HCLTech ICX Cloud Archival

Elevate and Optimize Your Content Services Strategy with HCLTech Content Experience Solutions & Accelerators. HCLTech offers multiple Content Experience Solutions & Accelerators. HCLTech Cloud Archival is one of the key offerings of Content Services domain.

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Overview

Step into a revolutionary era of customer experiences with HCLTech. Our innovative solutions redefine CX, blending innovation and intelligence for an unmatched impact. Seamlessly connect with your customers and stay ahead of the curve with our future-facing technologies, elevating your business to new heights. Harness the joint forces of Gen AI, cognitive platforms, and cloud-native PaaS to create engaging content suited for future-facing CX.

HCLTech Cloud Archival: A cloud native PaaS solution that provides enterprise archival eco system on cloud.

HCLTech Cloud Archive is a cloud native Enterprise Data Archival Solution that offers archival & retrieval capabilities for heterogenous data sources (including Structured, Semi-Structured and Unstructured data types including content files). It offers cognitive document classification and insights and helps in improving information governance and compliances. Key features include:

Archive & Retention: Scalable, low-cost cloud storage for content Archival; Rule based retention policies
Hot & Cold Storage: Provides both hot & cold storage for documents
Metadata Management: Metadata and Properties management
Modern UI & Dashboards: Simple, intuitive user interface; Comprehensive dashboard
Integration & Extraction: Batch and Rest API support for Heavy ingestion and extraction of content and Metadata
Audit: Full auditing of content & operations

Cloud Archival solution leverages multiple AWS services to provide content archival functionality. AWS S3 is used for storing documents, provides cost effective storage by using both cold and hot archival. DocumentDB is used as database to store document metadata and application configurations. Amazon API Gateway is utilized to provide end points for REST services to be integrated with UI or any third party application. Lambda functions are used to develop microservices and provide interface for Cloud Archival solution.

Highlights

Low Storage Cost: Scalable, low-cost, web-based cloud storage; Efficient usage of hot & cold storage
Usage Reports: Provide detailed report to enable charge back to business
Secure & Encrypted: Data Encryption & Compression, SSL, Customer key encryption Both at Rest & In Motion, Isolated Environment for each organization, User level access and Cloud Identity ex oAuth2.0, SAML, LDAP

Details

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Support

Vendor support

For more details and support, please reach out at contentservices@hcl.com