AEGIS - Supplemental Support for SAP Cloud ERP (Private Cloud Edition)

For SAP customers considering a move to SAP Cloud ERP, understand that both the architecture and support model change dramatically vs. traditional on-prem models. While SAP bundles many technical support services into its private cloud subscription, many others remain the responsiblity of the customer.

Apiphani's AEGIS solution fills this gap. With AEGIS, apiphani delivers migration to, and continuous improvement of, your SAP Cloud ERP production environment. AEGIS handles all technical support services that SAP leaves to the customer.

Among the vital support services SAP does not include in its subscription are:

• SAP security role design & maintenance
• Single sign-on (SSO)
• Active directory
• DNS configuration
• Log monitoring & management
• Application interface configuration & management
• Custom scripting

A list of optional Cloud Application Services (CAS) tasks is even longer and varies by product. These, along with the techno-functional configuration of certain SAP applications are the customer's responsibility, including Process Orchestration, TREX, Open Text/VIM, etc.

Production environments require a plan for incorporating these services into your Cloud ERP support model. Apiphani, with AEGIS, has the supplemental support you need to manage all customer responsibilities not included in your base subscription - from migration to ongoing application management. Contact us to discuss.