Overview
Our services are designed to expertly and comprehensively manage your AWS workloads. We focus on administering the core infrastructure and key AWS services that support your applications, from data analytics and machine learning to storage solutions. Through proactive monitoring, patch management, and continuous optimization, we ensure stability, security, and strict SLA compliance.
This solution is designed to complement AWS Marketplace products and services, including AWS EC2, Amazon RDS, Amazon S3, and other high-availability AWS solutions. By using our offering, customers benefit from optimized management that allows them to focus on their core business while we take care of their cloud workload infrastructure.
Highlights
- Expert AWS Workload Management: Proactive administration of infrastructure and services by a team with AWS certifications.
- Maximum Availability and Efficiency: 24/7 monitoring and patch management to ensure operational continuity and SLA compliance.
- Flexible Service Models: Hourly support or a comprehensive managed service, adaptable to any company size and specific objectives.
Details
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Vendor support
Support email: info@pyramidconsulting.usÂ
Available phones: +57 350 8562573 (Colombia); +1 786 589 9310 (USA); +593 98 343 0262 (Ecuador); +51 964 33 8086 (PerĂş); +1 786 589 9310 (Mexico); +502 23868800 (Guatemala)
Page: https://pyramidconsulting.co/Â
Support level: specialized support with a quick response for incident resolution, technical inquiries, and scheduled activities; support according to SLA and escalation with certified consultants.
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