Amazon Connect - DR Failover Messaging

Automated Messaged can be played when Customer opens a case with NWN Carousel with the specific requirement of playing an maintenance or outage message that’s delivered by Customer. The message will be updated within an Amazon S3 bucket for playing the message by NWN Carousel through the approved process within managed services.

Request private offer

Overview

NWN Carousel can provide Customer with a Disaster Recovery (DR) solution that plays a message at the carrier network level to provide end customers with information regarding an outage or maintenance activity that is impacting Customer.
Message will only be played when Customer opens a case with NWN Carousel with the specific requirement of playing an maintenance or outage message that’s delivered by Customer. The message will be updated within an Amazon S3 bucket for playing the message by NWN Carousel through the approved process within managed services.

NWN Carousel will be responsible for any maintenance activity where calls will be pointed to this messaging service. NWN Carousel will not invoke these services without the expressed written consent from Customer. NWN Carousel will execute all modifications at the network level to point specified numbers to the alternate DR system for all services that are part of this service.

Highlights

Backup recovery plan for getting messages out to clients.
SLAs in place that guarantee that your solution will work as expected.
Solutions and process tested on a regular basis to ensure sucsess.

Details

Sold by

NWN Carousel

Unlock automation with AI agent solutions

Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.

Explore AI agent solutions

Pricing

Custom pricing options

Request private offer

Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

How can we make this page better?

We'd like to hear your feedback and ideas on how to improve this page.

Legal

Content disclaimer

Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

Support

Vendor support

NWN Carousel offer's customized support plans with unlimited number of technical support cases that can fit any customer CyberSecurity needs.