement.

Their built-in reporting functions could use more documentation and expanded capabilities. It's served us for years, but as our needs have changed we've required more thorough reports. For example, directly exporting report data into Excel would be very powerful. We've gotten around this by using custom Excel documents with VBA and used Ragic's Mail Merge capabilities to expand our reporting capabilities. Even if their built-in reports are limited, Ragic offers a way for us to report through other tools.

As our database has grown, so has the number of pages. Moving those page between different tab menus is cumbersome. More so, generating reports from data in different tab menus is also a challenge.

What problems is the product solving and how is that benefiting you?

Ragic has allowed us to:

Create a CRM to manage client and project data.
Create a laboratory information management system.
Manage company resources.

We've been able to create a custom solution that is unique and flexible for our niche industry. Our company requires a platform that can manage projects, clients, resources, field data, and lab data. Most companies in our industries use multiple platforms to satisfy these needs, but we are able to have one platform: Ragic. Through Ragic's flexibility, we've been able to create an effective database that is highly competitive to our peers and for a great price. Creating a homemade LIMS set us apart from our competitors and gave us the edge we needed to grow.

What do you like best about the product?

We use the Ragic services on regular basis to collect some data. Very user friendly with absolute amazing customer support - thank you, Jeff!

What do you dislike about the product?

Maybe a bit too complex...but should I dislike it?

What problems is the product solving and how is that benefiting you?

Database-like tasks. Many ways to customize, fast, shared between team members, smooth export to the MS Excel format.

What do you like best about the product?

Simple and easy-to-understand interface, record-changing mailing

What do you dislike about the product?

Jump to the draft first on different pages, it is inconvenient to see other information

What problems is the product solving and how is that benefiting you?

Data and record management comparison

What do you like best about the product?

It's easy to use Ragic between computer & phone,
I can input data when I using the computer,
but when I go outside, I can browse the information what I need on cell phone,
Ragic app is easy to use & good to review.

What do you dislike about the product?

This question is hard to answer,
Honestly, whatever questions I meet,
Ragic can give me resolution.

The biggest problem maybe is Ragic need to pay to unlock all the function?
( But the free version is enough to use. )

What problems is the product solving and how is that benefiting you?

1. Manage customer's information, like email, address, phone and so on.
( It's helpful when I need to use it when I'm not at the office. )
2. Manage all the quotes I gave.

What do you like best about the product?

User Friendliness - Flexibility - Reasonable Pricing - Scalability - High Quality Customer Service - Fast Ticket Support - Honest Efforts for capabilities expansion.

What do you dislike about the product?

Some things are missing on the "Reporting" side of Ragic - yet they are gradually improving.

What problems is the product solving and how is that benefiting you?

Small & medium sized enterprises, were looking for a tool to easily & cost effectively build "systems" that do the job for them - while trying to "slay the dragon" of cost-benefit optimization.