Databarracks Managed Commvault

Databarracks Managed Commvault Service

Overview

Databarracks has developed a service to add real value to your current Commvault backup solution.

This is provided for zero (or near-zero) additional cost. We aim to enhance your Commvault software and significantly reduce your cyber and recovery risk.

Why switch to Databarracks: – Annual review of cyber recovery plans and alignment with your Commvault recovery strategy – Recovery Readiness Score for monthly board reporting – Access to our battle-hardened Commvault engineers for 24/7/365 support – Flexibility to adapt your software investment and align it with your strategic IT roadmap, protecting your data wherever it lives, from on premises, in-cloud and in SaaS – Installation of our proprietary backup service desk software BackupChecks for enhanced reporting and error resolution at scale

AWS services used: EC2

Highlights

Expert Backup Management – Ensuring Commvault backups are correctly configured, optimised, and aligned with your data protection strategy.
Simplified License Management – Helping you maximise the value of your Commvault investment with strategic licensing and cost optimisation.
Recovery Readiness Assessments – Regular reporting and testing to improve data resilience and ensure your backup environment is ready for recovery.

Details

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Databarracks

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Pricing

Custom pricing options

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Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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Support

Vendor support

Service and Support

Unlimited named callers
Onsite Support for P1 Business Critical Events (as required)
1 Annual Data Health Check

Global 24x7x365 Telephone Support: • Incident Prioritisation (P1 – P4 Time to Action) • 15 minutes response time to phone calls • 30 minutes response time to P1

Quarterly Service Review
Remote technical support & remediation
Service Level Agreement (SLA)

Contact support at support@databarracks.com