Sold by: SoftSlate
The SoftSlate Cloud Platform (SCP) functions and features incorporate over 20 years' experience meeting complex client needs in the areas of ecommerce, content management, marketing, customer relationship management, and more. SCP features the best ideas for solving the most common business problems you're likely to have.
Overview
The SoftSlate Cloud Platform (SCP) is designed to provide a collection of time-tested, robust functions to help businesses get stuff done on the web. For over twenty years, SoftSlate has worked with clients large and small to help them service their customers better and improve their own internal workflows. These features are great in and of themselves, but they can also serve as a platform for you to build your own custom features unique to your business. The SCP system lives inside the AWS hosting enviroment.
Out-of-the-box SCP gives you a robust and secure ecommerce system for selling your products or services to your customers online. Within that it has a number of content management features and customer relationship features. For employees, SCP features a flexible, secure and mult-faceted administrative portal. Features of the portal include product and content management, order management, inventory management and more.
Of course we realize that your requirements are also unique to your business - indeed they may well represent what sets you apart from your competition. So all our built-in features are designed to be easily extended or customized.
Highlights
- Ecommerce Features: Address book, order history, wish lists, and other Customer Account features; Dynamic UPS and USPS shipping rates, and Payment processing; Agreements integrated with the checkout process; Products, Attributes, and Options; Discounts and Pricing
- Document Management Features: Standalone agreements, and agreements integrated with checkout; Tools to review and manage agreements in the Administrator; UETA and E-SIGN Considerations
- Other major features: Content Management; Shipping; Inventory; Customer Relationship Management; Accounting Features; Administrative Portal for Employees; Integrations including UPS, FedEx, USPS, Authorize.net, PayPal, QuickBooks, and more
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Basic $99/month | Support via email; 100k requests/month; 1 employee account; 100 orders/month; 100 products; 1GB file storage; 100MB db storage; 100 emails/month | $99.00 |
Pro $250/month (best value!) | Support via email; 500k requests/month; 10 employee accounts; 500 orders/month; 5000 products; 5GB file storage; 500MB db storage; 5000 emails/month | $250.00 |
Enterprise $1,000/month | Personalized onboarding and consulting; custom development services; support via email and phone; 1 million requests/month; unlimited employee accounts; unlimited orders/month; 100k products; 100GB file storage; 10GB db storage; 10000 emails/month | $1,000.00 |
Dimension | Description | Cost/unit |
|---|---|---|
Requests | Number of requests per month exceeding the base plan allotment | $0.001 |
Database storage space | Amount of storage space taken up by your data in MB exceeding the base plan allotment | $1.00 |
Emails | The number of emails created per month exceeding the base plan allotment | $0.05 |
Products | The number of products in the system exceeding the base plan allotment | $0.10 |
Orders | The number of orders created per month exceeding the base plan allotment | $0.50 |
Employee accounts | The number of employee accounts in the system exceeding the base plan allotment | $15.00 |
Dimensions summary
You choose one base plan billed monthly: Basic, Pro, or Enterprise. Each plan sets allotments for requests, orders, products, employee accounts, storage, and emails. Higher plans raise these allotments and add support options, with Enterprise including onboarding, consulting, and phone support. Six separate usage dimensions charge for activity that exceeds your plan's allotment. These cover extra requests, database storage, emails, products, orders, and employee accounts. This lets you keep a predictable monthly base while paying only for the overage you actually use in each category.
Top-of-mind questions for buyers
A request is a single call handled by the platform, including page views handled by the load-balanced servers and API calls to the endpoints. The platform exposes nearly 1,000 API endpoints for searching, editing, adding, and deleting records. Each of these calls counts toward your monthly request total.
You keep your fixed monthly base fee. Any activity above your plan's allotment is charged through the six usage dimensions: requests, database storage, emails, products, orders, and employee accounts. Each category is metered separately, so only the categories you exceed add to your bill.
Requests, emails, and orders are counted per month and reset each billing cycle. Products, employee accounts, and database storage reflect current totals in the system at a point in time. All overage charges appear together, but the recurring per-month metrics differ from the stored-count metrics.
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Vendor refund policy
Refunds are considered on a case-by-case basis. If you wish to request a refund, please email us at support@softslate.com as soon as possible. In the request you must include the specific charge or charges you are requesting a refund for, and the reason for the request.
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
For support, please contact us by email at support@softslate.com . You should expect a reply within 24 hours.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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