Sold by: Jumio Corporation
Deployed on AWS
Know and trust that your customers are who they say they are. Jumio automates the online identity verification process to help prevent online identity fraud and identity theft, and simplify KYC/AML compliance while providing a frictionless onboarding experience.
Before you do business with a new user, it is important to verify that their identity document is valid and not fraudulent. But what if the ID is legitimate but belongs to someone else? Identity Verification is a critical step in stopping identity theft and protecting good customers from deepfakes and bots used in account takeovers.
Jumio Identity Verification solutions use artificial intelligence, machine learning and biometrics to automate the verification process and help companies improve conversion rates, comply with AML and KYC regulations and better detect fraud - all while delivering a definitive, risk-based answer in seconds.
4.1
Overview
Jumio helps you to know and trust your customers online throughout the entire customer lifecycle. Our platform provides services that verify the identities of new and existing users, assess risk and detect fraud while meeting compliance mandates.
Why Identity Verification? Before you do business with a new user, it is important to verify that their identity document is valid and not fraudulent. But what if the ID is legitimate but belongs to someone else? Identity verification is a critical step in stopping identity theft and protecting good customers from deepfakes and bots used in account takeovers.
How it Works The identity verification process involves three steps. ID Check: Is the ID document (e.g., drivers license or passport) authentic and valid Selfie + Liveness Check: Using highly advanced face-based biometrics, we compare the users selfie to the photo on the ID document. We can detect with a high degree of accuracy whether the selfie is of a living person who is physically present - not a spoofing attempt such as a photo, pre-recorded video or sleeping person - and that it is the same person shown on the ID. Risk-based Decision: Jumio calculates the fraud risk and approves or rejects the identity transaction in seconds based on the customers predefined risk tolerances.
Benefits Jumios solutions provide a number of critical business benefits, including: Onboard good customers faster. Jumios advanced identity solutions minimize friction for legitimate users, creating a streamlined onboarding process that is loved by users and loathed by fraudsters.
Prevent fraud and financial crime. With the rise of generative AI, the only solution is to fight AI with AI. At Jumio, we continually research, develop and embed cutting-edge technologies into our solutions to stay at the forefront of fraud detection, compliance and UX.
Meet compliance mandates. As global regulatory requirements and competition tighten, it is imperative to meet Know Your Customer (KYC), Anti-Money Laundering (AML), age verification and data privacy (e.g., BIPA, GDPR) requirements without sacrificing the user experience.
Industries Our solutions are used by a wide range of companies across the globe, including: Financial services Online gaming & sports betting Sharing economy Cryptocurrency exchanges Healthcare Travel Mobility Education Public Sector Telcos
Why Trust Jumio? The security of your business, reputation, and customer accounts is on the line. Choose the company with the most experience, the deepest commitment to innovation, and the best ability to fight rapidly changing threats - today and in the future.
When trust matters, choose Jumio.
Highlights
- Superior, AI-driven technology. Jumio has hundreds of patents and is constantly evolving to stay ahead of deepfakes and other sophisticated fraud technologies. Our automation is second to none with advanced intelligence driven by processing over 1 billion transactions to date.
- Unmatched quality and accuracy. We detect more real fraud and create fewer false positives. Our ML models are enriched with the largest production data sets available to help eliminate bias and foster inclusion.
- Size and scale. We process the most transactions worldwide on a daily basis than any of our competitors. We are processing verifications of over 5,000 ID types from 200 countries and territories across multiple industries. We can scale dynamically to meet the fluctuation requirements of the largest enterprise customers.
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Dimension | Description | Cost/12 months |
|---|---|---|
25,000 Verifications | Jumio Go - 25,000 transactions | $37,500.00 |
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Customer reviews
Computer Software
Fast, Accurate ID Verification—Setup and Pricing Take More Effort
Reviewed on Oct 06, 2026
Review provided by G2
What do you like best about the product?
UI/UX: Offers intuitive camera flows for end-users taking selfie biometrics and scanning IDs. However, edge cases with poor lighting or camera glare can trigger strict false rejections, requiring re-scans.
Integration: Features comprehensive SDKs and REST APIs for web and mobile platforms. While well-documented, initial setup and workflow customization can require a moderate developer lift compared to newer no-code tools.
Performance: Powered by automated AI checking, it delivers high-accuracy verification in under a minute for most standard checks. It scales reliably for high-volume enterprise traffic and uses a hybrid human-in-the-loop fallback for damaged or ambiguous documents.
Pricing: Tailored for mid-market and enterprise scale through custom, volume-based annual contracts (often with fixed minimum annual commitments). It is generally costlier than lightweight pay-as-you-go startup options.
Support: Provides dedicated account management and technical support teams for enterprise clients, alongside operational hybrid reviewers who manually audit flagged checks.
Integration: Features comprehensive SDKs and REST APIs for web and mobile platforms. While well-documented, initial setup and workflow customization can require a moderate developer lift compared to newer no-code tools.
Performance: Powered by automated AI checking, it delivers high-accuracy verification in under a minute for most standard checks. It scales reliably for high-volume enterprise traffic and uses a hybrid human-in-the-loop fallback for damaged or ambiguous documents.
Pricing: Tailored for mid-market and enterprise scale through custom, volume-based annual contracts (often with fixed minimum annual commitments). It is generally costlier than lightweight pay-as-you-go startup options.
Support: Provides dedicated account management and technical support teams for enterprise clients, alongside operational hybrid reviewers who manually audit flagged checks.
What do you dislike about the product?
Friction with Scanning: End users frequently report false rejections triggered by minor lighting changes, camera glare, or a blurry auto-focus. The 3D selfie liveness check can also feel overly sensitive, with valid attempts failing repeatedly.
Vague User Feedback: When verification fails, the system often shows generic error messages (e.g., “document invalid”) rather than clear, actionable guidance. This leaves users unsure what went wrong or how to fix it.
Pricing & Billing Model: Businesses dislike the pay-per-attempt pricing structure, since repeat attempts by legitimate users can quickly increase operational costs. Strict annual minimum contracts and expensive add-ons can also make the product prohibitive for smaller companies.
Developer Workload: Integrating Jumio’s SDKs and APIs tends to require significant developer effort compared with modern low-code/no-code identity orchestrators.
Admin & Reporting Limitations: Compliance teams cite a dated administrative dashboard, rigid workflow customization, limited filtering, and cumbersome report exports (e.g., manual CSV handling).
Support Inconsistencies: Mid-market clients report slow response times and difficulty getting direct support for complex technical issues without premium account tiers.
Vague User Feedback: When verification fails, the system often shows generic error messages (e.g., “document invalid”) rather than clear, actionable guidance. This leaves users unsure what went wrong or how to fix it.
Pricing & Billing Model: Businesses dislike the pay-per-attempt pricing structure, since repeat attempts by legitimate users can quickly increase operational costs. Strict annual minimum contracts and expensive add-ons can also make the product prohibitive for smaller companies.
Developer Workload: Integrating Jumio’s SDKs and APIs tends to require significant developer effort compared with modern low-code/no-code identity orchestrators.
Admin & Reporting Limitations: Compliance teams cite a dated administrative dashboard, rigid workflow customization, limited filtering, and cumbersome report exports (e.g., manual CSV handling).
Support Inconsistencies: Mid-market clients report slow response times and difficulty getting direct support for complex technical issues without premium account tiers.
What problems is the product solving and how is that benefiting you?
Jumio addresses the challenge of building trust in a digital-first world, where remote account opening and online transactions are especially vulnerable to identity theft, fraud, and AI deepfakes. By combining biometric face matching, liveness detection, and global ID document verification, Jumio enables businesses to quickly confirm that online users are who they claim to be. For organizations, this helps reduce financial fraud, automated attacks, and potential legal penalties tied to identity compliance (KYC/AML) failures. For end users, it replaces slow, paper-based identity checks with a faster, more secure, and more seamless onboarding experience, while also helping protect accounts from unauthorized access.
Dinuka R.
Easy-to-Use Identity Verification Solution
Reviewed on Sep 30, 2026
Review provided by G2
What do you like best about the product?
What I like most about Jumio is how straightforward and efficient the identity verification process is. The platform makes it easy to verify customer identities using document verification and biometric checks, while maintaining a smooth user experience. I also appreciate the automation, which helps reduce manual verification work and makes the onboarding process faster. Overall, Jumio provides a good balance between security, compliance, and ease of use.
What do you dislike about the product?
One area that could be improved is the overall configuration and customization experience. Depending on the use case, it can take some time to understand all the available options and get everything configured correctly. Some additional flexibility and clearer guidance during setup would make the platform even easier to use.
What problems is the product solving and how is that benefiting you?
Jumio helps us streamline the identity verification and customer onboarding process. It reduces the need for manual document checks, helps identify potentially fraudulent activity, and supports our compliance requirements. This allows our team to process verifications more efficiently while providing customers with a faster onboarding experience.
Gaurabh S.
Rapid Identity Verification That Speeds Up User Onboarding
Reviewed on Sep 29, 2026
Review provided by G2
What do you like best about the product?
The platform processes identity verifications rapidly, significantly reducing manual review times for businesses and accelerating user onboarding………..
What do you dislike about the product?
• The platform's automated system can be overly sensitive. It sometimes rejects legitimate users if the lighting is dim, the camera angle is slightly off, or the ID has minor physical wear.
What problems is the product solving and how is that benefiting you?
Jumio solves the breakdown of trust in digital life caused by advanced cybercrime, deepfakes, and automated fraud. By replacing easily compromised traditional passwords and easily faked manual document checks, Jumio bridges the gap between physical and digital identity.
Computer Software
Fast, Reliable Verification with a Clean UI and Smooth Integrations
Reviewed on Sep 29, 2026
Review provided by G2
What do you like best about the product?
Jumio is pretty easy to use and makes the verification process quick without too much hassle. The UI is clean, integrations work well and the automated checks save me a lot of time in my daily work. It performs well when there is more workload too, the verification is usually fast and reliable without noticeable slowdowns. Support has been good as well, and overall it's a solid solution with good value for the price.
What do you dislike about the product?
The only small issue for me is that the initial integration can take a little time to get everything working properly. The auto-capture can also be a bit sensitive sometimes, but it's not a big problem overall.
What problems is the product solving and how is that benefiting you?
Before Jumio, we had to spend more time on manual identity checks and making sure the information was correct. With Jumio, the verification process is much more automated and faster, so we can handle more checks without adding extra work. It saves us time on a daily basis and also helps reduce mistakes during the verification process.
Mimsi M.
Strong Security and Global Scale, but Sensitive to User Environments
Reviewed on Sep 26, 2026
Review provided by G2
What do you like best about the product?
Jumio's identity verification has been fast and reliable for us, particularly when it comes to ID scanning. The biometric checks, automated fraud detection, and clean interface keep the onboarding flow straightforward and easy to follow from start to finish. It supports a massive range of global government IDs, which is critical for our international users. The automation has helped us drastically cut down on manual review backlogs, speed up verification, and achieve solid ROI.
What do you dislike about the product?
Integrating the initial API/SDK required a decent amount of developer lift and investment from our team. Additionally, the documentation could occasionally be clearer regarding edge cases
What problems is the product solving and how is that benefiting you?
We use Jumio to automate KYC, ID/document verification, biometric checks, and fraud prevention during customer onboarding. It has saved our team significant time, reduced operational overhead, and given us high confidence against modern online fraud