Experis RAG Business Service

RAG Business Service by Experis leverages the power of Retrieval-Augmented Generation (RAG) technology to revolutionize how organizations interact with their data. Seamlessly integrated with a suite of AWS services, this solution combines generative AI with enterprise-grade data security, enabling precise, context-aware responses tailored to your specific business needs. With RAG Business Service, businesses can automate repetitive tasks, streamline workflows, and derive actionable insights, transforming data into a strategic asset.

Key features of RAG Business Service include advanced retrieval capabilities powered by AWS Bedrock and Knowledge Bases, utilizing the Claude Sonnet LLM for generating accurate and relevant responses. Data is securely stored and managed with AWS S3, while AWS OpenSearch enables efficient indexing and searching of vast datasets. The solution also integrates AWS Cognito for robust user authentication and supports SSO with EntraID, providing a seamless and secure user experience. Containerized components are deployed using Elastic Container Registry, Elastic Container Service, and AWS Fargate, ensuring scalability, performance, and ease of management.

Designed for scalability and adaptability, RAG Business Service empowers organizations to harness their data effectively while ensuring compliance with the highest security standards. Whether used for customer support, knowledge management, or real-time decision-making, RAG Business Service provides an innovative, AI-driven platform to unlock new opportunities and elevate operational efficiency.

• Increased Productivity: Automate repetitive tasks and focus on strategic initiatives.
• Improved Decision-Making: Access real-time, AI-generated insights for accurate and informed decisions.
• Enhanced Customer Satisfaction: Deliver faster, context-aware responses, improving user experiences.
• Cost Savings: Reduce operational costs by streamlining processes and minimizing manual work.
• Adaptability and Flexibility The solution can be tailored to specific industry requirements, processes, and data sources.
• Security and Compliance Full control over data storage and processing ensures enhanced data security and reduced risk.

Experis RAG Business Service can be tailored to support automation and optimization of various usecases:

• Contract Management Retrieve specific clauses or terms from large contract repositories. Automate the generation of customized contract summaries or compliance reports. Answer queries about contract obligations, deadlines, and penalties.

• Knowledge Management Serve as an intelligent assistant for navigating corporate knowledge bases. Retrieve company policies, technical manuals, or procedural documents. Provide quick access to training materials or FAQs for employees.

• Compliance and Risk Management Assist in identifying compliance risks within contracts or policies. Automate audit preparation by extracting relevant compliance data. Answer complex regulatory questions with data-backed precision.

• Legal Assistance Search and retrieve case precedents or legal documentation. Assist in due diligence processes by extracting relevant data quickly. Automate the summarization of legal findings for faster decision-making.

• Customer Support Deliver accurate and context-specific responses to customer queries. Access and present product-specific or case-related information instantly. Automate repetitive inquiries, freeing up human agents for complex cases.

• Human Resources (HR) Respond to employee questions about benefits, policies, and procedures. Retrieve candidate profiles or hiring documentation for HR staff. Automate onboarding by providing step-by-step guidance and resources.

• IT and Technical Support Provide troubleshooting guidance for technical issues based on knowledge bases. Retrieve system documentation or maintenance schedules. Answer user questions about IT policies or security protocols.