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    Cloud Managed Services

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    Engaging with a trusted AWS Managed Service Provider frees your organization from IT workload burdens, allowing focus on core operations and business innovation. It helps keep mission critical environments secure and running, even in case of disasters and other unexpected disruptions. Adastra leverages current technology and AWS services to optimize your cloud spend and provide effective change and incident management, promoting expansion and business growth.

    Overview

    Optimize your AWS Cloud investment with Adastra. We are your single source data and services partner supporting and protecting your data, analytical, and AI workloads on AWS. We combine technology and expertise with disciplined practices that enable you to concentrate on innovation and business growth rather than upkeep and monitoring.

    You Can Expect:

    • A tailored service model and onboarding plan
    • 24/7 incident, request, and problem management
    • Continuous cost optimization and management
    • Maintenance of a robust security measures
    • Business continuity through backup and disaster recovery (DR) solutions
    • And more

    AWS Solution Provider Program (SPP)

    As an Advanced Tier Services Partner and AWS Solution Provider, we deliver and resell a range of AWS services, including:

    Value Add Services:

    • Service desk access with 20h/month of no-cost advisory support
    • Cloud cost optimization and management
    • Provisioning and request fulfillment
    • Cost and budget monitoring with alerting
    • Billing support

    Partner-Led Enterprise Support (PLES)

    AWS Well-Architected Reviews: Leveraging AWS’ Well-Architected Framework, we ensure your AWS platforms are secure, high-performing, resilient, and efficient for your applications and workloads.

    Efficient Engagement Model

    1. Discovery: Utilize our guided discovery phase with accelerators to grasp your support needs, scope, objectives, budget, and timelines.
    2. Service Design: Align our SLAs with your organization’s specific needs and desired outcomes. Define service scope, objectives, and timelines.
    3. Service Transition and Onboarding: Implement a formal, structured, one-time process to seamlessly transition service scope to Adastra.
    4. Service Management: Fulfill all service management and reporting commitments aligned with service scope and objectives.

    Adastra’s Service Level Agreements

    Silver - Tailored for environments demanding less strict SLAs.

    Gold - Enhanced SLAs designed for priority platforms and systems.

    Diamond - Premium SLAs catering for business-critical platforms and systems.

    Your Data is Secure with Us

    Information security is always a top priority. We safeguard your information by having in place proper safeguards in terms of processes, tools, and reliable infrastructure. We maintain the following compliance standards:

    • ISO 27001
    • PCI-DSS
    • SOC2 TYPE2
    • TISAX

    Highlights

    • Secure Business - Mitigate risks of security breaches and data loss by leveraging AWS best practices and cloud-native technology and frameworks that provide superior preventative and detection capability.
    • Scale Fast - Embrace service and support capacity levels that help adapt to your fluctuating business cycles and maintain steady, predictable performance at an optimal cost.
    • Manage Costs - Optimize the cost of your AWS estate through native services by implementing sustainable cloud cost management frameworks in collaboration with Adastra’s FinOps specialists.

    Details

    Delivery method

    Deployed on AWS

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    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Support

    Vendor support

    Vendor Support

    Adastra delivers a wide range of cloud, data, and AI solutions. As a Premier Tier Partner of AWS, we harness advanced tools and technologies to build scalable, industry-specific solutions for clients across industries including financial services, automotive, and retail/CPG. Our service offerings include, but are not limited to:

    • Artificial Intelligence
    • Machine Learning
    • Data Governance
    • Cloud Analytics
    • Data Estate Modernization
    • Managed Services
    • Customer Experience Solutions
    • DevOps

    Learn more about Adastra: https://www.adastracorp.com/Â