Sold by: CirriesÂ
Rapid AWS outage troubleshooting with AI-driven root-cause analysis, packet forensics, and expert remediation support.
Overview
The Cirries DART AI Emergency Rescue Service provides rapid incident response for AWS outages, network failures, degraded application performance, routing issues, Transit Gateway/Direct Connect problems, and hybrid connectivity disruptions.
Our engineers activate within minutes and deploy on-demand DART AI Packet Sensors across impacted environments to perform packet-level and flow-level forensics. Powered by Amazon Bedrock AI, the service delivers immediate root-cause identification, remediation guidance, and post-incident reporting.
This service is ideal for critical P1/P2 events requiring deep observability across VPCs, Transit Gateway, Direct Connect, VPN, multi-region architectures, and hybrid workloads.
Scope & Deliverables
- Rapid activation based on tier 2.Investigation of application, network, routing, and control-plane issues
- Packet analytics and forensic investigation
- Flow correlation across VPC, TGW, DX, and ENI
- AI-driven root cause analysis (RCA) summary
- Remediation guidance (config fixes, routing fixes, throttling identification)
- Final incident summary report
Customer Responsibilities
- Provide IAM role for temporary sensor deployment
- Enable VPC Flow Logs or Traffic Mirroring as applicable
- Share architecture diagrams and problem description
- Approve remediation actions
Terms
- Remote delivery
- Additional hours billed via Private Offer
- Infrastructure costs billed directly by AWS
- Governed by the Cirries Emergency Response Agreement or customer MSA
Highlights
- 24Ă—7 optional emergency activation. Unlimited DART packet sensors deployed temporarily.
- AI-driven anomaly detection and RCA. Packet-level forensic analysis across AWS workloads
- TGW/DX/VPN/Hybrid connectivity troubleshooting. Remediation guidance + validation testing. Executive incident report upon completion
Details
Sold by
Delivery method
Deployed on AWS
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
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Support
Vendor support
Email: support@cirries.comÂ
P1 Hotline available after activation
Support Hours: 24Ă—7 for active incidents
Software associated with this service
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DART AI represents a paradigm shift in traditional network observability. Enabling proactive and automated network remediation renders conventional network monitoring systems obsolete. Adopting AI-driven solutions will be essential for maintaining high-performance, reliable, and secure networks.