Sold by: Flexa CloudÂ
Utilize AI to analyze recorded customer calls, extracting key insights such as customer sentiment, common issues, and agent performance metrics. This data can be used to improve training, identify trends, and enhance overall customer service quali...
Overview
Post-call analytics
Flexa, with over 15 years of expertise in AI and Cloud, delivers this solution to create measurable business impact.
Our platform runs directly in the customer’s AWS account, ensuring scalability, compliance, and full ownership.
Benefits
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Utilize AI to analyze recorded customer calls, extracting key insights such as customer sentiment, common issues, and agent performance metrics. This data can be used to improve training, identify trends, and enhance overall customer service quality.
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Designed to reduce costs, accelerate processes, and enhance customer and employee experiences.
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Scalable and secure, aligned with enterprise-grade requirements.
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Strategic implementation with continuous improvement.
How We Deliver
The Flexa solution is powered by Amazon Bedrock and Amazon SageMaker, enabling robust, scalable, and intelligent automation tailored to this use case.
Highlights
- Runs directly in the customer’s AWS account for full ownership and compliance
- Powered by Amazon Bedrock and Amazon SageMaker for scalable and intelligent automation
- 15+ years of Flexa expertise delivering enterprise AI and Cloud solutions
Details
Sold by
Delivery method
Deployed on AWS
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
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