Overview
38-3D provides professional services to help organisations assess, plan, implement, migrate and manage workloads on Amazon Web Services (AWS). Our services are directly related to the adoption and ongoing operation of AWS services, including Amazon EC2, Amazon S3, Amazon VPC, AWS Identity and Access Management (IAM), Amazon RDS, Amazon Route 53, Amazon CloudWatch, AWS Backup and AWS Systems Manager.
We can assist with AWS environment assessments, cloud architecture planning, workload migration, AWS account and network configuration, compute and storage deployment, identity and access configuration, backup and recovery planning, monitoring, cost optimisation and ongoing operational support. Engagements can cover a new AWS deployment, migration of existing workloads to AWS, improvement of an existing AWS environment, or ongoing management and support. Our approach starts by understanding the customer's requirements and existing environment before defining an appropriate AWS architecture, implementation plan and agreed scope of work.
Services are delivered as scoped professional-services engagements through AWS Marketplace. The scope, deliverables, timescales and commercial terms for each engagement are agreed with the customer through an AWS Marketplace private offer. Where work requires AWS resources to be created in the customer's AWS account, access and permissions are designed around AWS IAM and least-privilege principles. AWS service usage and infrastructure charges incurred in the customer's AWS account are separate from the professional-services fees purchased through AWS Marketplace and remain the responsibility of the customer.
Highlights
- AWS-focused consulting and implementation – Practical assistance with assessing requirements, designing AWS environments, configuring AWS services and migrating workloads to AWS.
- AWS managed services and operational support – Ongoing assistance with monitoring, maintenance, backup, access management, troubleshooting, optimisation and day-to-day operation of AWS environments.
- Flexible, customer-specific engagements – From individual AWS projects and migrations to ongoing cloud management, with scope and deliverables agreed to match your organisation's requirements.
Details
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You can now purchase comprehensive solutions tailored to use cases and industries.
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Vendor support
38-3D provides UK-based support for customers purchasing our AWS professional services through AWS Marketplace. Support is available by phone on 01582 256 383 and by email at contact@38-3D.co.uk for questions relating to your engagement, AWS implementation, configuration, migration or ongoing managed service.
We aim to respond to AWS Marketplace customer enquiries within two business days. The specific support scope, service levels, deliverables and any agreed response requirements for an engagement will be defined in the applicable AWS Marketplace private offer or statement of work.