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    Yellow.ai: Enterprise Grade AI Agents for EX & CX

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    Sold by: yellow.ai 
    Yellow.ai is an enterprise-grade agentic AI platform that enables organizations to automate customer and employee conversations across 35+ channels using advanced large language models, low-code tools, and deep enterprise integrations.

    Overview

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    Yellow.ai empowers enterprises to deliver autonomous, human-like conversations at scale across chat, voice, email, social media, and more. The platform combines a no-code AI builder, advanced Orchestrator LLM, and 150+ pre-built integrations for rapid deployment of intelligent agents that automate complex workflows, resolve queries, and drive engagement. Its unified knowledge management, real-time analytics, and seamless human escalation ensure brand consistency, compliance, and continuous improvement. With robust security, multi-language support, and flexible deployment options (public cloud, private, on-prem), Yellow.ai is trusted by leading organizations worldwide to transform customer experience, employee engagement, and operational efficiency.

    Highlights

    • Unified omnichannel automation: Build once and deploy intelligent agents across 35+ digital and voice channels for consistent, scalable engagement.
    • No-code/low-code agent builder: Empower business users to create, test, and launch sophisticated AI agents with visual workflows and natural language prompts.
    • Deep enterprise integration: 150+ out-of-the-box connectors for major CRMs, ITSM, ERP, and productivity tools, enabling seamless data exchange and end-to-end automation.

    Details

    Delivery method

    Deployed on AWS

    Unlock automation with AI agent solutions

    Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
    AI Agents

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Yellow.ai: Enterprise Grade AI Agents for EX & CX

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (2)

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    Dimension
    Description
    Cost/12 months
    Basic Plan
    Basic chatbot with 1 usecase and tiered conversation limits
    $10,000.00
    Standard Plan
    Standard chatbot with 4 usecases and tiered conversation limits
    $25,000.00

    Vendor refund policy

    No refunds policy unless there is a legitimate reason

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Ratings and reviews

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    2 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Banking

    Build bots easily with many features available.

    Reviewed on Dec 04, 2020
    Review provided by G2
    What do you like best about the product?
    Flexibilidad para integrarse con plataformas de redes sociales.
    What do you dislike about the product?
    Working on tables could be done with clicks instead of writing code.
    What problems is the product solving and how is that benefiting you?
    Nothing but can be used for various things.
    Banking

    The best and easy platform.

    Reviewed on Dec 04, 2020
    Review provided by G2
    What do you like best about the product?
    The sessions they conducted and the way they explained about this platform were very helpful. I have truly benefited from this new skill, and it is a great opportunity. Also, thanks for the opportunity to submit my bot.
    What do you dislike about the product?
    Frankly, nothing more; I am very much impressed by their response to my emails and the support from the team.
    What problems is the product solving and how is that benefiting you?
    Chatbot is an excellent feature for the customer journey, and in pandemic situations like Covid-19, YellowMessenger provided a great boost and solutions for all business categories to meet customer expectations. Really awesome.
    Recommendations to others considering the product:
    Yellow Messenger is the best platform for business categories.
    View all reviews