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    HCL iControl

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    Deployed on AWS
    iControl is an enterprise observability platform that provides real-time visibility into end-to-end business flows, enabling proactive control management and performance optimization. It empowers CXOs and operations teams with actionable insights by bridging the gap between business objectives and technical execution.

    Overview

    iControl: Enabling the Enterprise Control Center

    iControl delivers real-time business flow observability, offering insights to leaders from CXOs down to on-ground operations teams into business-relevant controls by creating meaningful views from both business and technology perspectives. It brings your entire organization onto a single page and enables proactive action in areas that ultimately impact overall business outcomes.

    Value for AWS Customers: End-to-End Visibility: Gain a clear understanding of when and where critical business controls are being breached.

    Break Elimination & Flow Optimization: Identify and eliminate process breaks, optimizing the end-to-end business flow.

    Critical SLA Chain Management: Understand and manage crunch points to proactively improve performance.

    Regulatory Trust: Demonstrate full control over operations, building trust with regulators.

    Value-Based Outcomes: Enhance the quality and reliability of deliverables to customers.

    Proactive Alerts: Receive real-time alerts to prevent business impacts before they occur.

    Operational Stability: Increase the stability of business operations, ensuring product cut-offs and deadlines are consistently met.

    Additional Benefits: a. Initiatives: Identify where failures occur most frequently and implement AI-driven strategies for a transformational approach to risk and compliance.

    b. Operational Connections: Enable visibility into control performance from the operational level up to the CXO suite.

    Highlights

    • End-to-End Business Observability: Achieve full business observability with real-time visibility into control points, helping teams identify and resolve bottlenecks efficiently.
    • Real-Time Control Monitoring & SLA Compliance: Enable real-time control monitoring and ensure SLA compliance with proactive alerts across your business-critical workflows.
    • Process Visibility for Regulatory & Operational Confidence: Gain comprehensive process visibility to support regulatory requirements and maintain operational stability across enterprise functions.

    Details

    Delivery method

    Supported services

    Delivery option
    HCL iControl Helm Chart v4.1.1

    Latest version

    Operating system
    Linux

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

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    Financing for AWS Marketplace purchases

    Pricing

    HCL iControl

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    Pricing and entitlements for this product are managed through an external billing relationship between you and the vendor. You activate the product by supplying a license purchased outside of AWS Marketplace, while AWS provides the infrastructure required to launch the product. AWS Subscriptions have no end date and may be canceled any time. However, the cancellation won't affect the status of the external license.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Vendor refund policy

    As per the terms and conditions in EULA.

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    HCL iControl Helm Chart v4.1.1

    Supported services: Learn more 
    • Amazon EKS
    • Amazon EKS Anywhere
    Helm chart

    Helm charts are Kubernetes YAML manifests combined into a single package that can be installed on Kubernetes clusters. The containerized application is deployed on a cluster by running a single Helm install command to install the seller-provided Helm chart.

    Version release notes

    iContorl Release 4.1.1

    Additional details

    Usage instructions

    HCL iControl Helm Deployment Guide

    Prerequisites

    • Kubernetes cluster running on AWS EKS or self-managed Kubernetes cluster
    • Helm v3.8 or higher installed
    • kubectl configured to communicate with your cluster
    • Before installing HCL iControl, you must create an IAM role and Pod Identity associations for proper AWS service access.
    • Create a namespace for iControl

    Installation Steps

    • Step 1: Create an IAM Role for Pod Identity assocaitions

    Create IAM role with EKS Pod Identity trust policy. Attach CloudWatchReadOnlyAccess and custom policies for SQS, SNS, S3, Route53, Secrets Manager access.

    • Step 2: Create Service accounts for applications icontrol-api
      icontrol-metric-processor
      icontrol-metrics-producer

    • Step 3: Create Pod Identity Associations

    Create 3 associations linking your IAM role to service accounts icontrol-api, icontrol-metric-processor, icontrol-metrics-producer in icontrol namespace.

    • Step 4: AWS SQS and SNS Queue Setup Create required messaging infrastructure for HCL iControl metrics processing.

    SNS/SQS: Create 3 SNS topics (metrics, observations, target-performance) and corresponding SQS queues. Subscribe queues to appropriate topics for message processing.

    • Step 5: Update Helm Values When installing, you'll need to configure these ARNs in your values file or override parameters:

    Note: Replace all placeholder names (your-icontrol-*) with your preferred naming convention. Ensure your IAM role has permissions for all SNS topics and SQS queues created above.

    **** Custom values.yaml file****

    global: image: pullPolicy: IfNotPresent persistence: enabled: true storageClassName: "gp2" # Change to your preferred storage class cloud: provider: "aws" aws: region: "us-east-1" profiles: - marketplace # Replace ARNs with your actual values metricsProducer: topic: "arn:aws:sns:YOUR-REGION:YOUR-ACCOUNT-ID:your-icontrol-metrics-topic" api: environment: values: OBSERVATION_PUBLISHER: "arn:aws:sns:YOUR-REGION:YOUR-ACCOUNT-ID:your-icontrol-observations-topic" ALLOW_HTTP_BASIC_AUTH: "true" rateLimits: enabled: false tpm: environment: values: OBSERVATION_PUBLISHER: "arn:aws:sns:YOUR-REGION:YOUR-ACCOUNT-ID:your-icontrol-observations-topic" TARGET_PERFORMANCE_PUBLISHER: "arn:aws:sns:YOUR-REGION:YOUR-ACCOUNT-ID:your-icontrol-target-performance-topic" metricProcessor: serviceAccount: create: false name: icontrol-metric-processor environment: values: METRIC_SUBSCRIBER: "<https://sqs.YOUR-REGION.amazonaws.com/YOUR-ACCOUNT-ID/your-icontrol-metrics-processor-queue>" OBSERVATION_PUBLISHER: "arn:aws:sns:YOUR-REGION:YOUR-ACCOUNT-ID:your-icontrol-observations-topic" keycloak: addLocalUsers: enabled: true defaultRealms: realms: icontrolKeycloak: internalLdap: enabled: false localUsers: password: "your-secure-password" admin: password: "your-admin-password" ingress: enabled: true className: nginx annotations: # Add your ingress-specific annotations here hosts: web: forceHttpsConnectionUrl: true name: "your-icontrol-web-domain.example.com" api: name: "your-icontrol-api-domain.example.com" keycloak: name: "your-icontrol-keycloak-domain.example.com"
    • Step 5: Configure AWS CLI authentication

    aws ecr get-login-password --region us-east-1 | helm registry login --username AWS --password-stdin 709825985650.dkr.ecr.us-east-1.amazonaws.com

    helm pull oci://709825985650.dkr.ecr.us-east-1.amazonaws.com/icontrol --version 4.1.1 tar -xzf icontrol-4.1.1.tgz

    helm install icontrol ./icontrol
    -f ./icontrol/custom-values.yaml
    -n icontrol
    --set cloud.aws.region=us-east-1

    Detailed explanation of all Helm chart values is available on chart/icontrol/README.md. If you contact with our marketing team you should also receive extended instructions.

    Resources

    Support

    Vendor support

    For support, please contact HCL Software Support https://support.hcltechsw.com/ 

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