Sold by: TIAG
Deployed on AWS
Customizable first responder mental resilience app in both law enforcement and firefighter versions. Combines curated wellness content with evidence-based self regulation tools (tactical breathing, mindfulness, sounds). Agency specific content for resources and peer support is added as part of configuration.
Overview
mRes is pre-built in the AWS GovCloud and available for download from the public app stores. Customer organizations provide their specific content (local resources, department contacts, peer support personnel) as part of the onboarding and configuration process. The end result is an app tailored to support a specific organization and support their wellness program.
Key differentiators vs. other similar apps include:
- A prehab approach - We focus on helping build and maintain personal resilience while also providing a path to support resources.
- Security and Anonymity - No personal information is collected on users, content flows one way to authorized end users. Users are authorized but deidentified to preserve anonymity while using the app.
- Native App - mRes works without an internet connection and makes use of the existing features on the personal device. Whatever phone, chat, web browsing tool, etc. is installed on the user phone is what mRes uses. These activities occur outside the app with no data interception.
- Government Device and MDM Compatible - Designed to federal information technology security standards.
- Affordability - Typically half the cost of other similar apps.
Highlights
- mRes focuses on a prehab approach instead of a rehab approach. Users can take anonymous assessments to help guide their journey, but the app focuses on building healthy habits using a buffet of proven stress management tools and techniques.
- Completely customizable to include almost any organizational content. Content is maintained and refreshed under the annual enterprise license. Each time an authorized user opens the app updated content automatically syncs.
- Optimized for AWS GovCloud for scalability and security. No personally identifiable information is collected by the app.
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Dimension | Description | Cost/12 months |
|---|---|---|
Annual Enterprise License | Min order quantity 100 users. Price based on total users. | $1,000,000.00 |
Dimensions summary
This listing offers one pricing option: an Annual Enterprise License billed per user over a 12-month contract. You must order at least 100 users to start. Your total cost is based on the number of users you enroll, so pricing scales directly with your team size. There are no separate tiers or add-ons. Adding more users increases the license count under the same per-user structure. This gives departments a single, predictable way to license the resilience-building app for their first responders.
Top-of-mind questions for buyers
One user is one enrolled individual who has access to the mobile app. Each first responder you enroll counts as one user. Billing is based on the total number of users you register, with a starting minimum of 100 users.
Your total cost is based on the number of users you enroll. Adding users increases the license count under the same per-user structure. There are no separate tiers, so each added user is priced the same way. Contact the vendor for details on mid-term additions.
Yes. The minimum order quantity is 100 users. You must license at least 100 users to start, even if your department enrolls fewer people. Pricing scales upward from this 100-user floor as you add more users.
tiag.net
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Vendor refund policy
No refund
Custom pricing options
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
https://www.mresilience.net/ Phone Number: 703-437-7878 Email Address: mresinfo@tiag.net
The mRes Subscription Service includes Service Support and Maintenance during the term of the License. Support is not sold separately. Support consists of (a) Error Correction provided to a single consistent technical support contact concerning the use of the mRes Subscription Service, (b) E-mail Support, (c) Online Support and (d) Updates that TIAG makes generally available to its Support customers without additional charge.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
The following services are available with mResilience:
• Application and admin portal setup and configuration
• Administrator portal access for customized resources and information
• mRes mobile application access for all customer staff and their spouses or domestic partners
• On-demand push notification capabilities
• Free maintenance and product updates for duration of license
• Mobile application usage analytics reporting
• Standard business hours technical support
• mRes Trainer courses – customized to integrate with customer resources
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