Sold by: Arctic Wolf
The Arctic Wolf Incident360 Retainer combines incident readiness with end-to-end incident coverage from an insurance-approved IR team. Customers can rest easy knowing that no matter the incident type, they will receive the remediation and recovery support that they need to get back to business as quickly as possible.
Overview
The Arctic Wolf Incident360 Retainer is one-of-a-kind as it combines the ability to complete advanced incident readiness activities with end-to-end coverage for one incident. Organizations can rest easy knowing that no matter the incident type, they will receive the remediation and recovery support that they need to get back to normal as quickly as possible.
End-to-End Incident Coverage Coverage for one incident, including:
- Containment: to stop the spread of the attack
- Forensics: to determine the root cause
- Remediation: to eliminate the threat
- Threat Actor Communication: to negotiate with threat actors
- Restoration: to bring systems back to a pre-incident state
Advanced Incident Readiness Minimize the impact of security events by completing critically important readiness activities. Including:
- Tabletop exercise
- IR Plan review
- Security assessment review
Highlights
- End-to-end IR coverage for one incident, no matter the incident type
- Up to 70% savings on emergency incident engagements for Arctic Wolf customers
- Full incident readiness including IR planning, a security assessment, and a tabletop exercise
Details
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Incident360 Retainer | Custom Pricing w/ terms and coverage to be defined in Private Offer. Please contact Arctic Wolf for official pricing. As Low As. | $13,750.00 |
Dimensions summary
This listing has one pricing dimension: the Incident360 Retainer, billed per user. Pricing is custom, so you agree to the rate, coverage terms, and contract length through a Private Offer with the vendor. There are no separate tiers or add-ons to choose from on Marketplace. The retainer uses a flat-rate, outcome-based model rather than hourly buckets. It covers one incident of any type per contract year and includes readiness activities like a tabletop exercise and plan review. Contact the vendor to define your final price and terms.
Top-of-mind questions for buyers
The retainer is priced per user, tied to the size of your organization. You define the covered user count in the Private Offer with the vendor. The final rate depends on that agreed quantity, since exact per-user terms are set custom rather than published on Marketplace.
The retainer sets a fixed price for one incident of any type per contract year. Hourly emergency engagements bill for time used during a crisis. The retainer removes hourly uncertainty and adds readiness activities like a tabletop exercise and plan review before an incident occurs.
The retainer covers full response for one incident per contract year, regardless of type. Coverage details for additional events are not published on Marketplace. You should define scope, limits, and any handling of further incidents in your Private Offer with the vendor.
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Delivery details
Software as a Service (SaaS)
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Support
Vendor support
All Arctic Wolf customers will be given access to a customer portal and will have access to a 24/7/365 support line for security incidents. Named resources will also be assigned as primary POC and will be accessible. marketplace@arcticwolf.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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