Overview
Vibe AI is the first Agentic On-Call Engineer, built to modernize incident response for on-call, SRE and DevOps teams. Powered by advanced Agentic AI and large language model (LLM) technology, Vibe acts as a 24/7 teammate that helps proactively detect, triage, and resolve incidents faster. Vibe integrates seamlessly with the tools you already use, including Slack, Jira, PagerDuty, and Datadog, to surface real-time context, summarize past incidents, and recommend resolution steps with full traceability.
Unlike traditional automation or generic chatbots, Vibe delivers contextual, action-oriented support tailored to your workflows. Vibe can draft incident tickets, identify similar issues in logs, summarize Slack/Teams threads, and coordinate across channels in real time. Vibe learns from your environment and improves over time to deliver increasingly accurate and relevant assistance.
By streamlining coordination, documentation, and root cause analysis, Vibe helps reduce mean time to resolution (MTTR), eliminate repetitive tasks, and maintain high service reliability. Whether handling a SEV-1 outage or managing day-to-day alerts, Vibe empowers your team to respond quickly and confidently, with less stress.
Highlights
- Vibe AI mixes the capabilities of the smartest AI note-takers, search assistants, coding agents, and automation tools into a single on-call teammate that transcribes, summarizes, troubleshoots, and resolves incidents end to end, without human bottlenecks
Details
Unlock automation with AI agent solutions

Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
---|---|---|
Vibe AI: Your Superagent for Incident Resolution, On-Call 24/7 | Vibe AI is the first Agentic On-Call Engineer that proactively detects, triages, and resolves incidents for your team. Contact us today for a custom quote. | $250,000.00 |
Vendor refund policy
All fees are non-refundable after the paid Term begins. Free trials, if offered, are time-limited, provided as-is, and may be suspended or terminated at any time.
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Delivery details
API-Based Agents & Tools
API-Based Agents and Tools integrate through standard web protocols. Your applications can make API calls to access agent capabilities and receive responses.
Additional details
Usage instructions
API
VibeAI API Usage Instructions
VibeAI provides an AI-driven incident management platform with a secure token-based API for organizations to analyze, summarize, and collaborate on incidents in real time.
Authentication
Before using the API, buyers must:
- Subscribe via AWS MarketplaceÂ
- Complete onboarding via our identity provider (Auth0) which sets up your organization and admin account.
- After onboarding, generate an access token as follows:
Step 1: Get Authorization URL
Response:
{ "authorization_url": "<https://auth-provider.com/authorize>?...", "state": "xyz123" }Note: The authorization_url field in the response contains a full Auth0 login URL.
Step 2: Open the Authorization URL in a Browser
- Copy the authorization_url value from the JSON response.
- Paste it into your browser and complete the Auth0 login process.
- After login, you will be redirected to a page that displays your access token as plain text.
API Endpoint Example
Endpoint: POST <https://api-dev.vibraniumlabs.ai/api/chat>
Description: Ask VibeAI to analyze or summarize incident-related context.
curl --location '<https://api-dev.vibraniumlabs.ai/api/chat>' \ --header 'Content-Type: application/json' \ --header 'Authorization: Bearer YOUR_ACCESS_TOKEN' \ --data '{ "instanceId": 452, "message": "What is the current status of the incident?" }'Sample Response:
{ "response": "âś… The incident \"Real-time traffic analytics showing zero activity across all platforms\" is currently marked as Resolved. The status was updated by <wayne@vibraniumlabs.ai> on 2025-07-08 at 05:47 UTC.", "agentId": 2710 }API Schema
- Authorization: Bearer token in header (required)
- instanceId (integer): The incident ID (optional)
- message (string): Your natural-language query in string (required)
Base URLs
<https://api-dev.vibraniumlabs.ai>
Note: The entitlement status returned by this API is updated via a scheduled batch job that runs every minute. As such, recent changes to entitlements (e.g., upgrades, downgrades, cancellations) may take up to 60 seconds to be reflected in API responses.
Visit https://vibranium-labs.notion.site/vibe-ai-functionality-guide for more information on use cases and functionality
Support
Vendor support
Email: admin@mail.vibraniumlabs.ai Phone: 917.300.1014
Vibranium Labs offers responsive support for all users of Vibe AI. During your active subscription or trial, you will have access to email and phone support Monday to Friday, 9am to 6pm ET. Critical incident-related issues receive prioritized response. Enterprise customers may be eligible for expanded support SLAs.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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