Sold by: Giant SwarmÂ
Giant Swarm's cloud native developer platform is build on open-source tools to manage Kubernetes and all necessary capabilities around Security, Connectivity, Observability and Developer Experience at scale on top of AWS Infrastructure.
Overview
Giant Swarm delivers much more than a state-of-the art Kubernetes Platform. Giant Swarm's platform and services are designed to support large scale customers to run most critical applications in production. The platform enables easy deployment and management of production-ready Kubernetes environments, as well as an extensive and growing set of pre-configured and pre-selected open source tools to extend the Kubernetes infrastructure with observability, connectivity, security, and developer experience capabilities. The sum, our Cloud Native Developer Platform, provides the perfect home for containerized applications.
Modular open-source platform: With the help of the experience of the open source community, we are continuously improve our platform offering and foster your innovation capabilities. Our platform is based exclusively on open-source and offers maximum freedom for your internal platform team to extend and configure the platform modularly according to their needs and requirements. We give your internal platform team full control over the platform. Because our platform is exclusively open source and uses only Kubernetes native APIs, the installed platform remains in place even after a collaboration ends. There is zero technical lock-in.
Highlights
- Managed with the Power of DIY - Giant Swarm's platform combines the benefits of DIY and managed services. While Giant Swarm provides a fully automated lifecycle management of the platform the you have full control and flexibility over the configuration and extension of it providing a DIY-like sovereignty. The highly secure and enterprise proven platform runs in the customer's AWS environment and is 100% open source preventing any vendor-lock in.
- You break it, we fix it - Giant Swarm provides reliable 24x7 operations of the cloud native platform, with immediate issue resolution, and facilitates direct access to highly knowledgeable and experienced engineers that help avoid errors and share their cloud native expertise. Agile principles, root-cause analysis and fast and frequent upgrades to the latest releases are used to ensure a reliable and secure platform.
- Platform Team as a Service - Giant Swarm engineers work with platform teams continuously to constant assess platform strategy and co-invent new capabilities ensuring sustainable adoption across the development organization.
Details
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Delivery method
Deployed on AWS
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
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Support
Vendor support
Gian Swarms core business is 24x7 support and lifecycle management. Our goal is to share knowledge with the platform teams we work with. This is why we provide access for your engineers to our Swarm at any time, on demand. Our issue resolution is outstanding with a MTTA of one minute or less and a MTTR of 30 minutes and less.
Each customer shares a dedicated Slack Channel with us. We make sure that one of our engineers is always available for any kind of communication between your engineers and our engineers. This includes any kind of questions, requesting help with a specific task, or reporting an issue. We do not work with ticket systems. Since the support is just one Slack message away the support feels more like a remote extension of your team.
For our customers, we are the entrance to the CNCF community. We have been part of the CNCF community from the beginning and are a founding member of CNCF service providers. Because we use OSS we tap into the existing communities of those tools. We support and encourage our customers in contributing to the CNCF community. When we see requirements from our customers that can not be supported from upstream we contribute to enable specific requirements. This way we ensure the long-term support from the community for our customers.
See our [docmentation](https://docs.giantswarm.io/?_gl=1Â 1pc4ukv_gaMjE2ODEwMDMuMTY1NDYwNzM5NA.._ga_WJ6BME64QY*MTY5MzI5OTc2NC4xMTYuMS4xNjkzMjk5NzcyLjAuMC4w) for more technical details.
See our blog for more insight of the Giant Swarm way.
See our Git Repo for tech we provide.
Contact hello@giantswarm.io to contact us directly.