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    SunChaser - Boost on-call visibility

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    SunChaser seamlessly connects your PagerDuty on-call rotations and schedules to your team's Slack workspace, boosting on-call visibility for the whole team in minutes.

    Overview

    Know exactly who is on call and what they are handling, all from Slack. No more surprises; make sure everyone knows when they are on call and when it is time to hand off. Route requests to the current on-call, ensuring quick assistance and minimizing distractions. Developers can request coverage help and create overrides from Slack.

    SunChaser extends PagerDuty's functionality for teams using Slack. Only teams using both PagerDuty and Slack will be able to use SunChaser.

    Highlights

    • Clear On-Call Status For All: Know exactly who is on call and what they are handling, all from Slack. No need for individual accounts. Just a quick click to link Slack and PagerDuty.
    • No More Surprises: Make sure everyone knows when they are on call and when it is time to hand off. Developers can request coverage help in Slack, and it updates in PagerDuty automatically. No manager needed, no extra steps.
    • Keep Devs In The Zone: Route requests to the current on-call, ensuring quick assistance and minimizing distractions for off-call devs. Built by developers, for developers.

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    SunChaser - Boost on-call visibility

     Info
    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (1)

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    Dimension
    Description
    Cost/month
    Overage cost
    Team / Escalation Policy
    An on-call team, including one PagerDuty escalation policy.
    $49.00

    Vendor refund policy

    If for any reason you are not completely satisfied, we offer a 30 day money back guarantee.

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    Vendor terms and conditions

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Check out our docs to see all the cool stuff it can do: https://sunchaser.io/docs . Questions or ideas, reach out: hello@sunchaser.io 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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