Overview
Student support teams are overwhelmed with repetitive requests, from enrollment inquiries and fee processing to academic questions and administrative support. This leads to delays, high operational costs, and student frustration.
The Student Support GenAI Chatbot solves this by delivering instant, personalized, 24/7 assistance across student portals, LMS platforms, and administrative systems. Within 4 weeks, institutions can reduce operational costs by up to 40%, free staff from routine tasks, and significantly improve student satisfaction.
Built on AWS, the chatbot integrates seamlessly with institutional systems, handles high interaction volumes at scale, and generates actionable insights for continuous improvement.
Key Features
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24/7 AI Powered Assistance Instant, round-the-clock responses to student queries, reducing support delays.
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Effortless LMS & Portal Integration Seamlessly connects with existing learning management and student information systems.
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Personalized Student Support Delivers tailored answers based on student history and context.
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Multilingual Support Engage global student populations with multi-language capability.
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Real Time Analytics Monitor chatbot usage, track satisfaction, and refine support strategies with AI-driven insights.
This SaaS solution runs on AWS and leverages AWS Lambda for serverless response automation and Amazon Comprehend for advanced language understanding.
Highlights
- 24/7 AI Driven Student Support, Always - on multilingual chatbot that never sleeps.
- 40% Cost Reduction, Reduce reliance on manual support while improving student experiences.
- Effortless Scalability, Handle unlimited queries as enrollment grows.
Details
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