Sold by: PreparedÂ
Prepared is an Assistive AI platform built for emergency response. Prepared captures and processes critical information across every stage of a 911 call, resulting in faster, more accurate responses and a more coordinated emergency workflow.
Overview
Prepared is an Assistive AI platform built for emergency response that eases the burden on 911 telecommunicators. The platform helps every agency gain clarity on every call, reduce errors, and speed up call processing so that every emergency gets the most effective and timely response. Over 1,000 public safety agencies use Prepared as a second set of eyes and ears with non emergency call triage, live call transcription and translation, AI generated summaries, radio channel monitoring and automated protocol adherence tracking.
Highlights
- Reduce call processing time by 66%
- Reduce non emergency calls by 50%
- Increase employee QA scores
Details
Sold by
Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Assistive Call Taking | Assisted Call Taking: Up to 30,000 calls. Anything above 30,000 contact for private offer | $0.21 |
Automated Quality Assurance | Automated Quality Assurance: Up to 120,000 call. Anything above 120,000 contact for private offer. | $0.55 |
Assistive Dispatch | Assistive Dispatch: Up to 30,000 calls. Anything above 30,000 contact for private offer. | $0.60 |
Automated Non-Emergency Triage | Automated Non-Emergency Triage: Up to 80,000 calls. Anything above 80,000 contact for private offer. | $0.352 |
Implementation Bundle | Implementation of Prepared platform | $7,709.00 |
Vendor refund policy
No refunds allowed.
Legal
Vendor terms and conditions
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Live agent support from 7 am CST - 7 pm CST M-F and in the event of emergency, we have 24/7 after-hours on call
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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