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    BlueJeans Relay Listener Service

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    Deployed on AWS
    AWS Free Tier
    A server with pre-installed BlueJeans Relay Listener Service software

    Overview

    BlueJeans Relay is a software solution that integrates customer-premise components and applications with the BlueJeans cloud. The Listener Service is a server which controls your Endpoints on your behalf. It connects to the hosted Relay server and sends network and calendar information to your endpoints.

    Highlights

    • Keep your endpoint calendar up to date automatically using BlueJeans Relay

    Details

    Delivery method

    Delivery option
    64-bit (x86) Amazon Machine Image (AMI)

    Latest version

    Operating system
    Ubuntu 20.04

    Deployed on AWS

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    Pricing

    BlueJeans Relay Listener Service

     Info
    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Usage costs (51)

     Info
    Dimension
    Cost/hour
    t3a.small
    Recommended
    $0.00
    t3.micro
    AWS Free Tier
    $0.00
    m3.xlarge
    $0.00
    t3a.xlarge
    $0.00
    r5.xlarge
    $0.00
    m3.2xlarge
    $0.00
    c3.2xlarge
    $0.00
    t3a.large
    $0.00
    r3.2xlarge
    $0.00
    r3.large
    $0.00

    Vendor refund policy

    N/A

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Usage information

     Info

    Delivery details

    64-bit (x86) Amazon Machine Image (AMI)

    Amazon Machine Image (AMI)

    An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.

    Version release notes
    • Added a new Cisco macro that lets users manually dial into BlueJeans and Microsoft Teams meetings by typing the meeting details on a Cisco touchscreen. This way, users can more easily join ad-hoc meetings which weren't scheduled on the Endpoint's calendar, and they don't have to remember or type a one-string SIP/H.323 dial string.

    • Enabling: in the Relay administrative site, choose or create an Endpoint. Set its Manual Meeting Dialer property to enabled. This will install a macro script and a UI Extension panel on the Endpoint, with a Join Meeting button visible on the Cisco home screen.

    • Attending: when users tap this button, they will be prompted for the meeting type, BlueJeans or Teams. Next, they will be prompted to type in the meeting ID and passcode (or tenant key and VTC conference ID for Teams meetings). The Endpoint will then join the meeting.

    • Requirements: Cisco CE 9.3 or later. SX10 is not supported. Macro runtime must be enabled on the Endpoint.

    • Added a new button to the existing in-meeting UI macro that shows and hides the BlueJeans chat panel.

    • Added the ability to upload multiple contacts to a Contact List using a bulk CSV file. This functionality can be found on the edit page for any of your Contact Lists.

    • Improved performance when synchronizing large Contact Lists to endpoints.

    • Updated meeting parser for Teams Guest Join.

    • Updated meeting parser for Webex Teams meetings.

    • Fixed authentication code not being sent automatically from Relay Admin UI during Windows Listener Service installation, forcing a clipboard fallback.

    • Fixed issue when detecting system HTTP proxy during Listener Service installation on Windows.

    • When deleting a Dial Style, any Endpoint which was using it will have its Dial Styles reverted to the default Annex O Dial Style.

    Additional details

    Usage instructions

    See the following article for web app usage instructions: https://support.bluejeans.com/s/article/Relay-Listener-Service-Web-App 

    Support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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