Overview
SnapLogic Professional Services – Expert Integration & Automation Solutions
Unlock the full potential of SnapLogic with our comprehensive Professional Services, designed to accelerate your integration initiatives.
Our team of certified SnapLogic experts ensures a seamless experience across Architecture, Design, Build, Test, Implementation, and Support, enabling your organization to optimize workflows, enhance automation, and drive business agility.
VLDB’s SnapLogic Offerings
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Architecture & Design • Define a scalable and secure integration architecture tailored to your enterprise needs. • Establish best practices for SnapLogic Pipelines, API Management, and Data Governance. • Assess current integration landscapes and identify opportunities for optimization.
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Build & Development • Develop high-performance, reusable SnapLogic pipelines for data integration, API orchestration, and workflow automation. • Implement low-code/no-code solutions to enable business and IT teams. • Integrate on-premise, cloud, and hybrid applications with best-in-class data transformation techniques.
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Testing & Validation • Ensure data accuracy, consistency, and performance through rigorous testing methodologies. • Implement automated testing frameworks for efficient pipeline validation and monitoring. • Conduct security and compliance testing to meet industry standards.
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Implementation & Go-Live Support • Deploy SnapLogic solutions seamlessly into production environments with minimal downtime. • Provide cutover planning and execution for a smooth transition. • Optimize monitoring, logging, and alerting mechanisms to ensure system reliability.
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Ongoing Support & Center of Excellence • Offer managed services, training, and continuous support to maximize ROI. • Establish a SnapLogic Center of Excellence (CoE) to drive long-term governance, best practices, and innovation. • Conduct periodic health checks and performance tuning to keep integrations optimized.
Why VLDB?
✅ Certified SnapLogic Experts with deep industry experience ✅ Accelerated Deployments using best practices and proven methodologies ✅ Flexible Engagement Models – Advisory, Project-Based, or Managed Services ✅ End-to-End Support – From initial planning to long-term success
Take your SnapLogic integration capabilities to the next level - contact us today!
Highlights
- SnapLogic Partner
- SnapLogic Certified Developers
- Hands-on SnapLogic Expertise
Details
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We’re committed to providing comprehensive support via multiple channels.
Support Portal
For technical issues or questions, submit and track support tickets via our support platform, available 24/7. The support portal allows you to:
- Submit Tickets: Describe your issue and attach necessary files for clarity.
- Track Progress: Monitor your request’s status in real-time and receive updates from our team.
- Knowledge Base: Access self-service articles to resolve common issues.
- Response Time: After submitting a ticket, you’ll receive an acknowledgment, and our team will respond based on your SLA.
Phone Support
For urgent issues, call us directly. Our support specialists will assist you in real-time during business hours, with extended coverage based on your SLA:
- Immediate Escalation: Critical issues will be escalated for swift resolution.
- Follow-Up: A support ticket will be created for tracking purposes after your call.
Service-Level Agreement (SLA)
Response and resolution times may vary based on your support plan. Refer to your SLA for details on:
- Response Time Commitments
- Priority Levels
- Resolution Targets
Our goal is to provide effective communication and fast resolutions through online and phone support.
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