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LightLeapAI is a unified AI platform built for education and enterprise automation. It delivers intelligent chat, student services, document processing, data migration, and fraud prevention.
Powered by modular AI engines-Aether (Conversational OS), Polaris (Student Services), Prism (Document Intelligence), Atlas (Data Quality and Migration), and Orion (Fraud Intelligence)-LightLeapAI integrates seamlessly with SIS, ERP, CRM, and LMS systems.
Institutions and organizations use LightLeapAI to:
1. Automate support with secure, authenticated chat.
2. Orchestrate student and customer workflows.
3. Extract insights from transcripts, forms, and documents.
4. Cleanse and migrate institutional data at scale.
5. Detect and prevent financial aid and identity fraud in real time.
LightLeapAI and the suite of products are designed for compliance, scalability, and rapid deployment.
Overview
LightLeapAI is a unified AI platform designed to power modern education and enterprise ecosystems with intelligent automation, conversational access, and real-time decision intelligence.
Built to integrate deeply with SIS, ERP, CRM, and LMS systems, LightLeapAI transforms fragmented workflows into a seamless, AI-driven operating system.
Platform Overview
LightLeapAI delivers automation across five modular AI engines:
Aether - Conversational OS
Secure, authenticated AI chat that routes user requests, supports voice and SMS, and provides auditable human handoff. A single entry point for students, staff, and enterprise teams.
Polaris - Student and Service Orchestration
AI-powered triage for advising, financial aid, and registrar workflows. Handles eligibility checks, ticket routing, SLA tracking, and auto-responses to reduce wait times and increase equitable access.
Prism - Document Intelligence
OCR, structured data extraction, and entity recognition for transcripts, applications, forms, and institutional records. Supports human-in-the-loop verification and compliance automation.
Atlas - Data Quality and Migration
Cleanses, normalizes, and maps data between legacy and modern systems. Supports ETL pipelines for SIS/ERP/LMS migrations with anomaly detection and recommendation engines.
Orion - Fraud Intelligence
Real-time risk scoring and pattern detection across applications, identities, billing, and financial aid. Prevents fraud, reduces false positives, and accelerates investigations.
Seamless Integration and Interoperability
LightLeapAI connects with leading enterprise systems, including:
Ellucian Banner, Workday, Anthology, Peoplesoft, Salesforce, ServiceNow, Canvas, Moodle, Blackboard, AWS and Azure ecosystems.
APIs, webhooks, and secure SSO (OAuth2, SAML, SCIM) ensure frictionless deployment across hybrid infrastructures.
Key Outcomes and Use Cases
24/7 AI-driven student or customer support
Intelligent document review and financial aid automation
Secure data migration during SIS or ERP modernization
Fraud detection across applications and identity workflows
Unified conversational access to institutional knowledge
Security, Compliance and Trust
FERPA, HIPAA, SOC2, GDPR aligned
Tenant-level isolation and private cloud capability
Encrypted data at rest and in transit
Human-auditable transcripts and governance controls
Deployment and Scalability
Available in Starter, Standard, and Enterprise tiers, LightLeapAI scales from small colleges and agencies to state systems and Fortune 500 operations. Delivered via cloud SaaS, VPC, or private AI tenant.
Mission Vision
LightLeapAI is built for institutions and enterprises preparing for a future where every interaction, process, and decision is AI-informed. The platform replaces fragmentation with orchestration-empowering teams to deliver answers in seconds, not days.
Highlights
- Unified AI Platform for Education and Enterprise: Delivers conversational AI, document intelligence, data automation, and fraud prevention in one modular platform.
- Seamless Integration with SIS, ERP, LMS and CRM Systems: Connects effortlessly to Banner, Workday, Anthology, Salesforce, Canvas, and more via secure APIs and SSO.
- Proven to Reduce Support Costs and Operational Risk: Automates service requests, accelerates data migration, and detects fraud in real time-improving ROI and complianc
Details
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Deployed on AWS
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Aether Photon | Unified conversational layer that authenticates users and routes requests to LightLeapAI modules. Supports chat, voice, SMS, and agent hand off with auditable transcripts.Outcomes: Single entry point, lower support costs, faster time to answer, improved CX.Scales: Up to 5,000 students | $15,000.00 |
Aether Wave | Unified conversational layer that authenticates users and routes requests to LightLeapAI modules. Supports chat, voice, SMS, and agent hand off with auditable transcripts.Outcomes: Single entry point, lower support costs, faster time to answer, improved CX.Scales: 5,000 - 10,000 students | $25,000.00 |
Aether Spectrum | Unified conversational layer that authenticates users and routes requests to LightLeapAI modules. Supports chat, voice, SMS, and agent hand off with auditable transcripts.Outcomes: Single entry point, lower support costs, faster time to answer improved CX.Scales: More than 10,000 students | $30,000.00 |
Polaris Photon | AI-powered triage and case orchestration for student requests (advising- financial aid, registrar). Eligibility checks, queueing, automated responses, and SLA tracking. Reduced wait times, equitable support, higher student satisfaction and retention.Scales: Up to 5,000 students | $21,000.00 |
Polaris Wave | AI-powered triage and case orchestration for student requests (advising, financial aid, registrar). Eligibility checks, queueing, automated responses, and SLA tracking. Reduced wait times, equitable support, higher student satisfaction and retention.Scales: 5,000 - 10,000 students | $30,000.00 |
Polaris Spectrum | AI-powered triage and case orchestration for student requests (advising, financial aid, registrar). Eligibility checks, queueing, automated responses, and SLA tracking. Reduced wait times, equitable support, higher student satisfaction and retention.Scales: More than 10,000 students | $39,000.00 |
Prism Photon | OCR and structured text extraction for transcripts, applications, and supporting docs; entity recognition and insight generation; human in the loop verification.Faster evaluations, higher accuracy, automated compliance artifacts.Scales: Up to 5,000 pages | $30,000.00 |
Prism Wave | OCR and structured text extraction for transcripts, applications, and supporting docs; entity recognition and insight generation; human in the loop verification.Faster evaluations, higher accuracy, automated compliance artifacts.Scales: 5,000 - 10,000 pages | $45,000.00 |
Prism Spectrum | OCR and structured text extraction for transcripts, applications, and supporting docs; entity recognition and insight generation; human in the loop verification.Faster evaluations, higher accuracy, automated compliance artifacts.Scales: More than 10,000 pages | $57,000.00 |
Atlas Photon | Cleansing, schema mapping, and pipeline orchestration to move data between SIS/ERP/LMS, with anomaly detection and recommendation engine ("juicer/denoiser").Lower migration risk, improved data quality, accelerated integrations.Scales: Up to 5,000 pipelines | $15,000.00 |
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
LightLeapAI provides enterprise-grade support to all subscribed customers.
Support Availability
Monday - Friday | 8:00 AM - 8:00 PM (Local Time Zones)
24/7 emergency support for critical outages (Severity 1)
Dedicated Customer Success Manager for Enterprise tier
Support Channels
Email Ticketing Portal - support@lightleapai.comÂ
Live Chat - Available within the LightLeapAI platform
Phone/Zoom Support - Available for implementation and escalations
Response SLAs
Critical (P1) - Response within 1 hour
High (P2) - Response within 4 hours
Standard (P3) - Response within 1 business day
Resources & Training
Knowledge base, API documentation, and onboarding guides
Monthly enablement webinars and release updates
Optional training and professional services packages
LightLeapAI is committed to secure, reliable, and human-supported AI operations, ensuring your institution or enterprise receives fast resolutions and continuous platform success.
Phone number: 888-651-3309
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
LightLeapAI (https://www.lightleap.ai/) is a transformative Generative AI and Intelligent Automation platform specifically designed to empower the higher education experience. With its advanced Large Language Model (LLM) tailored for educational institutions, LightLeapAI provides turnkey, data-driven AI/ML tools that elevate learning outcomes, streamline administrative processes, and enhance overall institutional efficiency.By leveraging the power of innovation, LightLeapAI supports personalized student engagement, proactive advising, and efficient resource management, ultimately driving student success and improving retention rates. With its comprehensive suite of features, LightLeapAI positions educational institutions to navigate the complexities of modern higher education while fostering an environment where both students and faculty can thrive.
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