Operational resilience and observability

Our comprehensive assessment service evaluates your existing digital systems, including cloud-based hosting platforms, applications, and technology monitoring and operations. This assessment is designed to enhance your operational resilience through a detailed examination of the following areas:

Operational Resilience Design and Implementation: We assess the robustness and adaptability of your system's design and build, including how it can withstand and quickly recover from disruptions. The assessment process begins with reviewing your architecture design through interactive workshops, accessing design documents, and creating service flow maps to enable a solid foundation.

Maturity of Observability Solutions: We evaluate the effectiveness and sophistication of your observability tools, assess whether they provide actionable insights and facilitate proactive system management. This involves a thorough review of your dashboard and alert setup, including threshold values, and examining the completeness of your monitoring across infrastructure, application performance, synthetics, and real user monitoring.

Integration with Technical Operations: We analyze how well your observability solutions are integrated with technical operations procedures and tools to enable seamless and efficient operations. This includes a detailed inspection of how your application and infrastructure logs are generated, aggregated, and shipped, as well as how logs are analyzed and filtered for troubleshooting purposes. Lastly, we assess how observability instrumentation has worked with your existing tooling and operational procedures.

The team will implement solutions in clients AWS environment through a structured professional services engagement.