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    Agentic AI FraudShield - Real-Time Financial Fraud Deep Investigation

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    Sold by: HCLTech 
    FraudShield is a real-time, intelligent fraud investigation platform powered by Agentic AI. It enables deep analysis of financial transactions, reduces false positives, improves compliance reporting, and enhances customer trust.

    Overview

    FraudShield is a real-time, Agentic AI-driven fraud investigation platform purpose-built to transform how financial institutions, payment providers, and high-volume transaction businesses detect, analyze, and respond to fraudulent activities.

    Unlike traditional fraud detection tools that stop at flagging suspicious transactions, FraudShield dives deeper with a multi-agent AI framework that automates investigation, enhances accuracy, and delivers intelligent, compliant fraud reports.

    The system orchestrates specialized agents, each focusing on distinct tasks across the investigation lifecycle—ensuring real-time insights, reduced false positives, and improved operational efficiency.

    Key components of the FraudShield architecture include:

    • Fraud Intelligence Agent: Continuously monitors transaction streams, applies behavioral analysis, and integrates threat intelligence to identify anomalies

    • Deep Investigation Agent: Validates suspicious transactions against historical data, user profiles, and geolocation using OpenStreetMap-based coordinates or AWS-native services

    • Customer Reporting Agent: Leverages sentiment analysis to notify customers in real-time with empathetic, tailored responses

    • Insights & Reporting Agent: Automatically generates fraud reports compliant with standards like GDPR and PCI DSS

    • Fraud Prevention Agent (Optional): Proactively identifies vulnerabilities and simulates fraud scenarios to strengthen defense

    This multi-layered approach ensures that only high-risk cases are escalated, false positives are minimized, and all stakeholders—customers, compliance officers, and fraud analysts—are equipped with actionable insights.

    Target Customers:

    • Financial Institutions: Banks, insurance companies, and digital lenders

    • Payment Providers: Gateways, processors, and mobile wallet operators

    • E-commerce & Digital Retailers: High-volume B2C platforms

    • Healthcare and Telecom: Environments with complex, transactional fraud patterns.

    AWS Services used:

    • FraudShield is deployed on AWS using Amazon ECS, Bedrock, and other serverless components.

    • It integrates seamlessly with transactional platforms via API and is scalable to support peak transaction volumes with high availability.

    • Structured data is stored in DynamoDB, communications are handled via Amazon SES, and large-scale fraud reports are visualized and distributed securely.

    Highlights

    • FraudShield uses a multi-agent architecture with dedicated AI agents for transaction monitoring, behavioral analysis, deep investigation, and compliance reporting—reducing false positives and ensuring faster, more intelligent fraud decisions.
    • Built on scalable AWS infrastructure, FraudShield supports real-time fraud detection across high-volume platforms and generates actionable, audit-ready fraud reports that meet global compliance standards like GDPR and PCI DSS.
    • FraudShield streamlines the end-to-end fraud investigation process through automation, reducing manual effort, accelerating resolution timelines, and enabling cost-effective fraud operations—all while enhancing customer experience with real-time, empathetic communication.

    Details

    Delivery method

    Deployed on AWS

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    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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