Sold by: VM Pro Support
Deployed on AWS
This product has charges associated with it for providing up to date OS configuration, continuous maintenance, and seller premium support. Built for organizations that require a stable and reliable foundation, this Ubuntu 24.04 image delivers a secure and fully maintained baseline ideal for production environments across enterprise and government.
Overview
This is a repackaged software product wherein additional charges apply for the continuous OS maintenance, security aligned configuration work, and ongoing seller premium support included with this image.
Each instance is built from a clean upstream Ubuntu 24.04 release and includes all current patches and updates at the time of publication. Our process ensures that every image is consistently maintained, validated for reliability, and prepared for immediate use in production. This provides a strong foundation for organizations that need a dependable and ready to deploy baseline without the complexity of building and maintaining their own images.
Enterprises choose the supported tier when they need a stable and secure starting point that keeps pace with updates while avoiding the overhead of managing their own OS lifecycle. This tier is ideal for production workloads, general compute environments, development and staging systems, and any deployment where consistency, performance, and operational simplicity are priorities. Customers receive timely updates, a clean and predictable configuration, and dependable OS level support.
VM Pro Support has been delivering maintained and supported infrastructure since 2021 and is trusted by hundreds of enterprise and government customers. Our supported images run around the clock in environments that demand dependability and operational excellence. We provide consistent maintenance, reliable update practices, and responsive support that organizations count on for uninterrupted operations.
Highlights
- Fully updated Ubuntu 24.04 image with all current patches applied to provide a clean, reliable, and production ready baseline from first launch.
- Designed for enterprise and government environments that require stability, consistency, and ongoing maintenance without managing OS updates internally.
- Backed by VM Pro Support with continuous image upkeep and dependable OS level assistance trusted by hundreds of large scale organizations.
Details
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Delivery method
Delivery option
64-bit (Arm) Amazon Machine Image (AMI)
Latest version
Operating system
Ubuntu 24.04
Deployed on AWS
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Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time. Alternatively, you can pay upfront for a contract, which typically covers your anticipated usage for the contract duration. Any usage beyond contract will incur additional usage-based costs.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/hour |
|---|---|
t4g.medium Recommended | $1.50 |
x8g.12xlarge | $2.80 |
hpc7g.16xlarge | $5.00 |
m6g.8xlarge | $2.80 |
m8gd.24xlarge | $5.00 |
r7gd.4xlarge | $2.80 |
i8ge.18xlarge | $5.00 |
m7gd.12xlarge | $2.80 |
m6g.large | $1.50 |
is4gen.xlarge | $1.50 |
Dimensions summary
You pay by the hour for support on Ubuntu 24.04 running on ARM-based instances. Each dimension maps to a specific AWS EC2 instance type, so pricing follows the instance you choose. Options span families built for general-purpose (m, t, a1), compute (c), memory (r, x), and storage or I/O needs (i, is, im). Within each family, sizes scale from small (nano, micro, medium, large) up to very large (metal, 48xlarge). Larger sizes carry higher hourly rates. You are billed only for the hours each instance runs, with no upfront commitment.
Top-of-mind questions for buyers
You pay for support and a hardened Ubuntu 24.04 ARM image, billed per running hour on your chosen instance. Each virtual machine is audited and tested against security controls before launch. Every product includes a support team available around the clock to help with setup and issues.
The hourly rate meters running time only. A stopped or paused instance does not accrue this software support charge. You may still owe separate AWS fees for attached storage while the instance is stopped, but those are billed by AWS, not through this listing.
Each instance type maps to its own hourly rate. Larger sizes within a family carry higher hourly rates. If you resize, billing switches to the new instance type's rate for the hours it runs. There is no upfront commitment, so you can change instances as needed.
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Vendor refund policy
Refunds are not available. You can reach our support team directly at support@vmprosupport.com for all questions.
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Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
64-bit (Arm) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
First release of Ubuntu 24.04 supported image with premium maintenance and support by VMPS
Additional details
Usage instructions
Connecting to your instance
After launching your supported Ubuntu 24.04 instance, the recommended connection method is AWS Systems Manager Session Manager SSM. This provides a secure and fully managed way to access the instance without opening inbound ports. Detailed instructions are available at https://docs.aws.amazon.com/systems-manager/latest/userguide/session-manager.html
If you choose to connect with SSH, use the default username ubuntu along with your private key file and the instance public IP address. Connect on port 22 using the format:
ssh -i /path/to/your-key.pem ubuntu@public-ip-address
For full guidance, refer to https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/AccessingInstances.html
Security recommendations
Avoid exposing your instance directly to the public internet. If SSH access is required, restrict your security group to trusted IP addresses only.
This image is fully updated at the time of release and configured for general enterprise use. Some workloads or services may require additional configuration depending on your environment.
Support
Once connected, you may install and run applications as needed. This instance includes premium OS support. If you need assistance, contact support@vmprosupport.com at any time.
Support
Vendor support
This instance includes limited premium OS support that assists with standard operating system usage, updates, and baseline configuration questions. You can reach our team directly at support@vmprosupport.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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