Amazon Redshift Operation Support Service

■Service Details This service provides detailed support from experts for various issues and concerns that arise in the operation of Amazon Redshift. From daily operation management to troubleshooting and operational optimization proposals, we provide support to ensure stable operation without interrupting your business.

■Benefits of Use By reducing the cost and effort of hiring and training dedicated Amazon Redshift staff within your company, you can significantly reduce your operational burden. By having professionals who are well-versed in AWS and Amazon Redshift handle your needs, you can expect stable system operation and enhanced security. In addition, by outsourcing operational tasks, you can focus your resources on your core business and strategic activities, improving productivity and operational efficiency.

■Services Provided ・Regular Reporting We provide regular reports that clearly summarize system operation status, performance, costs, and other information, which can be used to understand the current situation and improve operations.

・Operational Reports We report on the history of troubleshooting and troubleshooting, operational issues, and improvement proposals to achieve transparent operations.

・Technical Support/Consulting We provide technical support for daily operations, troubleshooting, and consulting on the optimal use of Redshift and AWS.

■Target Users ・Those who lack sufficient knowledge of Amazon Redshift and AWS services and require expert support ・Those who do not have an internal cloud operation system in place and wish to utilize external operation support ・Those who wish to reduce operation costs and workload and aim for efficient operation ・Those who wish to centrally manage operations across multiple locations and departments and achieve overall optimization etc. All customers who feel challenges or concerns regarding Amazon Redshift operation are eligible.

■Reasons to Choose Zeal ・Over 30 years of experience in data utilization and analysis support 　• Extensive support experience and industry understanding in BI/DWH/AI fields • A team of over 100 AWS-certified experts
Supporting all aspects of cloud infrastructure, AI development, and data integration
• Deep expertise in services that can be integrated with Redshift
Optimal integration design utilizing Glue, Lambda, DataZone, etc.
• Companion-style support for operational stabilization and in-house development promotion
Establishing a sustainable utilization framework through technical support, training, and improvement proposals even after construction