Sold by: GeekFeed Co.,Ltd.
Turn existing FAQs into knowledge and build a contact center that automatically responds using generative AI. Reduces operator workload and provides rapid 24/7/365 support.
Overview
Problems
Are you spending too much time responding to frequently asked questions (FAQs) from customers?
Solutions
This service is a professional service that combines generative AI services like Amazon Bedrock with Amazon Connect to build a highly accurate automated response system. We import the FAQ data and manuals you possess as a knowledge base, and the AI understands the context to respond in a natural dialogue.
Expected Effects
This significantly improves the automation rate of primary responses, allowing operators to focus on more complex and high-value tasks. We provide total support from requirement definition to AI tuning and system construction.
Highlights
- Construction of a natural and highly accurate automated response system utilizing generative AI
- Effective utilization of existing FAQs and manual assets (Knowledge Base creation)
- Significantly reduce operator workload and improve response rate
Details
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Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Support
Vendor support
Email: alliance@geekfeed.co.jp