ITIL Process Consulting

Darede, leader in cloud solutions and AWS services, offers services that will help your company to structure the service and service management processes, based on the best practices of ITIL (Information Technology Infrastructure Library).

Your company can count on Darede's experience and expertise to structure its customer service processes, adopting best practices that strengthen its customers' confidence in management processes and establishing quality standards that will serve as a benchmark for their business.

The adoption of ITIL as a best practice for service management allows your company to be adapted to the controls that will allow your company to embark on normative accreditation projects, such as the ISO 9001, 20,000 and 27,001 standards.

Focusing on the business is focusing on the process that promotes it, count on Darede to develop your management and service channels.