Sold by: FireberryÂ
Deployed on AWS
Fireberry is a fully customizable CRM platform that unifies Sales, Marketing, and Service in one powerful system. Designed to fit any business need, Fireberry offers intuitive tools, seamless integrations, and AI-powered features to help organizations streamline operations, strengthen customer relationships, and drive growth.
Overview
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Fireberry Sales
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Fireberry Marketing
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Fireberry Service
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Product video
Fireberry is a flexible, all-in-one CRM platform designed to manage and optimize Sales, Marketing, and Service operations from a single, unified system. Built for businesses across all industries, Fireberry offers full customization capabilities, allowing companies to tailor workflows, fields, and processes to match their unique needs. With an intuitive interface and powerful automation tools, businesses can streamline operations, enhance customer engagement, and drive growth - all without the need for complex integrations or heavy IT support.
The platform includes advanced sales management tools, marketing automation features like email campaigns and customer journeys, a full-service ticketing system, and AI-driven insights to enrich leads and suggest next best actions. Fireberry also supports seamless integrations with external tools and provides real-time analytics to deliver a complete 360-degree view of customers and operations. Whether you're scaling a small business or managing a large enterprise, Fireberry empowers teams to work more efficiently, stay organized, and deliver exceptional experiences across every customer touchpoint.
Highlights
- Fireberry Sales is your 360-degree solution, empowering teams to manage leads, proposals, and follow-ups seamlessly. Personalize every interaction, streamline workflows, and close deals faster-no distractions, just pure sales efficiency.
- Fireberry Marketing is your all-in-one engine for personalized journeys, campaigns, and engagement. Break silos, align teams, and grow faster with smart messaging that drives loyalty and results-no barriers, just pure marketing power.
- Fireberry Service is your one-stop-shop solution, automating ticket assignment, tracking SLAs, and ensuring seamless communication. Streamline service workflows, deliver consistent support, and keep both your customers and teams fully connected and informed-no interruptions, just top-tier service efficiency.
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
100 Seats Sales Enterprise | For organization looking to scale | $126,000.00 |
50 Seats Sales Enterprise | For organization looking to scale | $63,000.00 |
20 Seats Sales Enterprise | For organization looking to scale | $25,200.00 |
Vendor refund policy
We offer a 30-day money-back guarantee on all purchases. If you're not satisfied with your product, you may request a full refund within 30 days of purchase. To initiate a refund, please contact us at support@fireberry.com with your order details. Refunds will be processed promptly upon verification.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
For any questions or issues, please contact us at: support@fireberry.com Our support team is dedicated to providing you with responsive and efficient assistance. We handle all support requests with priority, ensuring that your issues are addressed and resolved in a timely manner. Whether you're facing a critical system issue or a general inquiry, our team is here to guide you through the process and keep you informed every step of the way. For self-service support, you can visit our Help Center, where you'll find guides, FAQs, and troubleshooting tips. If you're experiencing service issues, check our Status Page for real-time updates. You can also access our Documentation for detailed technical resources. If you need further assistance, feel free to Submit a Ticket, and our team will be happy to help. Your experience with Fireberry is our priority, and we aim to ensure that your service remains seamless and uninterrupted.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
0 ratings
0 AWS reviews
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23 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Ron B.
A System That Gives Me Peace of Mind
Reviewed on Jun 01, 2025
Review provided by G2
What do you like best about the product?
I really love the system – also because of the leadership, guidance, and automations on the side. Clear dashboards, accessible people, and real-time data – in clear visibility – it’s possible to grow with it, to add more team members, and everything stays in one place instead of being scattered across systems. This peace of mind, where the business owner sits in one place and gets a clear picture to keep growing the business – that's worth everything.
What do you dislike about the product?
I don’t really like the limitation on the number of users required to start using the system, and the fact that it's not possible to purchase additional automations for an extra monthly fee — instead, you have to upgrade the entire plan.
What problems is the product solving and how is that benefiting you?
It meets the business’s need to manage all its operations in one place, without jumping between different systems — in addition to the ability to customize and organize the business according to its specific needs.
Tal A.
Why I Recommend Fireberry as a Tech Consultant: Simple, Powerful, and Built for Growth
Reviewed on May 21, 2025
Review provided by G2
What do you like best about the product?
I work with Fireberry as a consultant and implementer, and what I like most is how easy it is to use. My clients don’t need to be tech experts to run it — even non-technical users can handle it easily. It’s flexible, keeps improving fast, and brings sales, service, and marketing all into one place
What do you dislike about the product?
The system works great, but right now there’s no customer portal. This lets some of my clients down, so I use a third-party product for that. I really hope they’ll launch their own portal soon, with the new product release called Fireberry Service
What problems is the product solving and how is that benefiting you?
Fireberry helps keep sales, marketing, and support all together in one place. It’s easy to use and doesn’t need a lot of setup. The automation and connections with other tools save time and make work easier for me and my clients. It helps my clients grow without causing extra headaches or big costs
shiri e.
Fireberry enable the business to have custome made solution
Reviewed on Dec 20, 2024
Review provided by G2
What do you like best about the product?
The easy way to manage everything in the company in one place with the exact needs for us.
What do you dislike about the product?
I really missed that fireberry does not have built-in integration to whatsapp messages
What problems is the product solving and how is that benefiting you?
managing sales as well as customer success as well as inetrnal tasks board and finance, basically everything in the company managed in Fireberry
Saad D.
Excellent
Reviewed on Nov 21, 2024
Review provided by G2
What do you like best about the product?
Your Best Quality Services And Cutomer User Friendly.
What do you dislike about the product?
This is not As such Dislike But one thing IThing Its improve Its A Product Listing.
What problems is the product solving and how is that benefiting you?
I will Face Problem Only One thing Is to face CRm Is very lenthy Process
ibrahim c.
Fireberry has revolutionized how I manage leads and client interactions.
Reviewed on Nov 19, 2024
Review provided by G2
What do you like best about the product?
The automation features save time on repetitive tasks
What do you dislike about the product?
A few advanced features also take a bit of time to fully understand during setup.
What problems is the product solving and how is that benefiting you?
Its automation features streamline repetitive tasks, saving time and allowing me to focus on building relationships with prospects. that really help me in my companie