Managed Cloud Platform Services (CPS)

Managed AWS Cloud Platform Services (CPS) is a comprehensive managed service that assumes full ownership of your Amazon EC2, EKS, RDS, S3 and supporting AWS infrastructure—so you stay focused on innovation and growth while we keep everything running smoothly behind the scenes.

As technology-driven organizations, you face constant challenges: infrastructure bottlenecks slowing down scaling, productivity lost to ad-hoc DevOps practices, preventable downtime eroding user trust, overburdened engineers with no backup, and pressure to mature operations quickly without internal resources. CPS acts as your trusted guide, combining deep empathy for these pains with proven authority—backed by our AWS Partnership, certified engineers, and battle-tested playbooks.

Our 3-step engagement plan makes it simple:

1. Discovery and Assessment: Start with a free Cloud Maturity Review to evaluate your AWS setup, identify risks, quick wins, and long-term opportunities—delivering a structured report with actionable insights.
2. Tailored Onboarding and Execution: Assign a dedicated cross-functional team (Senior, Expert, and Junior engineers led by a Technical Account Manager) to baseline your environment, implement observability tools, automate workflows, and achieve early wins like cost savings or reliability improvements.
3. Ongoing Support, Optimization, and Growth: Provide 24/7 monitoring, incident response (SLAs as low as 4 hours), monthly engineering hours for tasks like CI/CD enhancements or migrations, proactive FinOps for 10-30% cost reductions, and quarterly reviews to align with your evolving goals.

Key capabilities include:

• 24/7 Monitoring and Incident Response: Real-time alerts, triage, resolution, and root cause analysis to prevent outages.
• Engineering Task Pool: Bankable hours for infrastructure automation, IaC (Terraform), Kubernetes management, and more.
• Proactive Optimization: Resource right-sizing, auto-scaling, and cost controls to keep spend predictable.

By partnering with Sonrisa Managed Cloud Services, you avoid failures like downtime damaging trust, compliance fines, engineer burnout, and spiraling costs. Instead, achieve resilient infrastructure, reclaimed focus, predictable spend, audit-readiness, and strategic scalability—transforming your AWS environment from a liability into a superpower.

CPS is not just support; it's a strategic extension of your engineering strategy, empowering you to build, launch, and scale without operational distractions.