DX Platform

What do you like best about the product?

Very good at getting feedback about the team's performance in an aggregated anonymous way

What do you dislike about the product?

It is very rigid in how many days it takes to do things. Like i would love a more lightweight frequent option and a longer term one where i can run it quarterly

What problems is the product solving and how is that benefiting you?

DX provides information about the team's thoughts that they wouldn't necessarily air out to me

What do you like best about the product?

DX combines the best aspects of your favorite tools for managing software teams. It blends qualitative and quantitative data points, so you can drive the most impactful improvements for your teams.
Their customer success team is also second to none. They do everything they can to ensure you and your teams get full value from their software. They are also very responsive with product feedback. They take a customized approach so that our most specific problems can be solved.

What do you dislike about the product?

DX's biggest strength is being able to combine and/or replace a lot of software productivity tools, but then it's also spread thin competing across different software solutions and problem spaces. This may leave you desiring feature parity with the ultra specialized tools (e.g. more dynamic reporting generation). But the customer success team does a great job helping you navigate each problem space to find the right balanced solution for your needs.

What problems is the product solving and how is that benefiting you?

- Identifying productivity and developer experience trends at micro and macro levels
- Streamlining survey feedback to tackle the most impactful issues
- Reducing tool fatigue by consolidating a lot of features

What do you like best about the product?

I love the DX platform because it gives me a real-time, holistic view of our engineering health and the underlying dynamics that shape how our teams build. It surfaces meaningful signals — not just metrics — that help me understand where friction exists, where teams are thriving, and where targeted support can drive the greatest impact. With DX, I can partner more effectively with engineering leadership to make data-informed decisions, anticipate challenges before they escalate, and champion the operational and cultural changes that truly move the organization forward. Ultimately, the platform empowers me to focus our energy in the right places, improve how we work, and enable our teams to deliver with greater clarity, confidence, and momentum. We've been able to connect with new platforms we use like Amp and Firebender to track AI adoption very easily, so I'd say ease of use and implementation are also great.

What do you dislike about the product?

The snapshots and reports are very helpful. Sometimes I find it hard to sift through data and slice it by the right attributes. There are a lot of attributes and I find myself having to ask our DX support team to help me get the right comparisons of control groups, etc. They are very helpful and I can always rely on them to support.

What problems is the product solving and how is that benefiting you?

DX helps us understand where engineering teams are thriving and where they're feeling friction. As an AI Enablement program lead and champion at Underdog, I'm very interested in how teams are leveraging AI, and we've been able to adapt our quarterly snapshots to ingest that information easily and pivot our AI enablement strategy accordingly. It not just helps us understand data on org health, it also helps us action them effectively to continuously improve.

What do you like best about the product?

I appreciate being able to access all the information about delivery, development performance, and various metrics in a single location. Each week, I receive helpful insights that highlight both areas of improvement and aspects that may have declined.

What do you dislike about the product?

At times, I find it difficult to determine whether I have all the necessary data stored in the warehouse.

What problems is the product solving and how is that benefiting you?

This tool helps track both the team's performance and overall mood. It also provides valuable insights into what aspects of our processes, team dynamics, and company culture are working well, as well as highlighting any pain points that need attention.

What do you like best about the product?

I love that it gives metrics about our teams

What do you dislike about the product?

Sometimes the data around fist PR can be flakey.

What problems is the product solving and how is that benefiting you?

It’s helping me guide org strategy to help my devs be more efficient